solarwinds-admin

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  • -Bump- Does any one have an answer for this?
  • If the intent is to explicitly shutdown the computer (as opposed to restart), then this will have to be implemented as two separate tasks. The challenge, of course, is ensuring that the installation task completes prior to engaging the shutdown task. If the intent is to install only downloaded updates and restart, that…
  • To uninstall a package that supports uninstallation via WSUS, you will need to change the approval for that package in the WSUS console to "Approved for Removal", and then you will either need to allow the WUAgent to naturally detect that change in approval and schedule the removal via the regular policy-based daily…
  • You can start by viewing the details of why the install(s) are failing by expanding the WSUS Server and selecting the update then viewing the computer summary tab. This should give you more detail.
  • Here's another post with some links to the package creation videos: http://thwack.solarwinds.com/message/173154#173154
  • Hi Radimus, Dell maintains these catalogs so I would not be able to answer the question regarding why these Optiplex updates are not present. It is possible to build a custom package yourself. You can start by duplicating one of the existing Dell packages and modifying it to accommodate the desired BIOS update. Keep in…
  • Delete the computer from the Managed Computers node of the EminentWare Console.
  • There are 2 things to look at... The Windows Update Policy on the targets needs to 'Allow non-Microsoft signed content' to be enabled. You can view this in realtime for a computer by using the Computer Explorer and selecting the Windows Update Settings tab. This can be found under the Local Policy category. Also, this…
  • Hi dschroeder, Click on Administration and Reporting -> Software Publishing -> All Packages, and then run the Server Publishing Verification Wizard from the Actions pane on the right. Do all of the servers that are listed when you run that wizard come back with “This server has the required certificates for publishing…”?…
  • Hi Mike, Our 3rd Party Updates Pack has 32-bit Java packages for 64-bit clients. We utilize our PackageBoot technology to make this work. Our Sales Department is happy to assist you in acquiring a quote for this solution. You may contact them at sales@eminentware.com. -tonya
  • Hey Ryan, If the client is an .msi package, you can do this by using the 'Installed Software' tab in the Computer Explorer. First, in the EminentWare console, browse to a machine with the ISA client installed. Second, launch the Computer Explorer on that machine and hit the 'Installed Software' tab. (Note that will install…
  • Hi Hans, Currently only a portion of the task can be modified. The option to be able to modify all portions of the task has been entered as a feature request for future consideration but a decision has not been made on that. Thank you, -Sean
  • If you want to customize using transforms, then the MSI route allows for that. If not, stick with the EXEs.
  • Hi tlotter, First off, glad to hear you're finding value in our product. Second, it sounds like your network might not be allowing the UDP broadcasts of the "magic packet." T his is quite common, as most routers do not allow UDP broadcasting by default. If this is the case, you have 2 options: 1) Configure your network…
  • Currently there is not a published guide/document regarding the migration of a Primary Application Server. Generally speaking, we recommend installing a new server from scratch, as the majority of information contained in the server is replicated from other sources. The exceptions would be scenarios with a notable number…
  • The Extension Pack uses the account credential configured in the Credential Ring for the WSUS Server; this credential and password was assigned to the WSUS Server during installation of the Extension Pack. From EminentWare System Configuration | Security and User Setup, select the Credential Rings tab, select the…
  • Hi, Bryan. The definition for "reported time" depends on the container you selected. For example, if the computers are retrieved from a WSUS Group, then "reported time" references the last reported time in WSUS. On the other hand, if the computers are retrieved from an Active Directory Domain, "reported time" references…
  • Hi Darryn, what version are you runing. This can be found by right clicking on the root eminentware node and selecting version. I would also have a look at Administration and Reporting node. When you select this node, the middle pane should have a clear cache and layouts button. Try selecting this and then shutdown the…
  • 2008 R2 is the recommended platform. No issues or conflicts. The Quick Start Guide lists minimum and recommended system requirements. Please also review the Deployment Guide when considering collocation. Also, if you collocate on a UAC enabled machine you will need to either disable it or supply “the” local administrator…
  • Security Roles are documented in Section 4.2.3 of the Extension Pack Administration Guide. In the scenario you describe you'll want to make the users a member of the Computer Configuration Administrators role, which will grant them the ability to perform computer configuration tasks, but not perform any tasks regarding…
  • The EminentWare System Center Configuration Manager Extension Pack need not (and in this case likely should not) be installed on the same server as the Site Server and Software Update Point. As noted in section 2.2.a of the Deployment Guide, the recommended basic deployment is to place the Extension Pack environment on a…