terryk ✭✭✭✭✭

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  • I get asked about this all the time. This was easy in Network Atlas. Large teams need to be able to collaborate on Network Maps even is the map was created by another user.
  • I have a similar requirement. We deploy updates to DEV on patch Tuesday (2nd Tuesday of month) and then production rolls out days after depending on the servers patching groups. For example some prod servers patch on patch Tuesday plus 1 day, other would be patch Tuesday plus 2 days etc. Adding a simple plus x Days to the…
  • Hi Jason, See this post for similar feature request. https://thwack.solarwinds.com/product-forums/the-orion-platform/i/feature-requests/allow-orion-maps-to-be-edited-by-other-users I am happy to vote up this request, we need this feature.
  • I would like to use standard SQL / SWQL function such as ROUND to limit decimal places placed on the map using variables. For example Volume Percent used shows 5 decimal places. I would like the ability to use {{{{ROUND (details.volumepercentused, 1)}}}} to display a fewer decimal places.
  • It's hard to believe this simple feature has still not been added to the product. If you have a large number of groups or dependencies, this is a MUST.
  • One of the fixes listed against Serv-U v 5.1.7 is: 00039051, 00081081, 00195143, 00263829, 00260387, 00218061, 1362493, 1338156 Updated jquery libraries If you have concerns about jquery versions it may be worth upgrading to see if this fix resoles your issue.
  • It should be possible to expand the rectangle by dragging out one corner. That would be the ideal solution.
  • I notice the new NCM summary view based on a Modern dashboard does have links for each KPI number. https://hco.demo.solarwinds.com/apps/platform/dashboard/14 Terry Kay Loop1
  • In most cases the status of the device is based on ICMP (Ping) response. CPU and Memory statistics are polled via SNMP. Verify you are able to ping the device from the assigned polling engine. It is most likely that Ping is being blocked by the device or a firewall but SNMP is allowed. If possible ensure ping is allowed to…
  • I had exactly the same issue recently on a clients site. Several Nodes would fire a Node Down alert after missing just a single ICMP (ping) poll. The client was using the Orion platform 2020.2.6 with the latest available hotfixes. The Node Warning period and fast polling of the devices did not occur. Below is the response…
  • There is a setting under Settings -> All Settings -> NCM Settings [ADVANCED] -> Advanced Settings where you can enable EOS autorun and select the required run time. I suggest you take a look at that setting on both systems to ensure they are identical. The servers may also need internet access to your vendors EOS data to…
  • Hi craazyjohn, Do you have a single Orion database? We now have three separate databases for OrionLog, OrionNTA and SolarWIndsOrion. In a basic availability group would that require three Availability groups and three listeners? Terry Kay
  • I would check the time on all Orion servers and the database server to ensure that are all using the same time and timezones. Try a different browser or use the browser on the Orion server to ensure the issue is not local you your desktop. Also try the new perfstack type charts to see if they exhibit the same issue. Terry…
  • Hi rkshprb, You will need to drop some of your fields and rely on the pre-selected ones. Then add your conditions below and join on a fields found in both Orion.APM.Component and Orion.APM.CurrentComponentStatus. For example: SELECT Component.Uri , Component.DisplayName FROM Orion.APM.Component AS Component JOIN…
  • Common variables for Indirect downloads are shown below. These are taken from the documentation HERE. DownloadConfigIndirect Use the DownloadConfigIndirect command to download the config indirectly using TFTP. The config is transferred from the device to the SolarWinds TFTP server and then downloaded. The Value defines the…
  • Common variables for Indirect downloads are shown below. These are taken from the documentation HERE. DownloadConfigIndirect Use the DownloadConfigIndirect command to download the config indirectly using TFTP. The config is transferred from the device to the SolarWinds TFTP server and then downloaded. The Value defines the…
  • I know this is an old post, but I needed to use this SAM template recently to test for files waiting to be processed in a particular folder. In my case the script worked well, but I noticed it still tests as Up and says "No Files Older that ..." if the test path is not available or the connection to the IP address fails. I…
  • Yes the new SAM 2020.2.6 HF3 contains a fix for Log4J issue. Details can be found at this LINK OVERVIEWSAM 2020.2.6 Hotfix 3 includes the following updates:* Apache Log4j libraries were updated to resolve vulnerabilities described in CVE-2021-44228 and CVE-2021-45046. This hotfix includes Log4j 2.16.0. You may notice that…
  • Hi Krish, If the previous post did not help, I wonder if the Internet router could generate a syslog or trap message when the route changes. It may then be possible to trigger an alert based on the trap or syslog message.
  • Hi Alan, It sound like the Orion Improvement Program which collects statistics data from your environment and uploads it to SolarWinds. More details at link below. https://support.solarwinds.com/SuccessCenter/s/article/Orion-Improvement-Program?language=en_US For licensed products, you can disable statistics uploads by…
  • Hi Krish, Please take a look at this previous post to see if it helps. https://thwack.solarwinds.com/product-forums/network-performance-monitor-npm/f/forum/69273/detect-flapping-route-changes-based-on-protocols Regards Terry Kay
  • Hi Daneilla, I don't know about these particular devices, but it appears you may be looking at two different OIDS 1.3.6.1.4.1.14988.1.1.1.2.1.13 TxStrength Ch0 and 1.3.6.1.4.1.14988.1.1.1.2.1.15 TxStrength Ch1. You should ensure the UnDP poller is set to Get Table as both those OIDS pull table data. You can use the MIB…
  • Hi jblankjblank, The list of five test entries already exists for that custom property, but not as a drop-down list. I would like to change the list into a drop-down selection instead of free text. The old CP manager on the right allows this, but the new one on the left does not. When I tick 'Create a drop-down list' the…
  • I see the issue, the message number is changing, It was originally 204 and in your example, it is 249. Try the following which does not look for any number in the length index. ${N=SWQL;M=SELECT SUBSTRING('${N=OLM.AlertingMacros;M=OLMAlertMessage.EventMessage}', CHARINDEX('clogHistMsgText.',…
  • Hi sja, Take a look at the ARTICLE https://thwack.solarwinds.com/product-forums/log-analyzer/f/forum/6791/editing-alert-message-using-sql-using-substring Try this as a starting point for your Trap message. The 22 is the length of the message text Before the message you wish to display. You may need to experiment with the…
  • Axg4437, Try the following. SELECT LastTriggerTime as TimeStamp ,IncidentNumber as ServiceNowTicketNumber ,I.AlertObjects.AlertConfigurations.Name as AlertName ,I.AlertObjects.AlertActive.TriggeredMessage as AlertMessage ,I.AlertObjects.RelatedNodeCaption ,I.AlertObjects.AlertConfigurations.Severity as Severity…
  • Hi Axg4437, I cant test this script as I don't have any service now incident numbers. However, it should give you what you are looking for, or at least point you in the right direction. SELECT ToLocal(s.LastTriggerTime) AS [Date] ,s.IncidentNumber AS [Ticket#] ,o.RelatedNodeCaption ,s.State ,s.AssignedTo ,s.Description…
  • Hi I usually find this link : https://support.solarwinds.com/SuccessCenter/s/article/Unable-to-connect-to-the-agent?language=en_US useful from troubleshooting agent connectivity. If your server was previously polling with WMI or ICMP, you may need to edit the Node and manually change the polling method. Otherwise, try the…
  • Try this. SELECT o.AlertConfigurations.Name AS [ALERT NAME] ,n.Caption AS [NODE NAME] ,'/Orion/NetPerfMon/ActiveAlertDetails.aspx?NetObject=AAT:' + ToString(o.AlertObjectID) AS [_LinkFor_ALERT NAME] ,CASE WHEN o.AlertConfigurations.Severity = 2 THEN '/Orion/images/ActiveAlerts/Critical.png' WHEN…