tony.johnson ✭✭✭✭✭

I agree with @"jm_sysadmin" a support ticket is the best course of action. If you have done so could you share the case number with me? I do see similar issues reported which were fixed in 2020.2.5, what version are you using?

The way I would approach this would be to start with the Nodes entity, as you mentioned "I want to run a report showing me the licensed status of nodes" So let's start with getting the caption and description for some nodes SELECT Caption, Description from Orion.Nodes The key to navigating or linking the other entities…

AccountType = 4 AD Group Account Member

Conversions should be automatic based on polled values as all utilization in NPM is polled in bps. You will also notice when adding metrics to Perfstack project, all the interface traffic metrics are bps and converted to the most suitable unit.

Is there a specific error you are seeing?

Has the upgrade been completed succesfully?

If i recall the last time I looked at this area you could omit the credentials and instead assign an existing set to the node after it is created. There might be some useful examples here thwack.solarwinds.com/.../python-api---credential-manager

Thanks for reporting this, I will check into it with the SRM team.

I have replied to your other thread in relation to the KPI links. If nodes are not categorized, how do you differentiate nodes between cities A and B? Although not strictly necessary, have you considered using custom properties to define the city for each node?

This is possible with some database work. It is possible to add additional elements to the JSON configuration of the widget to define the link for each cell. Here is an example widget configuration { "header": { "properties": { "title": "KPI Link", "subtitle": "", "url": "", "description": "", "collapsible": false,…

Yes I believe this example should help https://thwack.solarwinds.com/product-forums/the-orion-platform/f/orion-sdk/45477/add-node-with-snmpv3-credentials/100866#100866

Hello, what version are you using?

This may help, https://support.solarwinds.com/SuccessCenter/s/article/Orion-Blank-or-Empty-Resources-in-Edit-View?language=en_US

This report may be what you are looking for prosperon.co.uk/.../

What products do you have installed? This is expected behavior in some instances as described here https://support.solarwinds.com/SuccessCenter/s/article/Unable-to-start-Orion-Syslog-and-Traps-services-after-migrating-to-new-server?language=en_US

Have you checked the API reference https://api.mattermost.com/#tag/introduction ?

This should help https://support.solarwinds.com/SuccessCenter/s/article/Configure-website-URL-for-Alerts-and-Reports?language=en_US

Does the user also have 'All Administrator Rights' set to Yes? This permission superceeds both manage views and manage dashboards

Does this user have its manage views permission set to Yes? If so then Manage Dashboards to Yes also. Managed views must be set to No in order to set manage dashboards to No also.

What steps are you taking to edit the permissions? Is there any visible error?

I can see a few similar cases which include the same error "the credentials supplied to the package were not recognized" but all present differently for example https://support.solarwinds.com/SuccessCenter/s/article/Error-The-credentials-supplied-to-the-package-were-not-recognized?language=en_US which although similar, I…

I would recommend checking out this content which also has a link to a ThwackCamp session on the topic https://thwack.solarwinds.com/product-forums/the-orion-platform/f/alert-lab/2946/sample-html-css-alert-template

You should include the DetailsURL field in your query and map this to the URL field. The details URL is unique for each entity and will provide the expected behavior on hover and will navigate to the node when clicked.

If you click 'edit' on the All Alerts widget what does it show under Alert State and does this match the active alerts?

As you have a hard system down I would strongly recommend opening a support case. As the error indicates a problem with cortex you could try: * Go to Programs and Features. * Right Click on Solarwinds Cortex v**** (**** is the version) and choose Repair. * If repair did not help, may uninstall then reinstall the cortex *…

There is no new feature but this is something users have solved by means of reports such as that described here. https://thwack.solarwinds.com/product-forums/the-orion-platform/f/report-lab/5066/nodes-with-statistical-polling-issues The same query could be used for alerting repurposed for alerting also.

At a very high level, You have 2 options as I see it which depend on the reason for needing the APE. 1. Stack the APE license on your existing Orion server which if I understand is already protected with HA. This would increase your polling capacity and both the Orion server and stacked APE would be protected by HA.…

Nodes can be unmanaged which will stop all polling. Here is a good example of doing this in bulk through using the API. https://thwack.solarwinds.com/product-forums/network-performance-monitor-npm/f/forum/41095/sw-powershell-bulk-unmanage-api-script let me know if this works for you.

I'm sorry to hear you are experiencing these challenges with your Orion deployment. Could you share any of the case numbers so that I may take a look into the history.

Possibly, or incorrect documentation. I have opened a case to look into it in more detail