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Thanks tomasv, I was just looking for this information as well ;-)

Hi Ichance, I am afraid this is not possible. Status of component is based only on its own data. But you can define a new alert with AND condition between statistics values of those components.

Sorry, this option has not been available in SAM 5.5 yet.

Hello Skip, if you enabled debug logging on a template or an application then you should see debug logs for particular applications and their polls under the folder c:\ProgramData\Solarwinds\Logs\APM\ApplicationLogs\AppId{ApplicationId}\ Best regards, Petr Schmeister

Hi Joe, 'Command Line Filter' should work with any chars including periods. You can try to put just 'CitrixWebInterface5' into filter field to eliminate this. Petr

Hi sotherls, you can check why it fails in debug logs. Open the application details page -> click on 'Edit Application Monitor' link -> expand 'Advanced' settings -> enable debug logging After that you can find polling logs for your application under 'C:\ProgramData\Solarwinds\Logs\APM\ApplicationLogs\AppIdXX\'

Hi Tom, have you tried to use 'Multiple Object Chart' resource? There should be possible to display availability of multiple applications in longer period ... Petr S.

Hi amellot, you are probably looking for SAM/HTTP monitor and its setting 'Search String'. You can find additional information in http://www.solarwinds.com/documentation/apm/docs/SAMAdminGuide.pdf on the page 827. Petr Schmeister

Hi neilgmt, 'AppInsight for IIS' uses an own timeout setting for polling http(s) requests. It is set to 30 seconds by default. 'IISBB_HttpClientTimeout' setting can be changed in 'c:\Program Files (x86)\SolarWinds\Orion\APM\SolarWinds.APM.BlackBox.IIS.Common.dll.config'. Orion services need to be restarted afterwards.

Hi Matt, polled details data are stored in APM_WindowsEvent_Detail table. Values used in alerts can be found in APM_ComponentAlertVariable table. Petr

Hi evgeny, are you using TLS encryption? We found there are problems when multiple connections (using TLS) to ldap servers are opened in the same time. http://forums.asp.net/t/1353927.aspx?LdapConnection+with+TLS+hangs+server+threading+issue

Skip, can you send me the support ticket number? It looks like already known issue. The development team will take a look at it closely. Thanks.

Hello waka13, there should not be a problem with spaces or other chars. Can you try to use following pattern 'runPath\processName runParameters'? In your case it should be: /app/prod/csos/axway/Synchrony/Gateway_Interchange/build/../jre/bin/java\javac -Xmx1024m

Hi qbarry, what encryption method do you use in your LDAP monitors? Recently we found out a synchronization issue with 'StartTLS' option (LdapConnection with TLS hangs server (threading issue?) : The Official Forums for Microsoft ASP.NET). Please, open a support ticket so we can take a look at your case closely. Thanks

Hi Liam, this is probably related to a bug, which was presented on that page. That bug causes that values were set to default ones if you leave the page without submit. It was fixed in SAM 6.2. If you use some older SAM version, you can verify saved values directly in DB via: select * from APM_Config where name =…

Hi Steve, you can find answers to your questions here: AppInsight For SQL So you shouldn't poll cluster members, but shared VIP.

Hi frama, you can select an existing application template in the component monitor wizard. It is the fifth step and second option. Please, see the screenshot below. Petr

Hello byrona, after SAM upgrade the new charts are not visible immediately. You have to customize your page and add new charts resources into a view.

Hi alexmunte, yes, it is possible. You can start by using default application template monitor 'Windows Server 2003-2012 Services and Counters'. You can apply it by following steps on the Orion website: Settings -> SAM Settings -> Manage Application Monitor Templates -> Select 'Windows Server 2003-2012 Services and…

Hi Mark, you can try to use 'Component monitor wizard' and 'Advanced alert manager' for this. 1) Orion website -> Settings -> SAM settings -> Component Monitor Wizard -> select Process monitor - WMI or SNMP (screenshot) -> ... finish the wizard 2) Run 'Advanced alert manager' -> set a new alert or use predefined 'High…

you might find some useful information here: AppInsight for Exchange and WinRM issue: The SSL connection cannot be established

Hi Sky2830, this can be achieved by changing of component's setting 'If a match is found in a polling period, component status is:' to 'Based on Event Types'. In such case 'Windows Even Log Monitor' changes its status based on event types. After that you can use component status in your alert.

Hi acampa, I am not sure if I understand your question, but baseline thresholds are counted from details data, so each poll contributes on them. There is no aggregation into hourly values. You can influence number of days, which is used for baseline calculation. You are using 1 day, so the baseline statistics are based on…

Hi azsmitty, are not those messages sent from the reset condition?

Hi Andy, you are right, this is a typo bug. I have created the internal FB227153 to track this issue. Thank you. Petr

Hi bondbane, it is not supported to have a warning threshold bigger than a critical one for the 'greater than' operator. You can find similar issue in the following thread: SAM 6.1RC - trigger logic - greater than x for a single poll Petr S.

Hi masonrupert, you can edit an alert's trigger condition by adding 'AND application name is not Microsoft Exchange' temporarily. As regards the "Exchange Event Log Monitor", there is the setting 'If a match is found in a polling period, component status is: Based on Event Types' by default. You might want to change it to…

Hi whobrokeit, the baseline is counted based polled values over a period of time. The length of that period is 7 days by default and can be changed on SAM settings->Data&Database settings page. You can count these values manually by using 'Use Latest Baseline Thresholds' button next to a selected threshold. In this case…

Hi, SAM does not support to monitor a loading time of a complete web page. The HTTP Monitor measures the time it takes the HTTP GET request for the page referenced in the component monitor. Additional requests for other resources are not monitored. Petr

Hi Mark, please, can you describe more what you mean by archive old baselines? Thanks