tspwayne

I have failed, boo hoo, as got one wrong in Blame-o-saurus and the started to get even more wrong on others, so that is me out of the draw altogether, but have completed all to get as many points and badges as I can, did miserably on it. Bad day not awake

Congrats to the winners

Just to let you know Bronx the Springfield link for cartoonify yourself doesn't work anymore and the South Park one is only available in US

Thank you Mark Doering I have finally got number 7 with your guidance to look on the product website rather than watch just the video itself the answer came to me, yeppiee!

We give our users Citrix which will give the user their normal desktop when they can get internet connection. This can be got to through anything that has an internet conenction PC, laptop, iPad and other tablets, even smartphones (however did try it on a smartphone but would not recommend as you can only see a very tiny…

I must admit too that have a quiz where I had to come in more often did get me on the site more, as this months quiz/task I will not even bother doing as I am in UK

I must get my camera out

Either this or I suppose you can always ODBC to the database if you knew the correct fields and definitely have access (not tried it myself)

We have a couple of nicely detailed diagrams which have different levels of information on them

Good idea to be able to people tech holidays into the calendar, I know that there is a tick box that says on vacation but it would be better if you could put in advance

This would be very handy to be able to do as you can then see if training is required for certain staff members

Data is all well and good as long as it is relevant that is brought to the table, and the right data, which is what many people on here have already discussed. Most decisions are made on the price attached, however if you can tailor the data to make it more crucial than the price tag you can get it to work for you. Usually…

found the answer eventually by not using the video ecklerwr1

Not tried using this yet but I agree with cricket83 it is a no-brainer

Well done xbod so jealous of you, and also well done to dbucks01 syldra and lwpeters

Query blocker already complete

We have given certain users access to our network, either through direct VPN or a Citrix log in to our systems. If it is a company that have neither and we want them in we will set up a teamviewer or webex session or something like this

Yeah all answered and the cryptic message one too!!

Would be good to be able to make the FAQ pages into HTML format so can embed images, so you can screenshots of certain issues

Congratulations!! Hope you have fun, what games are coming with it deniseglucas?

dangc386 it has taken me until the 30th to get question 7, it was so annoying!

Support is the ugly duckling the ones they keep locked in the basement, like in the IT crowd. Companies rarely plow money into Support as they would into development and I have been in many different industries, from small companies to large companies, ones with a shoe-string budget to others with almost limitless (or it…

Would be very useful, I know you can add them all to a problem ticket but when you close the problem it doesn't close all the tickets

Still happens so not that as the issue

Ok I give you all settings maybe you might see a glaringly obvious thing I have missed Action Rule Info Enabled ticked Priority 1 Rule Name Request Incident to Ticket Incident Description As Ticket type set to Service Request by default, change if Incident choosen Cascade ticked Rule Triggering on all Ticket updates ticked…

Well I never knew that, thanks robtyler

No it doesn't it hangs when typing in the address

I think I finally may have cracked it, when looking in the attributes for LDAP lookup there was nothing in Department.

If I go into a client I see that there is a Department in the main section, however also another one under Help Desk Location. Under main section is ok, under Help Desk Location it is blank

Okay think I have got it to work but when I look at the History there is an error occurring any ideas? History log action is: Action Modified Ticket - Ticket Type = Incident Errors = Attempt to insert null into an com.webobjects.foundation.NSMutableArray