vinay.by · Manager · ✭✭✭✭✭

Interesting, I have a couple of questions here: 1. When you say duplicate data is it for different timestamp ? Do you as well see the same duplicate data on SolarWinds dashboard ? This should be your first check. Login into SolarWinds Dashboard, go to message center - audit events and check the same. If you are seeing…

looks like an issue, raise a SolarWinds vendor support case, not sure what the exact issue is, could be that some files under installers on this particular SolarWinds server which is required to open this might not be intact anymore.

Define a custom statistic to monitor in the NPM View Universal Device Poller statistics Post creation did you assign the poller to be visible on Node page ? The above links should help you with that.

Settings -> All Settings -> NCM Settings -> Config Archive Folder locations Paste the screenshot, I can guide you from there

As i said there are 2 things, if you have created a NCM Job then changes need to be made on the job and not here. By any chance can you paste an image of your config folder ? You can blank out or hide details that shouldnt be shared across. The details that you see here in Config Archive Folder might be linked to your NCM…

Where ? Settings -> All Settings -> NCM Settings -> Config Settings OR Settings -> All Settings -> NCM Settings -> Config Archive Folder locations What's the error ?

Its an SNMP Trap, hence source of the trap would always remain the Node.

Did you try re-adding the device itself ? I know you will loose historical data, but if you have multiple additional pollers try adding it manually on a different poller.

List of users and roles where ? Do you mean SolarWinds users or ?

You will need to go back to board, firstly what is it that you want to consider for your node status to turn warning on critical ? and then further drill down to specific parameters/thresholds etc then you check what's relevant for you under node child status participation and then you design your alerts accordingly…

Yes possible, (Settings -> All Settings -> NCM Settings -> Config Settings) modify the folder to D:\ here If you are talking about it from NCM Jobs perspective - as well check (Settings -> All Settings -> NCM Settings -> Config Archive Folder locations) if you see something in C:\ here then thats the one that you are…

Hope this helps - I haven't browsed through them thoroughly though Set up SolarWinds Platform SMS or email alerts Dial a paging or SMS service in the SolarWinds Platform These are the known vendors, but then I am sure you will see more responses on the group here.

To the best of my knowledge, no, you cant create a report for this as SolarWinds doesn't store the info that it doesn't monitor. The only possible workaround that I can think of is mentioned below: Explore Settings -> Network discovery (Network Sonar Discovery), if you have an iterative discovery schedule setup without…

Both @"Daran" and @"stevenstadel" are correct. But then go in a sequential order 1. Go to Alerts & Activity -> Syslogs -> Settings -> Retention (Check if its the default 7 days or more, if its more - can you reduce this ? If yes do it) 2. Try to find out what's bombarding your environment, why is the DB size growing ? This…

How many alerts do you have in your environment ? And do you have multiple alerts on the same device ? Like say CPU, Memory or Disk or interface linked to the same device ? If not create 2 test alerts for one particular device like say if Device ABC CPU > 0% and second alert Device ABC Mem > 0%, enable this with no actions…

The E1 interface that you are referring to is it currently in Unknown state ? Possibly this is the issue, if interface is in unknown state for an extended time it might cause an issue in retrieval of historical data.

Go to settings -> my deployments -> deployment health, select all and run it again - check for critical issues. error rendering resource - I have seen these errors in the past - it had to do with by Database - but every environment is different - not necessary it would be the same in your case. Did you reboot your…

Not sure about the report, but if you use network discovery over subnets then you should be able to view new ips discovery by them in results - like this you would clearly know whats currently not managed by SolarWinds Manage scheduled discovery results in the SolarWinds Platform

Info service - ok in that case probably the same thing: Get rid of IIS load if any try getting a AWS in place and dont use Main polling engine to host the Web UI Get rid of load on the main poller try moving elements onto additional poller as much as you can Windows patching and regular reboots (atleast once in a month to…

absolutely, which is why i mentioned not sure whats eating up the memory and we wont know unless we have more context.

Does your SolarWinds environment talk to internet ? and what version of SolarWinds are you running on ?

Follow the instructions on the below link which is under the section "Display a list of out-of-the-box SAM templates" - click on "Application Monitoring Templates" and search for "Microsoft Windows Server 2012 - 2016 Failover Cluster" - select this and assign it to the nodes that you want to - Hope this helps SAM…

Not sure if this helps, but something changed starting 31st Jan 2025, I have posted a link below How to Update Webhook URLs for Microsoft Teams due to Webhook Connector Retirement

Nice, why is it that you have 9k on primary poller ? Can you move some of it onto additional poller ? Ideally have as less as possible on Primary poller as it does everything - Web server, polling, traps, syslogs, alerts, reports etc - hence try to keep the element count less on primary so that you can take off the load.

Go back to the basics: 1. Firstly open task manager and check which service is consuming the max memory. You need to start from there. 2. If its SolarWinds services - what service - each service has a different reason, based on what you see you can further dig into it accordingly. 3. I dont have enough context to suggest…

Nope it will not for custom properties, the access that I am talking about will only allow them to unmanage and mute the device/interface without having Node management rights (I know this for sure because i have a similar setup in my environment where i have provided unmanage and mute access to operations teams), if you…

I am assuming you have an online SolarWinds deployment where you can reach out to the internet and have no blockers as such - Apart from what @"donrobert5" has mentioned also make sure that your SolarWinds server can reach out to the internet and if you are using a proxy set that proxy in SolarWinds as well (Settings ->…

Probably you are right -> https://solarwindscore.my.site.com/SuccessCenter/s/article/Parent-Child-dependencies?language=en_US I havent tested this so far and I do not know for sure if it still works the same way as it use to in the previous versions as mentioned in the above thread. If this is how it works then in that…

Look at PagerDuty documentation and integrations available SolarWinds Traditional Integration -> https://www.pagerduty.com/docs/guides/solarwinds-integration-guide/ As well look at PagerDuty email integration (you can send emails from SolarWinds into PagerDuty and you can act on it) and browse through what else is…

My fear is that this value might be outdated, if it was collected before the node became unreachable and not updated before the recovery notification was triggered - Possible, there is a chance that this could happen. As well its not always necessary that SNMP was restarted on the end device, in some cases even if SNMP…