rschroeder · NAM SME · ✭✭✭✭✭

How long do ports have to be inactive/without link before UDT says they are "unused"? I'm confused about the accuracy and validity of the used/unused ports report. I've discovered multiple unused ports in a switch, but UDT reports the switch as 100% PortsUsed. See this thread: How long does a port have to be down before…

You may be running a newer version of IOS on your VSS pair than I, but I've found the following: * My SVI (VLAN routing) interfaces require "ip flow ingress" on each * The 6509 VSS ports don't support egress commands for ip flow * I also have "mls netflow interface" set on my 6509 pairs, and I didn't see that in your…

Start out by looking at how an existing report is built, then modify it to meet your needs. For example, open Report Writer, open Daily Node Availability, and choose Node Availability - Last Month. When you click on that report, the Report Designer will open. Review the tabs and adjust/add/remove items to make it work for…

I'm no Linux expert, but servers generally are configured to send logs to a syslog server, not to have something pull the logs from Linux. I'd research how to point local Linux logs to a remote syslog server. Then point them at your NPM instance. Once they're showing up in NPM, start alerting on their info.

I received the Thwack Gaming Table 4/5/2017. It's bigger than I expected--and pretty heavy. The cardboard shipping box is in very tough condition from careless handling, but it appears (from examining materials through the cardboard rips & tears) that all is possibly in good shape. I'll have time to dig into it this…

Hmmm. Fedex says it was delivered today: What I received was a manila envelope with four Thwack / Solarwinds bumper stickers. Hmmmm. Disappointment. Maybe Monday the Gaming Table will arrive . . .? Here's an opportunity for Thwack & FedEx to shine, DanielleH​, and make my son's day!

It's probably years too late to help . . . See if this document I created helps: How to trim, remove, or truncate domain names discovered and displayed in NPM 11.5.2 and NCM 7.4 Swift Packets! Rick Schroeder

As it has been, so it shall be. Yes, I'm getting a fair number of calls from our Sales person. SW has always been a bit of a pestering solution when it's time to renew contracts, or anytime a salesperson seems to have additional incentive to focus on my company's account. Maybe they're commission based? Maybe they have to…

You might also view this video and get some good tips: SolarWinds Lab

One can only guess why support takes too long to answer: * Insufficient staffing? Getting better (or additional) Help Desk / Call Center Technicians probably would mean we'd have to pay more for the Support Contract. (Did you know there's an Advanced Support option? One where you call directly to a Level Two engineer and…

I'm lucky enough to handle both the network switches & routers AND the firewalls, so I have easy access to the firewall's multiple interfaces and can quickly view what's happening. Maybe you do, too? * Double check your servers are pointed at the right poller address. * Confirm your remote site's firewall has the right…

Watching. I see this, too, and not only on Nexus.

I had similar issues until I tweaked a few things in NCM: * I reduced the simultaneous downloads from the default to six. That seemed to work well in my environment, given some of the distances between my NCM solutions and the switches & routers. * I changed the type of download for several devices after conferring with…

If you access the NPM server via RDP and run Syslog Viewer on it locally, you could specify larger and larger ranges of addresses with a wild card in the Source IP Address area. Then use the Grouping option and group by IP address. You'll end up with a list that might fill your needs. If you try doing the same via the Web…

In this particular case, I recommend opening a telephone-based support ticket with Solarwinds. Although I like fixing problems myself, the nuclear option of deleting information in the SW Database is something I want SW Support to recommend or perform, since there may be a different and less impactful method of restoring…

You've made a thoughtful offer, and the easy answer is that anything which generates points can be helpful to the Thwack community. The more points available, the more helpful it is. Take a look at the point values of the options and see if any appeal to you. Participating in Beta Testing, User Experience sessions, and…

NPM will show you the Transmit and Receive traffic statistics if you configure it to do so. What you've written sounds like you may have already isolated the problem to a particular switch, and you'd like to find which port on that switch is showing a traffic pattern that may be associated with the outages. If this is…

kishore574​, you should be able to monitor Cisco UCS hardware with NPM. Some paths to take, ideas to investigate for you: * Configure the UCS chasses to support Read-only snmp-v3 strings. * Set access control list rules in the chasses to only allow snmp-v3 access from your Solarwinds polling engines * Disable all snmp-v1…

You may find the simplest, most straight-forward solution is to put the Hardware Health Overview window on your front page. It'll show any devices that stop responding to snmp as "Undefined", and will update automatically in real time. To get this into your home page, open Orion NPM. The top right corner of the page should…

You've stumped me. Were I in your position, and wanting to use this Orion solution, I'd move my schedule to the first or second or third. Granted, that's giving in, but sometimes you have to pick your battles. Ever train a dog? You have to decide what's just too much effort to accomplish, and what behavior you're willing…

Let's try a first step and see if you can get it to display the node ID. After we get that part complete I'll show you how to export it into Excel. I'm using the latest version of NPM/NCM as of September 2015. Let's see if we can get you to the view I'm using. 1. Go to Admin > Alerts & Reports and put a check in the box…

You'll probably find it helpful to plan out that kind of monitoring in advance and setting aside one or more SSID's to dedicate to the sites you wish monitored. Then discover those nodes automatically, or import them into NPM if you've forced them to have specific IP addresses. Knowing what you'll want to do with NPM in…

Given this request was placed in 2007, I'm not sure it's valid to respond to. If someone still has this issue with TFTP, then it's time to SCP or SFTP. Either of them are able to handle that file size. Both servers are available from SolarWinds' web site.

There's a perfect Report in NPM that will generate this information for you. It's called "Login information for each Device." Got to NPM > Reports > All Reports. Then type "User" in the upright right search field and hit enter. One of the reports listed will be called "Login information for each Device." Run it, then sort…

I'm missing some basic item here; when I copy & paste in the original SWQL, the resulting report pulls in all my nodes--switches, routers, servers, etc. and that's not right. With the Basic Selector I selected an option to only include my Windows servers when building the report, but that option goes away when selecting…

Did you open a Support Case with Solarwinds about this? Did you find the solution? If so, what was it?

A few ideas to look into: * When you remote into that device and issue the "show interface" command for that interface, do you see when the interface last flapped or went down or came up? * Does that information match what you expect in NPM? * Does the device report syslog events and traps to NPM? * If so, what does NPM's…

You should talk with SW SE's about NAM. I'm planning on going that way, since it's cheaper than the alternative. I'll end up with another poller (I already have four), and they'll throw in UDT, VNQM, HA, and IPAM (I already have NPM, NCM, NTA, and NTM). My support costs actually will decrease $1,000.00 per year once I have…

Try this: 1. From the NCM Management console interface on the NCM server, go to File-->Settings. 2. On the top left of the window that opens, select Node List (it's the top entry). 3. On the right side of this window is a pull-down menu. Click on the down-arrow in the window and choose a different criteria for displaying…

This thread is still useful, still valid for me. I use it to justify budget for my team's tools.