rschroeder · NAM SME · ✭✭✭✭✭

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  • Part of your goal might be accomplished by setting up a Dependency Group, and then setting the router as the Dependency on which that group relies for functionality. This will limit the number of alerts you get, but won't provide a list of a routers Interfaces and statuses. But when you get the alert, it's an easy task to…
  • I don't have the specific information you desire, but you might be interested in a Resource I built to show me how much space certain directories consume. This resulted from code problems in NPM 12.2 that caused poor communications between APEs and the main instance. One directory would start growing uncontrollably as the…
  • You've picked an easy challenge--one that can be completed successfully with a new NCM scripted Job, or even with an NCM Compliance Report with remediation. Let's do the simplest and start with your script deployed against multiple devices manually through NCM: * Start up NCM * Go to Configuration Management * Select the…
  • Although I'm unaware of a way to add a sixth column, I'm wondering whether using the NOC View option would be a work around for you? NOC View is useful when the data you wish to display will not fit on one screen. It cycles through multiple screens to let you see all the data (eventually). Some Thwack discussions about…
  • I suspect aLTeReGo​ and sqlrockstar​ and adatole have thoughts on this topic from previous resource questions, and perhaps they'll offer you some insight based on problems previously solved in earlier questions and versions. From my point of view, one may have plenty of local resources in a poller and still have poor…
  • We use IIS and Tomcat/Apache. They're run on MS web platform. Our web apps' challenges include a need to serve rapidly changing content, growing customer sophistication and resultant expectations ("When are you going to keep up with the Jones? Everyone else offers . . ."), PCI and HIPAA Compliance, and BYOD security.
  • Could you use a view that shows the graphed utilization of your WAN interfaces? If so, you could follow these instructions, selecting only your WAN interfaces: How to create a simple custom view of multiple interfaces' bandwidth utilization
  • I've done something similar, but with success. The key, after setting up NetFlow reporting correctly on the routers & firewalls, is to ensure every routing interface and sub-interface has the Netflow reporting statements configured on them. Once I did that, firewalls & routers & Layer-3 switches all began showing all the…
  • Depending on your syslog forwarder's capabilities, you have two possible results: * If the forwarder is smart enough to understand or discover that its forward destination is unavailable, and if it is configured to cache and retry failed forwarded messages, then when the Internet (and the second syslog server) become…
  • I've tentatively determined, after reading the available documentation about UDT's abilities to identify and report used versus unused copper switchports, that the options available won't fill my specific needs. I want to quickly display the ports on a switch that have seen no link in a month or three months, but only…
  • The SWQL process shown is fun and contemporary--more so than I. You can achieve a similar result using old-school skills as follows: * Determine what CLI command(s) are required to show you the information on a particular device. Example: "sho run | in telnet" or "sho run | in ssh" * If you choose to run them as a script,…
  • This seems to be a relatively common error message. One Thwack user found running Solarwinds Configuration Wizard "for website only" resolved their issue. You can review the instances where that phrase showed up in Thwack questions, and search for resolutions, here:…
  • Runbooks are mandatory if you're going to have great buy-in and efficient responses to alerts or e-mails. One environment I'm familiar with has alerts to technical staff and e-mails to managers and teams whose systems could be affected by the problem. Another environment gets overwhelmed with all the e-mailed NPM Alerts…
  • I'm a bit confused about your referencing 64K ports. Do you mean polled elements? If not, what ports are you referencing? If you ARE talking about polled elements, you can see how many are being polled each time you look at the Polling Engine Status. I put mine right in the home page of NPM: Is this what you're…
  • Wow--I envy you! I'd love to be in your position--to relearn the cool wonderfulness that is Solarwinds Orion! For starters, every module has its own resource page, which can be accessed by hovering over the Product Forums link and clicking on the product you want to learn more about. ' For example, NPM's Forum page begins…
  • There are a few options to look into: * Telnet or SSH into a printer, manually change the snmp string and save it. Record the process and use it at a script. Select all similar printers in NCM (assuming you're monitoring them with NCM, and may even have applied R/W permissions to NCM's system account), and paste in the…
  • Solarwinds does have the ability to monitor video calls. Here are some links that may help you identify your options: * [VIDEO] Quality of Experience Monitoring with Deep Packet Inspection and Analysis from SolarWinds * Monitoring Video Traffic to Support VTC * [VIDEO] VoIP & Network Quality Manager (VNQM) Guided Tour *…
  • One might expect a similar result if something has changed in your database retention of statistics. Check out Settings > All Settings > Details > Database Details. Look for the section that begins wtih "Retain Detail Stats" and see how long the details, hourly stats, and daily stats are retained. Verify your environment…
  • I've not had to use Netflow to track specific Internet use--we have proxy filters that do that with amazing granularity--but I HAVE used it to discover which users/devices are using up WAN or Internet bandwidth. Once that information is known, we can work with the user to either adjust their behavior or expectations, or…
  • I think you'll find that NetFlow does not provide the level of detail that your Security team requires, and that only a proxy / content filter--either separate from a firewall or built into it--can accomplish. NetFlow provides source & destination IP addresses that are participating in conversations which travers L3…
  • SSH commands work fine through NCM, Jon, assuming you have SSH set up on the Cisco gear, and the gear allows NCM to manage it. If you can SSH into your switch or router, you can set NCM to use SSH instead of Telnet. Open up NCM and then open up the Device Details for one of your switches or routers. Scroll down to…
  • Your security team needs to have a content filter in place, a proxy solution, to get this information in the granular format they desire. The should already be filtering, and be aware of every request that hits your firewall--both from outside and from inside. The simple solution is to place physical network taps between…
  • You can configure NCM to send you an e-mail each time a backup job fails. Your task then becomes to open the e-mail every time it's sent to you, and then troubleshoot the error. If NCM fails to backup your ASA even once, you'd have an alert, and know you have something on your to-do list. From my NCM alert e-mails:…
  • Absolutely, and it works like a charm. I backup numerous WLC's, some in a DMZ, others on the internal network, using this script: <!--SolarWinds Network Management Tools--> <!--Copyright 2005 SolarWinds.Net All rights reserved--> <Configuration-Management Device="Cisco WLC Updated" SystemOID=" 1.3.6.1.4.1.9.1.1069">…
  • It sounds like you or one of your co-managers may have unintentionally made a change to your View. You can create new Views or edit existing ones by going to Admin / Views / Manage Views and then selecting the View you want to edit. You should see the ability to edit column widths, and the resources in each column. Once…
  • Yes, it COULD get worse. Before that happens, run the Diagnostics Wizard on all of your instances and polling engines. While those services are running, open an online support case with SolarWinds for your problems. It sounds like overkill, but I suggest opening eight separate cases, one per specific instance. You'll…
  • No doubt closing that door would have triggered security and environmental alarms. Security--since the state of the door's sensor changed from open to closed. Environmental--since it was left open to control air flow and ensure temperatures don't exceed specification. Some governmental cost-cutter types probably determined…
  • * Open any Netflow Conversation in NTA * Look for the period at the top left. Here's one that says the default: "Last 1 Days" * Click the down arrow next to "Last 1 Days" and select either Relative Time Period, or Absolute Time Period * If you choose Absolute Time Period, then you can select dates and times to be covered…
  • I had similar problems with NPM regularly falsely reporting the same specific devices were unavailable/down. Or, they didn't complete their NCM jobs. The solution involved a combination of things, each associated with a different aspect of the false outage reports: * I theorized the SysAdmins' server backup schedule was…
  • Have you looked into Alerts & Activity > Message Center and filtered for information coming from those nodes? This might be the area to find the data you seek. Once there, enter the IP address or hostname of one of the nodes that reportedly has problems, select the appropriate check boxes and drop downs, and click Apply.…