Comments
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Got this from support: Error While importing node XXXX Details: Network access for Distributed Transaction Manager (MSDTC) has been disabled - … This resolved my issues with netpath!! (ignore the fact that the article doesn't mention netpath at all)
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Since solarwinds support in this matter was really lacking, I ended up solving this myself: From another post of mine: So what I ended up doing was taking a deep dive into the SWIAPI script that is used by the Solarwinds App. I saw that it was using something called a "filter query" as one of its means to do lookups. I…
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Similar to another question I asked, but here is the answer in case anyone needs it: So what I ended up doing was taking a deep dive into the SWIAPI script that is used by the Solarwinds App. I saw that it was using something called a "filter query" as one of its means to do lookups. I looked up how those work and you…
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Nice Catch! On a different yet related note, I actually switched from using the Caption to using Sysname where possible because of conflicts with CMDB discovery data. Clients tend to use caption in wildly different ways and can sometimes be nothing like the actual name of the device (sysname). So things like CI binding (we…
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So apparently the new installer doesnt like a local account that is a domain user. We had to use a non-domain local account and it flew right by the hardware diag, barely even noticed it! However, for additional polling engines or HA installs, this is not the case... go figure!
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Sorry guys, I'm not getting notifications in my email anymore for some reason. Anyway, we were able to get passed the installer but had to jump through several hoops. We tried numerous things but not in a very scientific method of us: Tried disabling symantec but weren't able to due to policies Installed more memory and…
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Well this discussion went nowhere... Here's what I'm doing now. I'm currently in the process of getting techs from Lenovo and techs from Solarwinds together in a meeting to discuss. Both sides are asking me questions that I don't have the answer to so I figured if I can get them both talking to each other we may come to a…
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All I'm really looking for here is guidance on where the problem may be. I'm assuming its on Lenovo's side, but it could be Solarwinds. Has really no one else encountered this? I know we have on several occasions and have resolved it with a MIB update, but not in this case... Anyone from solarwinds maybe? aLTeReGo??
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I believe you may be able to achieve this sort of 'custom' status for the node using advanced alerts. But you'd have to manually reset it after the condition is no longer true.
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Ended up resolving itself over the weekend. Not sure what caused it, server hasn't been rebooted in a few months so I'm not sure if it resovled on its own or what!
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I've submitted a case to solarwinds and in their lab tests they are seeing the same result. Not sure what the outcome of this will be. I'll try and follow up here with the findings.
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Something is seriously not making any sense. So I created a new AD account and ran through the motions, created a new report, new schedule new action, etc. The report still was sent as MY personal solarwinds AD account. It appears that no matter who creates a report it is getting sent as my personal AD account
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Can you speak to how DNS Servers should be considered as a part of the HA configuration? I'm talking specifically to the fact that the wizard only allows one dns server be specified per pool. Our current HA implementation is made up of 3 pools across 3 data centers. Each active has a standby in an alternate data center.…
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Running into an issue configuring the permissions for DNS; wondering if you would be able to speak a little more to the permissions required, as I am not a DNS expert. Our team did provide admin access to the individual A records that they created but that does not appear to be sufficient. Thank you.
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Can you help me understand the "Virtual hostname"? Is that only known internally to solarwinds or is that the actual name of the record in DNS?
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So I had quite a discovery tonight... and it appears the performance issues we've been seeing is related to the order of the joins in the query... yes I know, the order of inner joins in SQL shouldn't matter, but apparently with SWQL, it does! Running the below query will cause SWIS to immediately start consuming all…
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tdanner, I know this isn't official support... but any assistance you can offer would be greatly appreciated. We're really concerned here that the API is just up to the task - we've tried modifying, adjusting what have you and nothing is working. The bottle neck clearly resides with SWIS and we're going to have to revert…
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tdanner, this is feeling hopeless now, almost to the point where we're considering abandoning the API... We sort of confirmed this on another call with a tech yesterday but when is the API going to be available for support with our maintenance contracts? I truly believe there is a problem with the SWIS service.... We've…
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So I've been experimenting with comparing dates in order to get data from the last hour with a different method instead of doing the hourdiff. If I do a datetime > adddate('hour',-1,getdate()) the performance improvement is staggering. But this doesn't appear to return data from the last hour like I think it should in my…
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So I was doing some troubleshooting in SQL Management studio and I can see the query come through as SolarWinds.InformationService.ServiceV3@domain-Orion. It runs and actually executes rather quickly, doesn't even register as an "recent expensive query" however it does immediately go into an async_network_io wait state and…
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Another observation I made is a select * without a top x, will timeout in swql studio like I mentioned and I noticed the SWIS service will keep consuming RAM until there inst any left and will never go back down until it is restarted. Not sure if this is a SWQL studio thing or not because I do get the 2 minute timeout…
