shuth · SolarWinds Consultant · ✭✭✭✭✭

This frequency is for the report scheduling. If you select Business Day in this screen, it will run the report Mon-Fri, not filter out the data. This will help but it uses the legacy Report Writer (not the web-based GUI reports). You'll need to modify some of the steps to select an interface traffic report, select the…

Hi Michael, Is there a way to see how many times total the operation has ran with a successful vs unsuccessful (or unknown) response? Or to view the raw data for the Operation Availability graph?

Hey, I just updated the spreadsheet with a slightly newer version. Grab the new one if you already downloaded the original.

Delayed response but the SQL Server Instance name is different to the server name. Roughly speaking, you can have multiple installations of SQL on the same server and they are kept in separate "instances". If you have a default SQL install, the default instance name is MSSQLSERVER and (as far as I am aware) what the SQL…

Changing to SNMPv3 in NPM 10.4.2 should NOT wipe out your historical data. I have changed from SNMP v2 to v3 in NPM 10.2.2, 10.3.x and 10.4.x with no issues. I just double checked for you in a lab running 10.4.2 and the node has continued polling (see screencap). The double data point at around 18:55 is a forced poll after…

For browsing I'll start with the recent content on the homepage but as mentioned in my earlier post, this only goes back so far and is fairly "noisy". If I'm catching up because I haven't visited in a while then I will use the navigation to open up a whole lot of tabs. If I'm searching, I'll use the search box in the top…

The problem is the agent connection status says connected (hence the support case).

This is still occurring in NPM 12 with the 1.5.0.1085 agent. System is running NPM 12.0, NCM 7.5, and SAM 6.2.4.

To further add to the interest, I am also wondering if the webcast is available.

If you log into your customer portal, under the License Management menu at the top, click on My Downloads. Select the product (NPM / SAM) and license, then in the downloads section you should have the option to download the older versions in the dropdown menu. Roughly for the steps; 1. Backup database and snapshot…

Also if the event has occurred outside your time frame defined under the "past polling intervals to search for events", the testing won't detect the event. So if your polling frequency is 300 seconds (5 minutes), the monitor will only match events that occurred in the last 450 seconds (7.5 minutes).

Virtualization tab -> Storage menu item.

Sorry for resurrecting a fairly old post but I believe the posts are relevant. How do the values retrieved correlate to the data displayed in the charts? Which value is stored in the database for CPU load? I was testing on a Cisco 3845 (I know not a 6500 but the same OIDs should still be valid to my knowledge for the Cisco…

A few questions: * How would having a separate (non-domain) primary DNS impact on AD authentication? I thought the server used DNS to locate the AD servers to authenticate against? * If the separate DNS server was not a member of the domain, is there a way to add entries for the AD servers? I'm unsure if you would even be…

It's an issue with the device reporting a fault, not a SolarWinds problem. SolarWinds added Manage Pollers to the Web Console Settings page where you can manually disable these sensors if you don't want to alarm on them. I'm pretty sure this feature was added in NPM v11.5.

Per the others, triple check all the fields match exactly where you have configured any setting. Log to Monitor = Application Log Source = ASP.NET 4.0.3019.0 -- you may not need this if matching off the Event ID (and the ID is unique) Event Type = Warning - if it's an Error or Informational Log, it won't match Event ID…

Yes the system will still perform data collection independent of the alerting engine. There are multiple timers involved when it comes to alerting on CPU utilisation. * Node Statistics polling interval - every 5 mins per your post (default 10 mins) - this is how often the system will collect the CPU data * Alert interval -…

You can use the OrionServers table. Note that it will list all the sub-modules/features so you can ignore some (Cloud Monitoring, NetPath, etc). You can compare it against your modules you have licensed in the Licensing_LicenseAssignments table (ProductName column).

This is not currently possible. SolarWinds have noted it as a feature request though. https://thwack.solarwinds.com/product-forums/the-orion-platform/f/forum/2668/orion-platform-2020-2---modern-dashboards/282933 

Assuming all your devices have a caption prefix of the 3 letter XYZ code, you could try somethiing like the below. I have no idea if it's optimal but it worked in my lab. A SELECT to generate a list of the first 3 characters of all the nodes, then the outer SELECT generates a list with a count and only shows the…

I've seen this with custom pollers. It looks like the Performance Analysis project only accepts custom device pollers that have the type set to Rate. If you change it to rate, you should then be able chart it in Perfstack (or at least values from that point on). I'm not sure of the implications of changing the poller from…

The way you described with Alert Limitations would be one way to do it. That's the only way I know how to exclude specific alerts from all views/resources. You could potentially run up a new dashboard with a Custom Query resource to show alerts via a SWQL query (instead of the default alert widgets) and have the WHERE…

If they've removed the admin permission but have access to the database, you could edit the Accounts table and change the AllowAdmin flag from N to Y.

Thanks for the link - fixed the issue for me. A bit disconcerting however that I haven't had a response from support apart from the auto-generated case opened email... almost at 48 hour mark. Oddly enough, the status of this case is also "not started"!

You could potentially add another monitor to SAM that uses the PowerShell component monitor or the Windows Event log monitor and show the event log message with the service stopped/started events. The component monitor could be set to not go warning/critical/down so it could be an informational monitor. Then set up a…

This post was a few weeks ago but I came across this issue recently. My fix was to install using the 2020.2 installer, then upgrade from there to 2020.2.1.

You can restrict the account that VMAN is using to communicate with your vCenter instance. Currently the account would have access to all of your hosts. If you block the account from having access to the non-critical servers in vCenter, VMAN won't see them and they won't draw down the licenses. This is also mentioned on…

The system will generate the default caption using the following: 1. If you are using SNMP/WMI/Agent, and SolarWinds can detect the system name (sysname), it will use that as that as the caption. 2. If no system name (or ICMP polled node), it will attempt to do a reverse DNS lookup of the IP address and whatever comes back…

Welcome to using SolarWinds! A couple of the terms out of the way first: * Orion - the platform that the modules run on, most of the SolarWinds modules share this core platform * APM - effectively SAM, it used to be called Application Performance Monitor but got renamed at some point to Server & Application Monitor.…

SAM has its own polling rate for application monitor but the servers themselves would count as nodes against your overall Polling Rate %. For the Additional Polling Engines, it depends on your SAM license: * Older SAM licensing (component based) - you would need a separate APE license if you wanted to increase the amount…