shuth · SolarWinds Consultant · ✭✭✭✭✭

The alert integration app in ServiceNow should be free. https://store.servicenow.com/sn_appstore_store.do#!/store/application/28d51d460f129a006d9cb17ce1050e6c/1.1.1 I think there was a separate event connector app that pulled entries from the SolarWinds Events table. Not sure about that one.

Looking up that OID in the Browse MIB Tree you can see it has the lightning bolt icon next to it. This indicates that OID is for an SNMP trap - not something you can poll. Rather it is something the device can generate as a trap message. I'm not familiar with Palo's to offhand know if there is a way to poll for BGP status.…

You can edit the thresholds in the screenshot above and untick the checkboxes on the left hand side next to Warning and Critical. You'll still collect the data but the node won't go warning or critical if they're unticked.

I think the problem is he is using a SWQL query like "SELECT TOP 50 blah" for the initial widget. The search box in the Modern Dashboard will then only search within those Top 50 results. With a Custom Query widget, it would run a new Top 50 search based on your search input. Only workaround I can think of is to remove the…

I don't think this is possible based on my understanding of how Log Viewer/Analyzer integrates with the alerting engine. * When a message comes in and matches the filter, LA triggers an event against that node * The alert rule is configured to look for this event and if found, triggers an alert against the node (not the…

I'm not sure. The agent configuration file on your monitored servers should have the hostname and IP address of the polling engine. SolarWinds devs would have to comment on how the agent initiates communication back (does it use IP only? if direct IP fails, does it try to resolve the hostname with DNS? etc) If you've…

You may also run into issues with some interfaces/devices as the interface speed may change if the port is unused. E.g. on some of my switches the interface speed shows as 10 Mbps or 100 Mbps on down interfaces but increase to their max once a cable is plugged in and they are up again.

You should just be able to change the IP of the main polling engine assuming your firewall rules, device ACLs, etc. allow the new IP address. * Stop SolarWinds services * Change the IP address of the server * Run the Configuration Wizard * OPTIONAL - Reboot the server If you change the hostname, that's a completely…

I've never seen the search box be case-sensitive like that. I think it depends on your SQL collation as SWQL queries are converted to SQL. Unless I'm misreading the question and you want the search to be case-sensitive?

I'm currently dealing with a headache of creating reports that filter by business hours and trying to factor in DST with the servers in UTC.

I believe the expectation is you open your own case number under your customer SWID. Either way, I think your issue is potentially caused by timezones. Observationtimestamp is stored in UTC time. The web console report appears to be doing the conversion for last month automatically. I think your query is comparing the…

I mostly use Modern Dashboards as summary pages and they are useful for wallboard displays. I agree there are various things with them that would make life a bit easier. I have also run into the same DateTime format issue. As an example for @"KMSigma.SWI", any query with a DateTime field: e.g SELECT TOP 10 NodeID, DateTime…

SolarWinds cannot dictate how other vendors present their parameters nor what FIPS standards they can opt out of if FIPS is enabled. If your system has FIPS enabled then in order to maintain compliance with FIPS, SolarWinds disables JMX monitoring. If WebLogic parameters are only available via JMX, then I suppose you…

Always the way! Glad you got it working.

Check the database table IPAM_Node for the IP address to determine the IPNodeID. Then check the IPAM_NodeAttrData table to see if that IPNodeID exists in that table. The IPAM_NodeAttrData table contains the custom property data. e.g. SELECT * FROM IPAM_NodeAttrData WHERE IPNodeID = 1234 If the row doesn't return anything,…

That sounds like the account being used to run the SQL service, not the account that SolarWinds is using to access the database (which is configured in the Config Wizard).

To change the account used by SolarWinds to access the database, you need to run the Configuration Wizard application on the SolarWinds server. In the Database settings section, you can choose the account used (in this case, your new service account). Further along in the Config Wizard, it will ask you for the…

Check to make sure the granularity setting of the chart is the same interval as your polling rate. The chat is probably averaging out the data rather than showing the min/max values. As you zoom out though, unfortunately the chart will rollup and start averaging the data.

I think it would put it in NOC mode (no menus, etc) but I don't think it rotates - wouldn't have a timer reference in the database. Works on a view that does have NOC view enabled. Haven't tried embedding a NOC view inside a view though.

You can create a new report with a Custom Table that should show what you're after. Try the following. * Create a new report and add a Custom Table * For the datasource, change the selection to Specific Objects and select your interfaces (or use dynamic selection with a custom property or caption filter, whatever method to…

I'm not sure. Best guess is to double check the correct variable or to also insert some text with the variable to confirm whether the file is being written to or not.

Another clarification. If you just navigate to the view that has NOC mode, it won't rotate automatically. You have to click the option in the top right corner to "Show in NOC mode", or have the URL include the option to enter NOC mode. If you include &isNOCView=true on the end of a classic view URL, it should enter NOC…

Let's say you create a new Classic view/dashboard - call it "Top 10 Stuff". If you enable NOC mode on this new single view - it will just remove the menus etc like a wallboard type display. Now you decide to expand. You enable the left-hand tabs and add another couple of sub-views so you have something like: * Top 10 Stuff…

Potentially the Orion.InformationService.log file located here: C:\ProgramData\SolarWinds\InformationService\v3.0\

The NOC mode automatically rotates through the configured sub-views (left-hand side tabs). If you want to rotate between completely separate views, you most likely need a browser plugin that rotates between the different URLs. I don't know any plugins off hand or what is best. Just that clients have utilised browser…

If you are comfortable running a query against the database, the following should work. Usual caveat: Be careful when running direct queries against the database! Replace the following text items: * Custom_Property_Name * New_Value * Group_Name UPDATE NodesCustomProperties SET Custom_Property_Name = 'New_Value' WHERE…

Try the following: Too many reboots by a Node - Alerts - The Orion Platform - THWACK (solarwinds.com)

Agreed, my suggestion was going to be they would need a custom script that goes and counts the reboots from the events table in the database. That query does exactly that!

I also didn't realise this was an issue until I came across some weird results from monitoring a few months back. My workaround was to hardcode the filename into the script for each component. Names aren't exact but something like the below (different components). $file_path = "$t\new-blah-filename-critical.txt" $file_path…

You should be able to create a Node report with the following fields in a Custom Table: * The custom property (e.g. DeviceType) * Availability -- change the data aggregation of this field to Average That should show you the device type and average availability of all the devices with that property. This is using Last Week…