rschroeder · NAM SME · ✭✭✭✭✭

That information may be available, but you may need to identify what pollers are required for your particular version of UPS. Or, you may be able to increase the information available by upgrading the version of both the snmp card AND the UPS firmware. A MIB walk of the UPS from Orion will show all the information that's…

Will do. Actually, one of my co-workers, Joe P., will open that case.

2% of your outbound packets are lost. * Might there be speed/duplex errors, or congestion, on the uplink port(s) from this switch toward the Distribution or Core layers? * Similarly, does the destination (server?) have sufficient bandwidth and resources to process all the requests that are coming to it when you see the…

Thank you, and I offer my apologies for wasting cycles.

Like you, our ACI admins have resorted to other scripting solutions, leaving NCM out of the picture for its ACI limitations.

I just spent a couple of hours on the phone with SW UDT Support. Dave (from the Philippines) initially seemed very lightweight to me, but once we got into the meat of the matter, he definitely had the skills I needed to fix my misunderstandings about configuring UDT properly. He immediately recognized my five pollers were…

@"sug7" or @"mesverrum" , supposing a person was monitoring all ports on all switches. The SWQL provided above shows useful information, but is missing the name of the switches whose ports see LLDP neighbors. I'm imagining the SWQL query needs new columns or lines that add something like NodeName or NodeCaption or…

I haven't seen a method of doing that (at least, not that I remember), but I HAVE been able to use Report Writer to duplicate information displayed in the new Web Reporter. It means Remoting into the Main Instance of Solarwinds and starting up Report Writer there, and then learning another new tool. Yes, it's not using…

I simply created a new Resource (Custom HTML) widget and put it on my NPM's home page, right next to the Node Up/Down Status view. It's particularly useful since weather is the primary WAN outage cause at certain parts of the year. It constantly updates, it's animated so we can see the weather rolling in, and it shows in…

It's easy to modify an existing report, like the Top 10 I showed above, to reflect the top 5, top 8, top 572--whatever you want. Open the view with the report in it, then click Edit in the top right of the specific window's report you want to adjust. Then change it from 10 to whatever number you want, and click Submit.

I'm confused about the accuracy and validity of the used/unused ports report. I've discovered multiple unused ports in a switch, but UDT reports the switch as 100% PortsUsed. See this thread: How long does a port have to be down before UDT reports it as "available" or "unavailable"?

That sounds very familiar to me. After upgrading to NPM 12.2, and then adding NAM's VNQM, IPAM, UDT, and three new APE's our Orion database began having problems. Our DBA's would report the issues, would release lockers, note Index jobs that were hung, and manually get things going again for me in the mornings. Our…

I agree--the current release should fix the issues you're experiencing. First download the diagnostic files for all your pollers. While you're waiting, open up a ticket online with Tech Support. Once the ticket is open, upload/attach the diagnostic files. Once they're uploaded, call Tech Support's toll-free number and ask…

Definitely Super Geek Award material--especially for that time and age of technology. My hat's off to you!

When you discover and correct the problem, please post your solution. I think I'm not the only one interested in this.

You can set the config transfer protocol for individual devices here: If you wish to change that $(GlobalConfigTransferProtocol) setting, here's where you set it: I'd used SSH2 for everything until my chassis switches' configuration grew very large and started timing out and causing the job to report some failures. Then I…

Here's a path to adjust some of the Config Transfer settings. Once upon a time I determined through trial and error that I could safely set NCM's jobs to do up to six simultaneous downloads. Now that I've upgraded to NCM 7.7, I see the Simultaneous Downloads has gone to 25 sessions. I'm not sure if this accounts for the…

I understand your goal, and the challenge. I don't have an answer for it, but you can always hope someone else will read your discussion and offer advice. Or you can call Solarwinds Support for assistance. For me, I'd think more out of the box to deal with the cause of the problem, instead of trying to kluge Orion products…

Your best bet is to work with Solarwinds Technical Support by opening a ticket with them, but I've found in past upgrades an option to ignore the message/warning about the right version of .NET not detected on an APE during an upgrade. Perhaps it shows as a simple "Continue" button instead of an "Ignore Warning" button. I…

Will, how many folks do you have with read/write/change permission on your devices, compared to how many total employees and total network switches/routers you have that those users manage? I'm imagining your environment has to be pretty big, with lots of switches/routers and lots of people who have permission to make…

You asked how to handle down ports when monitoring all ports. First off, I don't worry about ports on an Access Switch (ASW) being down unless they go to a Distribution Switch (DSW) or a router. If they connect an ASW to a DSW, I alert on them using a filter built to alert on up/down changes for members of port-channels…

I'd tend to believe your ping response, which adds up total latency for all hops, should be trusted, as long it's being done from the same host that does NetPath and tracert.

A router or switch can send Netflow data to multiple polling engines without problems. But the device does need to be monitored by snmp, to the best of my knowledge. I was imagining what situation I'd be in where I couldn't manage a router via snmp, and yet needed NetFlow info from it to be displayed in NTA. I conjectured…

Those are all cool items. I got the charger last winter and am impressed with it. The blanket can't be beat!

Excellent! Now that you know you're connecting to the right PC, you've identified the problem: The tool you're using to remote to it is not doing a screen share between the user's desktop and you. It's doing a much more basic action of letting you log on to that computer--not share it with the user. Your tool should pop up…

Thank you. I do not see that option to download. Might it be ​NOT be present as you suggested because I do not have NCM separately installed/licensed? I have NAM instead. Or am I missing it in the Customer Portal? What specific path should I search within the portal to find that NCM SmartAdvisor download when I have NAM…

You're right--I didn't take this as an IPAM question. Sorry for offering suggestions that don't meet your need. Rick

Nuts. You're right. However, if banks & the PCI and Amazon can secure online accounts, couldn't Thwack? Naw, it would probably be cost-prohibitive. Nuts. Darned people.

You let YOUR WIFE see you Thwack point total? (shakes his head) You poor soul . . . ;^) Those are your points, my friend, to do with as you please. If it pleases you to let your wife shop with them, then they're points well spent!

I'm looking for a way for NCM to actually request, download, store, compare, and restore ISE configurations in ways similar to that used to manage Cisco switches & routers. I already have ISE automatically backing up it's configuration to a remote SCP server, but it's not the same as having NCM doing the work, performing…