vinay.by · Manager · ✭✭✭✭✭

Raise a vendor support case, this isn't normal behavior. 

Definitely not, I don't think this has something to do with SolarWinds. Run ConfigWizard this will reset your Web Server. But then this looks like something specific to your environment - maybe a browser issue or security settings in your company on the browser Usually, about:blank#blocked appears when you're trying to…

Not sure what you are looking for but this is the only one that I saw on content exchange, you should probably build one yourself or modify this (+) NOC_Citrix NetScaler Services and Couters - Application Monitor Templates - Server & Application Monitor - THWACK

I don't really use gmail much but there was something called as Conversation view in the past which did this, later they made changes to it as well (not sure if it stills works the way you want it to, but pasting few links below which might help you) - I honestly dont know if this even exists anymore…

Good, keep going

However, we are receiving these emails separately, instead of as an email thread under the original reachability failed alert. Is there a way to fix this so that the resolution alert appears under the original failed email? This is a configuration that needs to be done on your mailbox (based on what mailbox you are using),…

I am assuming you are looking for multiple actions on the same alert, you shouldn't create a new alert for additional things you want (like email/sms etc), rather in the same existing alert (eg: Node down alert) open the alert go to 'Trigger Actions' section and add additional actions that you want your alert to do like…

Hello @"malisek" Yes, this is a known thing on SolarWinds. It has something to do with how they remove the neighbors on the end device - but I am not an expert in that area, hence cant comment on the same. To avoid this you will need to do 2 things: 1. Exclude BGP/OSPF Neighbors where Status is 'Not Available' from your…

Can't pin point the exact reason or solution for this query - there could be several things that might have gone wrong in your environment, raising a support case is the best option for this issue. Probably it could be resource exhaustion on your SolarWinds Server, probably it could be port exhaustion, probably it could be…

Infact both (number of devices plus capacity) - I am not sure what sort of LA license you have but hard limit also considers the kind of license you have be it LA1000 or LAXXXX (based on what you have purchased). - Capacity related - 1000 EPS and Storage requirements on your end (Database sizing) One LA instance can handle…

I haven't used SRM but I do see a few built in SRM reports - play around with it a bit and check if something helps https://documentation.solarwinds.com/en/success_center/srm/content/srm-gsg-capacity-planning-reports.htm Hope it helps.

Not that I am aware of, you can change the page refresh rate under Orion Web console but then that isn't a great idea though. __PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT

nice , sometimes the old tricks still work huh - good to know - Mark your response as correct - might help someone in the future

Did you try this - https://support.solarwinds.com/SuccessCenter/s/article/Failed-to-connect-to-X-X-X-X-Reason-30016-Invalid-username-or-password-reported-by-server-or-bad-private-key-when-running-Backup-Config-or-any-Activity-in-KiwiCatTools?language=en_US __PRESENT__PRESENT__PRESENT__PRESENT

There was a similar post in the past but then seems like back then they just suggested to get rid of this from the DB, by deleting these old entries Editing a database table should NOT be a solution suggested by Deployment Health checker __PRESENT__PRESENT__PRESENT__PRESENT__PRESENT

Happy to help where ever I can

1. I am sure you would have seen this https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-optimization-polling-engines.htm 2. As you are already aware of, MPE is all in one be it your Web Server, Alerting, Polling, Reporting etc - hence with respect to polling if possible keep the number of…

I would start in the following order: 1. Are you monitoring all interfaces on all devices in your SolarWinds environment ? 2. Without monitoring all interfaces including Topology L2/L3 under list resources the connections won't appear automatically on your map. 3. If all the devices that you need has been onboarded into…

'Product Upgrade advisor' is not available anymore, plus in your case it would be a multi hop upgrade firstly bring it till 2020.X and from there you move into the new world through Orion Installer (this takes care of your upgrade path). Which is why without raising a support case multiple things could go wrong.…

Why do you want to upgrade it from such old versions - several things might go wrong (NPM 12.0.1 probably was EOL in 2019 or 2020 and same is the case with NTA 4.2.0). Rather it would be much simpler to install latest versions from scratch on the fresh new server that you are talking about and then onboard your stuff onto…

Ok perfect - in simple terms there is a chance that polling time and alerting engine time might not be in sync - don't get into the specifics as to why is it so. The only way to trigger an alert without any delay is by reducing 'condition must exist for more than' if that is what you want. But since you have mentioned you…

Yup that's the reason for the delay in alert - Now I am assuming you are polling Wireless Controller node once in 5 mins plus this wait which is why an alert is generated somewhere after 6 to 10 mins, now in the previous tab of your alert check how frequently is the alert being checked is it 1 min or 2 mins or something…

In your alert trigger condition check for "I want to alert on : Hardware Sensor (Node)" - you can either make it generic or specific, hope this helps. __PRESENT__PRESENT

How are you monitoring Wireless Access Points ? Is it that you monitor the Wireless Controller and from the Wireless Controller you look for status of Access Point ? And when you mentioned reduced threshold from 10 to 5 did you mean polling interval on Wireless Controller ? If yes that is just one part of it. Check the…

1. How to view logs https://documentation.solarwinds.com/en/success_center/orionplatform/content/lm/la-orion-log-viewer.htm 2. Create a rule for the specify syslog that you are interested in https://documentation.solarwinds.com/en/success_center/orionplatform/content/lm/lm-create-custom-rules.htm 3. Add action section -…

I am not completely sure - but I guess 'Node Management Rights' is sufficient for NetPath, validate it once. But then we shouldn't be providing Node Management rights to users if they aren't responsible for it. Hope it helps. __PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT

I haven't worked on IBM QRadar but then seems like they have different options to do so: 1. Agent based which I mentioned in my previous point - https://www.ibm.com/docs/en/qradar-common?topic=installations-installing-wincollect-agent-windows-host 2. Looks like it also supports agentless…

When you say SIEM - what do you exactly mean by that ? (Which SIEM solution are you talking about) Check if there is an SIEM agent that can be installed on SolarWinds Servers, if that can be done I am sure the SIEM agent can read the logs from SolarWinds Servers. Hope this helps.

I see some great replies, what are the nodes that you are referring to here ? Since this is a question asked in NPM forum I am assuming its Network Infrastructure ? Like Router, Switch etc or are these Windows/Linux boxes ? __PRESENT__PRESENT__PRESENT__PRESENT__PRESENT

In that case redeploy the profile to all the devices - MY DASHBOARDS -> NETWORK CONFIGURATION -> Configuration Management, select the nodes in bulk - Edit properties, select the profile, SUBMIT and you are done, this shouldn't take much time provided you have a naming convention for your profiles. Hope this helps.…