silverbacksays · Founder & Principle Consultant · ✭✭✭✭✭

Try opening the Orion Service Manager, click 'Stop Evertying' and then 'Start Everything' once everything is showing as 'stopped'. This will stop polling, but the refresh of the services should resolve the problem. 

If the AP goes pear shaped, you won't get any data back to the SolarWinds database 'till the poller lives once more. You'll see the last known status of the nodes it monitors, but they won't change status in the web console. The same thing happens if the primary poller stops polling (but is otherwise up). Unless you notice…

Hey imranmasroor‌! If I'm interpreting your needs correctly, the following will help you: * Create a new alert, configure all the tabs as required, but pay close attention to the tab marked 1 in my image, the Trigger Actions. * Under Trigger Actions (behind the pop-up window shown in the image), click 'Add Action' and as…

+1'd the feature request, but now I'm curious. What could be on that mysterious tab which you'd only want to see if the database is managed?

Have a look at this: Orion SDK Information I'm using a modified version of one of the sample scripts to copy node information from my old environment to my new one. There may be a sample in the SDK for deletions also.

Hey jonkimsr‌ Are you trying to double the length of time you retain your historical date, or double the amount of data obtained in a fixed period (i.e. halving the polling intervals).

Could it be something to do with your SMS provider? Perhaps it's junking some of the message text before forwarding it on. Try setting up a trial with another SMS provider and see if you have the same result, would be my recommendation. If you do, you can use this as evidence when you speak with your provider

Looking at your query, your Orion database is simply named 'Orion'?. Generally, you need to specify: INNER JOIN table2 ON table1.column_name=table2.column_name; Looking at your query, you're trying to join on a static value, rather than telling SWQL which values in the two tables are equal.

I don't believe there is a Windows Event for a file move, out of the box. What you'd need is to find a 3rd party tool that would log these moves, and update a log file which you can point LEM at. There are a few such tools out there, and if you're a programmer look at using the FileSystemWatcher Class in .NET to knock up a…

Hi all, I logged a ticket with Support for this, as I needed an answer quickly. It turns out that we cannot upgrade Tomcat ourselves. However, a new service release is in the works: // Hi Jez, Thank you for contacting SolarWinds Technical Support. My name is <REDACTED> and I will be working on this case with you. It is not…

It looks like this info has been moved to dbo.AlertHistoryView. Take a look and see if the information you need is there

Hi user-44‌, You'd be better of moving this or recreating it in Storage Resource Monitor, as that's the most relevant SolarWinds product. It's also an extremely outside bet, but Network Configuration Manager may be able to grab the config, if these "switches" can be managed separately in the same away as a traditional…

Hey wbberry​ Take a look at the following guide: https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/NPM_Administrator_Guide/070_Discover_your_network_paths/010_NetPath_requirements It could be that your edge firewalls, or your ISP, are blocking some of the ports required for NetPath to function…

Hi Seashore‌. When you renamed the device, did you also rename the device in NPM? If not, the alerts will continue to use the old hostname, as Orion uses the IP address of the node as it's unique identifier (for discovery purposes), and not the hostname itself.

My two pence: Check the credentials used in any scheduled discovery jobs. Also, ensure that WMI settings in NPM itself are correct.

HI morf3322‌ You're on to a good start, having already created the custom poller. What you need to do next is assign it to the node (if you haven't already done so). Next, you need to configure an Advanced Alert for it. The details below are for NPM prior to 11.0.1 and older: * Log on to your primary poller * Open the…

You will only see triggered reboot alerts if the device has successfully come back up. If a server restarts, but does not come back up, it will show as down after a few polls, but you will get a 'node x has rebooted' notification when it eventually comes back up due to the fact that Last Boot has changed. What you could…

I didn't even know this was a thing. I will now go out and purchase confectionery for the team when I'm on site tomorrow, in honour of Pi day!

Slightly off-topc, but relevant: I'd love to be part of a conversation about the future of licensing for the Orion platform. We MVP's have been around the block with customers of all sizes, with pockets both deep and shallow. It would only make sense for SWI to include us in any licensing working group, as we're the…

The database table you need to look at is dbo.VoipConfig. If you open that table you'll see all the relevant config settings within the various columns. No need to run a query, just edit the table directly and change the relevant thresholds. The field names are straightforward, so no use of the Force is needed here. But…

Get khadeeja​, I just dropped you an email on this. I'm keen to see if I can work with you on this one

Hey jonchill​, When you find a node in Perfstack, hover over it to show the 'All all related entities...' button: If you click this, Orion will add in every other metric related to that node, including the interfaces: You can then click the interface, and add in associated metrics. Rise and repeat for your other nodes, and…

Are both of these NPM databases? It's possible that the custom schema on some of the other databases (NTA flow database, or FSM 'firebird' database) have security around direct access which is blocking your access requests. Check the database user you're trying to connect as has the correct permissions on the database…

From the graphs, it looks like you may be seeing missed polls. This is generally down to connectivity issues between the poller and the device in question, or possibly a problem with polling capacity on your system. Could you share with us the current output of your polling engine capacity? This is done by going in to…

Try putting a mundane email address in first and use a semicolon to separate it from the address that is being flagged: i,e, joe.blogs@yourenterprise.net; ^wierdaddress@wherever.com See if it accepts it that way. It's likely that while that character is valid, the alert engine isn't coded to see it as such as it is rare…

Hey bhorsoft‌, welcome to Thwack and the wonderful world of SolarWinds! First thing's first, have you checked the Advanced Alert Manager? This is a GUI app available on your primary poller (the main SolarWinds server, in other words). This will show you all the Advanced alerts you have enabled. These are generally those…

Hey chad71​ The Orion MIB database is generally added to, rather than deleted from, so if you have devices that are supported currently, they should remain supported after the upgrade. If you're asking if your Custom Pollers, or Universal Device Pollers, are kept post upgrade, then yes, they will still be there. Having…

Great post. I don't usually monitor Meraki devices, but when I do, I will be sure to refer to this post! /meme

It's really all about your own preferences. For newer devices, personally I would leave the EOS dates blank. For devices where you feel a EOS data is due to be announced, you could put a fake date in for them as a trigger to make you check with the vendor, or simply use any other form of reminder to serve this purpose.

Does the filessystem see these as separate volumes? If so, you may be able to add them in through list resources when polling then node via SNMP.