stuartwhyte ✭✭✭✭✭

Hi, You can put a delay on the trigger action (the email) to delay sending for a certain amount of time and also suppress if acknowledged. This is on the Alert Escalation tab: All objectives met Stuart

The scenario you describe is the perfect example of where the unmanage feature does NOT work well. When you unmanage a device you are are basically saying "don't poll this device any longer", and that is exactly what happens - any figures in the errors and discards fields are NOT updated during this unmanage window. If you…

Here's a few good examples: - Rounding of percent values - Limiting characters in volume name Stuart

Is your account pointing at a different reports folder?

Hi, I have experienced exactly the same issues as you, only with SL2000. Eval worked fine, installed the purchased verison, montoring the same number of elements, and have problems. Im also experiencing gradualy increasing gaps in data. I have had a support case open for nearly a week now, with little feedback from…

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Hi, Your thinking is bang on and exactly what I do with all the default alerts. Stuart

The word you have highlighted in red is not the device name - it is the view name. The default for the page you are showing would be "Node Details". I suspect there has been a custom view applied to that node, and named "Node Name" To fix: * Click edit node * Look for "View type used for displaying details about this node"…

Could you post a screenshot of your trigger condition, as your logic appears ok to me.

Hi Josh, There isn't any way (that I'm aware of) to generate an alert based on rate of change. The best way I've found to handle this is to have a "warning" alert and then a "critical" alert at a higher level, although this still wouldn't achieve your timescale requirement This would certainly make a great feature request.…

There are lots of steps here, but this will achieve what you are looking for. 1) Create each of your required reports in report writer individually. 2) Duplicate and customise each report to filter on a custom property, creating a complete set of reports per customer. 3) Create a new view called "[Customer Name] Report",…

Hi, Welcome to Thwack! You have the right concept, but there are a few discrepancies in your setup. Create the custom property (Conf_Visitor_Rm_Phones) as a true/false type For all interfaces that you wish to monitor, set the value to "true" Set up your trigger condition as: Trigger Condition: Property to monitor:…

Hi, Discards and errors are interfaces properties, so you should select "interfaces" in the property to monitor drop down. HTH Stuart

***BUMP*** Is there really no one that can offer ANYTHING about this kind of setup? Stuart

Hi, Have a look at this post - Hope this helps Stuart

Hi, take a look here: HTH Stuart