serena

I've upgraded my environment and documented the experience: SAM 2019.4.1 - Upgrading from My Orion Deployment

cfizz34 wrote: Did anyone have their alerts stop working after the upgrade? Chad, I did an upgrade myself on my lab environment, and my alerts are still chugging along. Did you get a resolution to the issue you're seeing?

@"bmoline" is the post returning a session id that should be passed into the following GET request? The OOTB VMware template has a similar situation, and we are tracking chaining of requests with variable parameters that would help if that's the case. However, I'm not seeing a session id in the screenshots that you posted. 

2020.2 is GA today! Thank you for your participation and interest in the release candidate, please upgrade to our latest to get the full set of functionality! https://thwack.solarwinds.com/t5/SAM-Documents/Server-amp-Application-Monitor-SAM-2020-2-is-Now-Generally/ta-p/593800

Have you checked whether those products are appearing under the Win32_Product namespace? https://support.solarwinds.com/SuccessCenter/s/article/WMI-queries-and-permissions-that-must-exist-for-SAM-component-credentials-to-work Try using query Select * FROM Win32_Product If you don't find it there, you could try reporting…

Hi! Looking into our backlog, it looks like you may have run into a bug. Have you opened a support case for this? 

Hi! I was thinking through your request and found this older thread from one of our THWACK MVPs for you to try, which is an alternate solution to using Lenovo xClarity https://thwack.solarwinds.com/t5/SAM-Discussions/SAM-Hardware-Health-Supports-Lenovo-ThinkServer/m-p/387693#M36240

We have support for IPv6 with our agents, however SolarWinds RMM is a different solution than SolarWinds Server & Application Monitor. Have you opened a support case? 

Virtualization Manager 8.3.1 Release Notes - SolarWinds Worldwide, LLC. Help and Support is now generally available. The service release includes a new OOTB used capacity alert for vsan datastores.

https://documentation.solarwinds.com/en/Success_Center/SAM/Content/SAM-WMI-Monitor-sw3341.htm https://documentation.solarwinds.com/en/Success_Center/SAM/Content/SAM-Conversion-Value-sw3945.htm

Hi Mike, Have you tried troubleshooting the query using SWQL studio or through /orion/admin/swis.aspx in the browser? Do you get an error there? 

jlhartsock wrote: They're using the view as part of a metric to evaluate the priority that is getting assigned to apps in our journey to migrate many of our apps to AWS. What percentage of your apps have you already migrated to AWS? for example, how long until you've migrated all of your high priority apps?

Hi have you tried using SWQL queries on the group entities? 

jlhartsock wrote: My IT support partners will not authorize moving away from the appliance until the AWS cloud cost view is added to the Orion platform. Thanks for this note - I'm curious what use cases you're currently using the cloud cost view for? what percentage of your organization is actively using those numbers and…

Any customers who miss the Cloud Cost calculator might want to take a look at the new *free* Azure Cost Calculator Cost Calculator for Azure – Free Download | SolarWinds 

@"patriot" for those customers on node based licenses, the included additional polling engines are increased to support 40K components. Existing limitations on main polling engines, or polling engines deployed for component based licenses remain at the previous supported limits. 

hi @"dhinagar_j" the 2019.4.1 offline installer should be available in your customer portal! Were you able to check there for the specific download? 

m-milligan wrote: Say, just hypotheically, that I installed the most recent updates to Solarwinds, including the new and improved Log Viewer. How can I review my old trap handling rules (the ones I set up in the old Trap Viewer) so that I can re-create them in the new Log Viewer? 1. Access the Syslog Viewer from the…

m-milligan wrote: Hi serena , it looks like it's just in the logs. LM is catching SNMP traps without problems. Then all is well. I've logged the misleading logs internally as a bug and we'll look at making sure that's streamlined.

m-milligan wrote: Hi serena , I installed the upgrade last night and now I'm seeing this error in the logs: A valid license for SolarWinds Log Manager for Orion was not found. Please reinstall Log Manager for Orion or contact SolarWinds Support. I've opened a ticket with Solarwinds, but I'm wondering if you can tell me if…

steffen.gutzeit wrote: When I have 50 VM running on 1 ESXi host, I only need enable the event monitoring for the 1 host to see whats going on with all my virtual machines, right? That would use up one license size of the paid Log Analyzer. You are correct, if you're utilizing Log Analyzer on the box, you only need to…

@"roga" you can delete the API poller, and just reassign an Azure template. 

This feature has been tested, I assure you. I'm working on a walk through document for you. You're right, you cannot modify the credentials via the UI, you'll want to add a new one. It's a request we're tracking to add some UI support for better modification. 

adam.beedell wrote: The old timey installer process was a nightmare in a multi-server environment. The "new" installer cleared that right up and I'm very grateful for it! The pre-flight checks have been getting better and better too, and take much of the work out, again much appreciated there. Generally speaking the UI is…

@"LatteLarry" Nope, the script simply updates the SolarWinds administration service and did not cause any configuration wizard runs service restarts or web console interrupts. It was completely within a minute for me and only needs to be run on the main polling engine. If you have more specific concerns, @"jblankjblank"…

@"LatteLarry" thanks for checking in, as of right now I don't have any estimates for you. However, not sure if you saw we did release a new RC build on Friday May 22. I utilized…

@"dhinagar_j" very clear thank you for sharing. For SAM 2020.2 you'd only be able to stack up to 2, per the previous component behavior. 

@"dhinagar_j" there are no changes on the stacking behaviors for component based licensing, but any information on how many additional you'd like to see and why would be very helpful! 

Hi! looking through their software requirements…

Hi there, we don't have out of the box support for this, but you can certainly request it. Also looking through their documentation it does look like they support web services that using SAM you can script against for better monitoring https://docs.oracle.com/en/virtualization/oracle-vm/3.4/developer/vmapi-changes.html…