savell

We are running 5.1.3.N2.1. I might take a quick look at what was introduced in the way of fixes for 1a. Thanks for that! Dave.

Looks like I have the same issue - again with Nexus 5k switches. At random intervals interfaces on these nodes go unknown (and then back to active after a few minutes). It impacts all of our 5k devices after last nights upgrade from 10.3 - no other device type apprear to have this issue - and we have 6000+ others in our…

In this case, why not treat the colors as the value (and enumerate them), and use the total as the label value (which can be left as the raw value). No good if you want to alert on the returned values, but good enough if you just want the table data. Dave.

He wants to enumerate the labels - not the returned values. I don't think this is possible currently is it? Dave.

I think that this thread also covers the same issue As multiple people express in a number of threads, the user tracking function delivered misses the mark for a large number of customers. I also don't understand just why it ended up the way it did. This information is already collected by NCM - why did we end up with a…

I'm a second vote for better account management. After a lot of work from the accounts staff at Solarwinds I now have all our products co-termed to the same date. However, at each renewal we still receive separate invoices (something like 17 or 18 now). This sparks an e-mail exchange to get a custom produced single invoice…

It probably just means I made a mistake in the SQL for the join... Good to know that they should map - I'll have another go at this in the morning and hopefully get it right this time! Dave.

Is there an elegant way to split the polling traffic from the database connection? I need to poll from a specific IP address (as a result of firewall rules and access lists) but provide the backend database connection from a second interface. The method to bind the poller to the first interface is clear, but any…

Performed the v5 upgrade today without any issues at all - great job by the developers! We have a large number of scheduled jobs, scipts and policy reports, so I was a little concerned at the migration. Have left the Orion intergration module for now - just waiting on the service pack to address the Orion v9 SP2 and…

I made a sales enquiry regarding the same kind of feature request (as a result of trying out the switch port mapper and having some issues). End result was that I was informed that the switch port mapper report will not provide this function at the current time. It has however been submitted as a feature request. Dave.

OK, so now I'm confused. I have a support case currently open where I am having issues using IPSLA Manager against nodes defined on secondary systems. The advice I received is that an install of IPSLA manager is not required on the secondary pollers - and it's being treated as a bug. Is this advice not correct? Is there a…

My pollers are generally always green, but once in a while I see one being reported as down for a single refresh (has happened prior to ver 9 and still occurs). I always thought it was something to do with the slight time differences between all the servers - I don't think there is a central time point used for Orion. It's…

I like that suggestion a lot! We use a custom property to group our Network devices (which basically just replicates the the devices that appear on each Map). This would eliminate the middle man so to speak. Nice one NG. Dave.

Can we request that this be logged as an enhancement request please (make the default behaviour selectable). As a general rule, I would have thought that any change to previous default behaviour should be made selectable - to avoid situations just such as this. Dave.

This change in behaviour managed to just bite us. Operations staff weren't used to checking what was selected by default - adding a number of voice gateways with the (now) default behaviour added >500 interfaces per voice gateway. It will be just as bad for switches. I understand why some sites would like the new default,…

Hi Rob, If use Admin/Views/Manage Views and edit the default 'Node Details' view, you should be able to remove the custom pollers you added. You can then create another view (maybe using a copy of the default Node Details view) on which to display your custom pollers. This new view can be assigned to any device type by…

1 - A) Audit trail of all requests and approvals (logfile) 10 - B) Integration with Change Management / Trouble Ticket system to externalize the configuration of complex workflows 4 - C) All users subject to approval (including Administrators) 5 - D) Approver cannot modify the content of the request 7 - E) Approved request…

Did this issue get resolved? We are looking at upgrading our production 64bit servers and would like to know if this will be an issue for ourselves. Dave.

There is an Event created when a node is managed/unmanaged, but no user detail appended. It's an open enhancement request (). As suggested in that thread, even appending the user name to the Event log messages (add node, delete node manage, unmanage etc) would be a great start. Dave. Quick Reply

Thanks Mark - a fairly critical piece of infomation I omitted sorry.... Error reads: Oops something went wrong! Either the site is offline or an unhandled error occurred. We apologize and have logged the error. Please try your request again or if you know who your site administrator is let them know too. I just tried it…

Bryan, probably a little late for your upgrade - however we didn't have any issues with our alerts or maps. As long as you have a database backup, and copy of the Maps/Reports folder I think you will be OK. I shutdown all the pollers and upgraded the primary SLX server first - then did the pollers. Just had the normal…

Exactly what we do to publish our reports to Sharepoint (we mainly use it for the policy reports). Works very well. Sav.

This is the approach we use (but mainly for security reasons rather than archiving). It will work much better once Orion can strip out the orgin_address from a Kiwi syslog forwarded message. This was listed as one of the items under development - hopefully it made the cut for the next release. Dave.

Kiwisyslog can forward syslog messages in two different ways. * An inserted tag in the syslog message (i.e. Original Address=xx.xx.xx.xx (which a receiving Kiwisyslog can extract) * Spoofing of a UDP message from the origin address There is no origin address specified in the RFC (hence the issue here) We use Kiwisyslog to…

We have a slightly larger setup - less pollers (4) however, and more elements (20,000). We run a little Netflow, plus IPSLA and APM with a separate web and database server. The web server actually runs on the database server - seems to help a little. So within the same ballpark as you in terms of the environment size. We…

I don't think it will be the configuration files making the database so large - with only 200 odd devices and 6 versions it should be a very small database. Our database with 4500 devices and 10 versions is <15Gig in size. I would be looking at known problem areas - for example the policycache or audit tables. Use SQL…

We purchased a couple of iofusion (iodrives - http://www.fusionio.com/products/iodrive/) for each of our Orion and NCM database servers. We run DL380G6 machines with 8x15k drives in a RAID10 configuration, and a mirrored pair of iodrives. The Orion/NCM databases sit on the iodrives, and system tables etc sit on the…

In my example, a MIB walk shows the strange characters in the nhrpCacheNextHopnetworkAddr field - so it's not Solarwinds doing something funny with the data. The MIB OID however actually contains the IP address (in this case 10.125.138.1). I haven't seen this behaviour before (and I've got no idea how to get this into a…

Thanks Casey - and thanks for taking time out of your weekend to answer my queries! I'm especially happy to see the load is distributed around our polling engines (which did worry me a little). Dave.

Your third (currently spare system) is the best for the SQL Server. Change the RAID5 configuration to a RAID10 and ensure that if you are using a 32bit version of SQL server and O/S that you are at least using AWE to allocate the full 8Gig memory to SQL Server (perhaps not all - leave a couple of Gig for the OS). Memory is…