shuth · SolarWinds Consultant · ✭✭✭✭✭

It's the same maintenance task so no, there will be no downtime. The application just allows you to manually run maintenance rather than wait for the scheduled time. There should be no downtime while shrinking the database either. There may be an impact on responsiveness from SQL during the shrink but SolarWinds will…

As far as I know, the only way to bulk add supernets via the GUI is importing via the spreadsheet. Other options would entail the API or directly editing the database. The option to "Move new subnets into the smallest appropriate supernet" is in the Bulk Add Subnets wizard which creates subnets, not supernets. With it…

The system works!

For each different type of alert (defined on your Trigger Conditions tab, e.g. Node, Application, Interface, etc) you will need to change the variables. You can interchange the variables between alerts of the same type. E.g. typically Memory and CPU alerts are Node alerts so you can interchange the variables between the…

Yes you can by changing the numbers in the query however those numbers are based on the IP addresses: 69.60.152.62 and 192.168.85.81. If you use a value of 61 for the Local Address, you will get 69.60.152.62 BUT, if you have a trap come in with IP addresses: 69.60.1.24 and 192.168.8.81, then will you have a trap similar…

Yes, you can include the query in the same field in your screenshot (or in an email, etc) using the code examples in mine or @"sguido" 's post (his post walks through each step in more detail so I won't rehash it). For example, if you want the alarmNeMap field from your trap screenshot you could use: ${N=SWQL;M=SELECT…

Interesting find. The values in my chart matched up with the table info although that may have been luck. I tried changing the date section in TOUTC but that didn't change anything - still missing some entries in the chart and they weren't misplaced in the previous/next days. Edit: I wonder if this server is set to UTC...…

After our support session with Dev, it looks like my agent issues could be a bug from swapping between WMI and Agent polling. This seemed to have broken certain aspects of the data collection/polling. They've noted down the steps and will try to replicate internally. Example – we bulk swapped agent nodes from Agent to WMI…

Sorry if it sounds like I'm repeating myself here and other threads but I am trying to understand the full impact when the trap/syslog viewer is replaced. 1. When syslog/trap viewer is deprecated, NPM will contain a basic cut-down version of LM - no charts, live mode, or "Analyse Logs" button. There won't be any…

Hi Jiri, As above, some of our clients would prefer to receive the single report and have the single repository for logs/configurations. I assume something similar to the legacy option of having operations run on the Main Poller instead of Assigned Poller? It looks like that option isn't available any longer in the NCM…

As I mentioned below, it looks like the first few data points are screwing up the Y-axis scale. The first two light blue bars appear to be peaking at around 55,000,000. If the maximum of the subsequent data points are around 186, there will seem to be no blue bar as it is tiny at that scaling. If you zoom in slightly…

You would use the IPAM v4.0 poller on an existing AP if you were running other modules on your poller than were not using the new Core version. Michal mentioned that currently only NPM 10.5 and IPAM 4.0 uses the new Core. The only two scenarios I can think of that you would use the poller install is: 1) If you didn't have…

If you're running NPM 10.5 you won't be able to create the reports on the web interface. This capability was added in NPM 10.6. You also have to be careful with the filters in the Report Writer on the server. For example, if you say to include records where Average Percent Memory Used >= 60 it will exclude all the records…

I agree that this would be a very useful feature. I am currently setting up some alarms based on traps. Some of these traps provide minimal information and the trap itself does not have a lot of meaning without the description. I've used Mike's workaround mentioned above and included the description in the email action for…

What options do you see in the drop down?

It is possible to unmanage a particular interface or application. However as far as I know you cannot unmanage a volume, similarly with hardware health. The other alternative is a custom property to mute alerts but you would need to modify your alert trigger conditions and it would be a manual process to set the custom…

Ahh I understand. I can see how that could be useful if you are unmanaging devices often with small time frames.

Hi Luke, Glad it worked! And not bad timing, hectic schedule meant I was going to take a look at this again now to see why you might have received the error. Steve

I advised opening a support case but they didn't seem too fussed. Only so much I can do if it's not my instance! I'll suggest the upgrade and/or support case when I see them next week.

I quickly modified my original screenshot to include the changes mentioned. This should match against the node XYZ for all fixed disks using more than 85% capacity. The DisableUsageAlert is a True/False custom property that defaults to No and should be set to Yes for the C/D/E drives. Any newly added drives will default to…

No worries! I have my support case open and diagnostics uploaded.

The database team will need to fix it but you will need to determine what is causing the log to fill up. The SQL team should be able to help on that front as well. It could be any number of reasons: - ran out of disk space on the drive hosting the transaction log because it's too small - a massive query that creates…

Do you have the City node custom property? If your instance does not have this custom property, the column won't exist in your NCM.Nodes table. I created another custom property called City2 - this now appears in my NCM.Nodes table.

See, someone else better at SWQL! 

To clarify further, any IP address that is not available will count towards the license. If you scan 20000 IPs: * 1000 come back as used * 50 are reserved (excluding network/broadcast addresses) * 10 are transient (were used but didn't respond in latest scan) Then you will have 1060 addresses used on your license.…

Just make sure you have a backup of the Orion and NCM databases before you upgrade. Most of the time it is just "next, next, next ... finish" but on the off-chance something does go wrong you have that backup. After each module upgrade the Configuration Wizard will run but it will remember your existing settings.

Confirming that with the above file being copied to the server, the HA installer runs successfully and I've got the HA pool up and running. I'll run some tests on it tomorrow as well as run up HA for the additional poller. Thanks!

Typically yes, however in this case it was preferable to bring the Orion Core components up-to-date first via SAM/NCM (these versions all had the same core). The issue is to do with the system trying to bulk update so many agents at once. I suspect we may run into the same issue again with the next agent version upgrade…

The application status will take on the worst status of any component monitor within that application monitor. If you have a component monitor breach a critical threshold, the application will show as critical. If another component in that application goes down, the application status will be down. Groups function like you…

All good! I only noticed it a few months ago so wasn't entirely sure when they put it in (I'm assuming 11.5 if you're on 11).