tony.johnson ✭✭✭✭✭

Try this SELECT TOP 1000 ApplicationID, Name, DisplayName, NodeID, ApplicationTemplateID, UnManaged, UnManageFrom, UnManageUntil, Created, LastModified, ID, DetailsUrl, FullyQualifiedName, ComponentOrderSettingLevel, CustomApplicationType, HasCredentials, Description, Status, StatusDescription, Image, Uri, PrimaryGroupID,…

Thanks Travis, There is an open support case that is in progress. I will keep you updated.

When clicking on the (Show List) link it will show you the objects which match your selection. These are the objects which can trigger the alert. If this is not what you expect to see you will need to adjust the scope.

Hello erdzzy, What products do you currently have installed? The trap service behaviour may be normal. Availability i.e up/down is calculated from the ICMP ping response from the node. If you are missing availability from "some" nodes they should be showing as down. If you are missing other stats such as CPU/MEM you should…

Someone from sales should be in contact with you today.

Thank Tim. I wonder if you have seen the Filters and Alerts feature in the Trap Viewer? You may find the alert configured there. Configure Trap Viewer filters and alerts

According to this thwack post Adding Hardware Health Details the problem here is that the Hardware Health pollers are not stored in Pollers table. And the table which does contain them cannot be accessed by SDK. You won't be able to set the Hardware Health polling by SDK. You need to use discovery or you can start the…

Steve, Can you tell me which device and firmware you are running? Tony Johnson Loop1 Systems www.loop1systems.com

Hi Ufuk, The only way to achieve this would be to use a custom script, PowerShell perhaps something like Get-WmiObject Win32_Service |Where-Object { $_.StartMode -eq 'Auto' -and $_.State -ne 'Running' } For full details on how to create the script www.solarwinds.com/.../orionapmagcreatingpowershellmonitor.htm You could…

The expected behavior is as follows. If this is not what you are experiencing I suggest a support ticket investigate. When an alert is acknowledged in Orion, the incident always receives a work note and only changes to the defined acknowledged state when it is untouched since creation (usually in New or Open state). If no…

I will run this down in more detail and come back to you.

Are you using a compatible version of ServiceNow?

The Database will contain all of your configuration including all the managed nodes and historical data. It is very simple to create a new empty database and get the system up and running again. On the Orion server, open the "Configuration Wizard" You will have 3 options, for Website, Database, Services. Follow the steps…

Hi Vijay, The alert action needs to be configures to execute the following C:\Program Files (x86)\SolarWinds\Orion\SolarWinds.NCM.RTNForwarder.exe ${IP_Address},RealtimeNotification,${DateTime},${Message} This should be already configured OOTB and visible by opening the SYSLOG viewer application on the orion Server, and…

Please provide a larger screen shot of all the reporting options.

That looks odd, maybe a browser issue or maybe you don’t have rights to make changes.. can you try IE and if you have admin rights, check your account settings under SAM User Role

There is also on open FR to vote on

The API would probably work best in this scenario Web Help Desk REST API Guide Is this something you have looked into?

Also added export to TSV for tabular report results

HI Daniel, It looks like I’ve gained the ability to time travel and log into thwack in November this year

And the Report is enabled also?

Have you looked at adding a custom object resource? When selecting a single node for the custom object resource the active alerts for that node can be displayed. Tony Johnson Loop1 Systems www.loop1systems.com

Without knowing why NofityEnabled is set to false I would be hesitant to change it. The following command would work if you want to make that change. update AlertDefinitions set NotifyEnabled=1 As always, please make sure you have a backup of the database before making any changes.

When creating the UNDP have you set the Polling Type to Interface? Define Your Universal Device Poller

Is the PercentLoss column not what you are looking for? Valid values in this column would be 0-100.

There is an OOTB alert for this purpose based on the NCM Audit Log. Add an “Execute NCM Action” to the trigger actions

Hi Rohan, A backup of the Solarwinds SQL Database is sufficient. Depending on the size of the database, backup location etc the process could take minutes to hours. When the upgrade to 10.4.2 is complete you will have additional information on the polling engines. I would exoect there to be anywhere from 1-3 hours…

Hi Wesley Having updated the view are your SWQL queries now returning the expected results?

Hello khnikoeizad<thwack.solarwinds.com/.../khnikoeizad The only option you have with NPM is to use the universal device poller. What mail system are you using? What platform is it running on? Have you added the node in NPM? If so what polling method are you using? WMI or SNMP? I would suggest downloading and installing an…

Hi Darren, You could try setting the warning and critical thresholds for the poller and evaluating against this in your alert. It also looks as though the custom pollers have "Current Values", and "Current Numeric Values" which can be used for alerts Thanks, Tony