Comments
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one more note it looks like trying to monitor via WinRM is using NTLM
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I agree that this needs to be resolved so that the system can be setup to not use NTLM
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I would say a slight modification to this would be just "Execute Script" and then have all the same options for script languages that we have within SAM scripts.
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Yeah i know that i can send any alert variable over to Service Desk from orion, What I was wondering was if there were any variables that can be defined that link directly to the mentioned fields: Assigned to State Priority Category Subcategory So that when the alert action creates the ticket I can set these fields from…
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Thank you very much, one last question regarding the Orion integration while you possibly still have a product managers ear. From what I have found in the alert action in Orion the below variables can be defined in the Entity or Custom Attributes section to send into SWSD. Title Description Message Trigger_Time…
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Just to make sure were on the same page Orion = SolarWinds Orion (both the NPM and SAM modules) In Orion there is already an alert action integration with the SWSD and it creates the ticket and links the alert and ticket together. However I have looked and did not find a method to pull the information that links the…
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Thanks for this information, a few final questions. Is the general road map available online for viewing regarding what features are verified actively being worked on and planned ETA's, and future roadmap items for future releases in order of priority? I understand that any roadmap item, either the item itself or its ETA…
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so for the alert trigger i have it setup right now to trigger if either of my custom properties are empty. for the alert action i have it setup to update the custom property value and I am using either a SWQL or calling the SWIS variable For the SWQL query I'm using: SELECT CPUCount*10 AS [WARN] FROM Orion.Nodes WHERE…
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I'll get some more details later tonight but for testing I added in a condition so that it was only targeting a single server. With that the alert was triggering properly however I just couldn't get it to update my custom property the way I needed it to. More info as soon as I can get good screen caps etc.
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Ok so going to put this out there for what I have figured out so far and ask if anyone knows of any other things that can come over. The SWSD ticket action brings over automatically the following information In the Custom Attributes field for the SWSD alert action Title - Default links to the Orion variable…
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Ok thanks for the info, I was playing with using the custom HTML object last night and had some progress but don't like how I have the top navigation bar shown again. Any idea on how to hide that, something similar to the old adding "printable=true" into the url? I tried it last night but it didn't do anything with it. I…
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Perfectly valid question, As for the reason the integrated alert action allows for two way communication between Orion and SWSD so i can see the active tickets and their status in Orion and some basic notes. Also with the CMDB integration activated it also links the tickets to the node for history of alerts (I have one…
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What are the steps to add a dashboard when I try to go into the customize page or even the add page button in do not see an option to add a modern dashboard just additional columns from the classic views. What you are showing is exactly what I am trying to do. right now I am working off of a summary view. Is that only an…
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Is it possible to make any changes with automation rules to the details on the ticket, I am looking and don’t see a method to do this
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So actually I'm trying to limit some of the information that comes over or modify how its displayed. thinks like the alert severity come over in the text field and there is not a field in the alert action for that. With the way the info comes over its kind of hard to read so ultimately i was hoping for more control over…
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Just to add some info, i have verified that the asset inventory is enabled on my devices but they still show unknown for available important and optional updates.
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Ok so I can 100% confirm when using the Orion integration if you have a node that you are not monitoring some type of interface on it will not import properly. Marking my previous comment as the answer to close.
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So adding in things as I find them. A large group of nodes that were skipped our APC units, but I did see that some were imported. The strange thing is they all use the exact same community strings etc. I noticed in my Orion instance I was not monitoring any of the interfaces on the ones that were not working. I added in…
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Just to add some info in a perfect world i would be able to use an alert action to send the Restart service command like I would do manually through the Web UI
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Sam we are on the latest 2020.2.1 with all the latest hotfixes. As for the IP bindings since its just an ADFS, how do I check that? It's simple enough in IIS but not sure since the IIS role is not installed just ADFS. EDIT: The SSL applied has the host name of the servers and the IP on it in the subject alt name fields if…
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Place holder for other data
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Links to security related documents in no particular order, might have some duplicates. Once again i have received all this via communication with support but MAKE SURE you understand how any of this will apply / affect your own site before moving forward with it. Ongoing advisory updates - * SolarWinds Security…
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Here's a screen cap of my trigger. Just a note we have our email alerts go to a different group depending on if its a windows server or a switch/router. Just so you know the reason for the "is server" logic in my trigger. This still inst full proof but it cleans up a lot of the junk. You also might make the condition exist…
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So currently at our site I have added in both mesverrum and @david smith recommendations as well as one other check I have my alerts scoped to include only nodes that the status is not equal to down and the system up time is greater than 600 seconds. Then i have the alert trigger condition for our site being the percent…
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So here is a code i used to get servers that have a alert based on memory utilization and to display it in a table, with the css formatting i have in it. Its not the cleanest way and once thats organized i will post a full code dump. Basically what i am doing is running my query to get the servers with high memory…
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So i have been playing with this and was able to output the results to a table with some inventive html formatting. let me clean up my code a bit so its not referencing anything internal and ill post it. After i get a page setup the way i like it entirely i plan to make a clean post as a how to with everything i have done.…
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I saw the "Triggered and Reset" alerts report but not seeing how to add in who reset the alert, at what time it was cleared, and the notes if they entered any.
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So for the same reason with the CPU alert i have changed my Memory alert to use built in data as well. Also after working with it some more today I have added in some custom node properties to allow for overrides and used the built in trigger conditions rather than a custom SQL query. NOTE: These were created on the node…
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So in my constant evolution of this monitor I Ran into an issue. With all of the servers i was monitoring by monitoring CPU as a performance counters (and a lot of other perf counters that were not really getting me any useful data) I started over working our poller which caused the servers to slow down. Because of this I…
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Thanks aLTeReGo this worked for me.