shuth · SolarWinds Consultant · ✭✭✭✭✭

I've got a client with agent issues at the moment. - Application monitoring - every 2nd poll (5 minute intervals) is unknown so the application is 50% up / 50% unknown - CPU/Memory data not being collected but interface/volume data works OK. Works on some servers, not others. We have an open case with support and I'm…

Do you have SAM installed? NPM will count the SNMP monitored interfaces. WMI monitored servers won't have their interfaces counted.

We've got some Mobotix IP cameras to test out so I've added them into SolarWinds to see what it picked up - although SW can pull out SNMP details it looks like the device isn't responding with a full object ID hence the unknown. Machine Type: Unknown System Name: mx10-11-135-88 Description: Mobotix Camera Q24 SysObjectID…

Hi Tom, Here is a way you can copy an existing component monitor to another template/ 1) Go to your SAM Settings page and click "Manage Component Monitors within Templates". 2) Group by Template and select your original template with the component monitor you want to copy. Check the box next to the PowerShell monitor and…

I don't have a system with an additional polling engine on hand at the moment but I suggest looking at the AuditingEvents table and filter the ActionTypeID column for event ID '25' (Node Added). There is a different ID for changing polling engine (29). Rough query like the one below. You'll need to add a date filter as the…

The Universal Device Poller (UnDP) comes with the Network Performance Monitor (NPM) module. Once installed it should appear under Start -> All Programs -> SolarWinds Orion -> Network Performance Monitor -> Universal Device Poller.

I just ran a quick test on my system. It looks like there are a few resource discrepancies and access issues but it looks like VMAN/IVIM is the main culprit - VMAN related alerts ignore the filter. For example, I created a custom property and assigned a value to a couple of routers and switches. I created an account…

Your map of maps still contains references to the deleted maps. When you delete something in SolarWinds it is not automatically removed from Atlas maps so you need to remove it manually. * Open your map of maps in Network Atlas * Select the objects that were deleted (the unknown maps) and delete the object. * Save the map…

NPM 12.4 also requires Windows 2016. SolarWinds will continue to support and hot fix NPM 12.3 but that is the latest version you can upgrade to if you are still on Windows 2012 R2.

A quick check and I'll be 5 years in September. Just under 140,000 points now.... I need 40,000 points within 3 months!

2/3 of the way there!

The Hardware Health monitoring draws down upon your node licensing, not your component licensing. You do not require SAM to enable the health monitoring functionality if you have NPM 10.4.x+. You can enable the Hardware Health polling per node via List Resources (should be enabled by default).

I'll admit I've been a bit slack in the last few months. Busy inside and outside of work to spend much time on thwack or participating in the betas/RCs. I think I'll set a goal of trying to break 200k by mid-year.

I use IE for remote access to some clients because other browsers refuse to load the plugin. I typically tried Chrome then Firefox and then IE as a last resort, although I'm using Firefox a lot more lately.

As per above, you should automatically get emails when your posts are replied to, or when someone replies to a thread you have posted in. If you are not, I suggest checking your profile settings. If I am interested in what responses a thread receives but don't want to post - I click on the Follow link in the top right…

I don't know about configuring a 6509 but my understanding is you won't receive Netflow data in NTA for a physical interface if that interface is not Layer 3 (doesn't have an IP address) as Netflow is a Layer 3 technology. You will receive the Netflow data for the VLAN sub-interfaces as they are configured with IP…

While not the biggest as you guys have mentioned a few but one of the ones that always seems to be asked... Manage Nodes - Volumes. Currently there is only an option for Nodes and Interfaces. Where is the volumes option?

Also note that the query will only remove any trap details from the TrapsVarBinds if the trap ID does not exist in the Traps table. If you are receiving a large number of traps, you will continue to see these messages. If you have trap retention still set to the default 7 days, you are receiving almost 900,000 traps a day.…

I've seen this if users delete the out-of-the-box alerts rather than disable them. An upgrade will re-add them back in and as some of the out-of-the-box alerts are enabled by default, then the system will trigger alerts. Disabling the alerts rather than deleting them resolves this issue. If you mean that the alerts section…

This page shows the upgrade path of each module: http://knowledgebase.solarwinds.com/kb/questions/1888/Compatibility+of+SolarWinds+Orion+Products+for+Installation+and+Upgrade As you can see, you cannot upgrade SAM 5.0.0 to 5.2 or 5.5 unless you upgrade NPM first. If it were me I would back up the database and potentially…

The main node "traffic light" icon will only change colour based on the node status. For example: Green = Status is Up Yellow = Status is Warning Red = Status is Down Blue = Status is Unmanaged Grey = Status is Unknown Black = Status is Unreachable You can set up global thresholds (and custom thresholds per node) but these…

I would like to see this feature added as well.

You can use the following. I have used it in PowerShell scripts to create groups with no member definitions and have tested it with the SDK using your method. The member definition isn't linking this child group to the parent group - it defines the members of the group you are creating (e.g. nodes, groups, dynamic queries,…

As above, it can be difficult to obtain the existing credentials password. If the credentials NCM is using to grab the configuration has a high enough privilege level, you could use NCM to run a script on the device to add new credentials.

On your account, what view is the Application Details View set to?

I'm not sure if I saw this in another thwack thread but I think the ability to selectively choose what hardware health elements are monitored would be helpful. Especially with what happened when the feature was first introduced and SW was reporting hardware failures where there weren't any (primarily Cisco IOS bugs…

Is there a possibile way to implement nested IP groups? For example, State IP range, then a Site subgroup. E.g. NSW - Sydney - Newcastle VIC - Melbourne - South Melbourne This is based off a customer request to see at a glance what states/sites are using the most traffic. I could add the groups now but there is no way to…

Hi Edgar, I don't have experience with that device myself but if SolarWinds is misreading the interface bandwidth, you can override the detected value with your own custom bandwidth values by editing the interface properties (Edit Interface from the Interface Details page, or Edit Properties from Manage Nodes). If you want…

It was good to attend this year (even if it was remote!). Lots of interesting sessions which left me thinking about the future and it was great to chat live with everyone.

There is another way to do it but it's not as clean. It's not dynamic - you'll need to update the source objects if you want to list more nodes. 1. Add a Custom Object Resource widget to a view 2. Click Configure this resource (or EDIT) . Since we want CPU data, leave the object type as Nodes and click Select Object. Find…