savell

Well, I needed to perform QOS compliance at an interface level - so I created an alternative method for Policy Reporting (while still using the basic Cirrus building blocks). We have just started defining our rulesets - but it's already working very well for us. I have posted an article here Sav.

We use CDR and CMR records as mainly a support information tool (we have a large billing system which also receives these records - but obviously with a different focus). As a support information source, we are mainly using the data for the call metric information (e.g. the MOS score). We currently run these into SQL…

Actually, I thought of a fairly simple idea. I will create a daily SSIS job to copy the Orion Node table into another database (using some SQL to only copy the rows that match the required custom property). I'll then use the standard provided import function on this table. Dave.

Brad, See my response here regarding using loopbacks here... http://www4.solarwinds.net/SolarWindsForum/topic.asp?TOPIC_ID=3000 Sav.

I don't believe that this is possible. Database changes are performed as part of the upgrade - the upgrade instructions require all additional pollers, HSE etc to be shutdown while the upgrade is in progress. Also, 10.1.2 doesn't support HSE - FOE will be required once you upgrade to this level. The only way you could keep…

I do a 'workaround' type process for this type of situation. I created a custom column in NPM called ExcludeNCM and made it a true/false. I then created a nightly SSIS job to create a Nodes table in another database, based upon a select from NPM.Nodes where the IncludeNCM property = False. The NCM import job is then based…

Our Orion graphs look very similar. In our case it is caused by dllhost.exe (the issue also existed prior to 8.5.1) We do a regular unload of the Solarwinds COM+ application (via the Orion Service Manager) which appears appears to terminate the running dllhost process and restart another. When dllhost.exe gets to 300+ meg…

If you have active maintenance on your current NPM software, then SolarWinds will automatically provision a v10 licence in the customer portal for you. Dave.

Sorry Chris - I don't have any other suggestions. Have you logged a support call? I needed to recover our server ASAP - so didn't have a chance to engage support for options before the restore (time zone difference can be a problem for us in Australia). Support may be able to collect more information about the corruption…

I had the same symptom happen in early May. In System Manager, the display lists the nodes assigned to the poller. When using the Poller Load Balancing tool - it appeared that the polling engine had somehow been assigned to NULL for all devices on one of the pollers (we run two polling engines). We tried a number of…

We actually have a custom report that does this (i.e. lists the nodes, along with a list of maps that the node appears). I will post this in the custom reports in a day or two (need to put some words around it) Dave.

Nuria, Have you configured Netflow on the device to send from the loopback address (i.e. ip flow-export source). Sav.

Anyone done this or have any advice? Dave.

I wish I could help. I'm still having issues just getting APM for the additional web server made available to me on the download portal. The support ticket has been open for two weeks now - and I've been told it has been added twice (but it's still not there). Original support ticket for this was #40439, now it's currently…

Hi Annie - thanks for the opportunity for comment on this subject. There are a couple of suggestions here regarding the VoIP module () I would also like some changes made to the syslog screen regarding the ability to turn off the refresh function. It's a problem having the screen refresh when you are trying to inspect the…

One way I thought of dealing with this situation (apart from some clever regex), is having the interface/port configuration details available to select as part of the node selection criteria. The only details currently available however are the node details. Is there any intent to expose further properties within the node…

I should note, that the web page already has this behaviour - Im referring to the Universal Poller client installed on the server. Dave.

I received an early copy by a couple of days to resolve an issue we were having, so have been running it for 6 days now (3 poller setup). Happy to report at this stage we have had no issues. Dave.

We upgraded just after SP1 was available and only had a couple of very minor upgrade issues (neither prevented the upgrade or caused us an outage). SP2 was installed when available, and Orion seems to be very stable. While you may have a site specific issue that comes to light (as is always possible), I think Orion v9 at…

No help from me sorry - but just for the record, we are in exactly the same position - we have retained Ciscoworks to dump out a daily user tracking csv for import into an internal auditing tool. I had a long e-mail exchange with Solarwinds over this some time ago - basically this is not something that Cirrus can replicate…

I have the same error (Case #2544) which I reported to Solarwinds on March 21st. I have had a few suggestions, but nothing that has resolved the issue - it's still open. While not glad you also have this issue - it might prompt some further investigation. Sav.

Dimitris, I have exactly the same issue. I haven't as yet reported the fault - I have a number of other faults that I want addressed first. Thought I would wait until I get some progress on those before reporting this one. Sav.

The hot standby poller points to the same SQL Server as the primary poller/s. It can be configured to act as a hot-standby for more than one poller, but can only actually take-over for one poller at a time. Dave.

The Cisco web site shows these values (http://tools.cisco.com/Support/SNMP/do/BrowseOID.do?local=en&translate=Translate&objectInput=ciscoEnvMonFanState): 1:normal 2:warning 3:critical 4:shutdown 5:notPresent 6:notFunctioning Dave.

This issue has been resolved. A simple reboot of the server resolved this for us - it appears that IIS requires a restart post install. Dave.

Drop your support into the existing feature request here or Dave.

We actually use Uplinx for our Call Manager inventory reports (good value). The one issue is that of speed - it uses the SOAP interface and a full inventory report takes 5-6 hours on our cluster (14,000 handsets). The publisher also runs fairly hard during the report run as well. I think Cisco need to do some work in this…

They are already available - we have been running them for a few days now. Dave.

If you have current product maintenance, the Report Scheduler lets you schedule reports to be e-mailed. Can be downloaded from the Additional Components section in the Customer Support Area. Dave.

Try adding some local host entries as per this.. http://www4.solarwinds.net/SolarWindsForum/topic.asp?TOPIC_ID=2283&SearchTerms=thaw Worked for me. Sav.