robert777 · Solarwinds Engineer · ✭✭✭✭✭

Question answered: Oracle DB credentials go under SAM credentials, not All Settings Credentials. Settings >> All Settings >> Product Specific Settings - SAM Settings >> Global SAM Settings - Credentials Library SAM Credentials Library has just one kind of cred with label, username, password. Cheers.

Amazing... I'm a reasonably seasoned IT professional, but I can't seem to find the answer to the question: does this product run on-prem or in the Cloud? From my reading I get the impression that AppOptics is a cloud-native (read: cloud-only) application that does not / cannot run as an extension or module to an…

Greetings. Thanks for your reply. I appreciate all of the input from the community. Regarding your question, the issue for which we opened a ticket with solarwinds support involves shell script monitors (bash) on Linux servers, not powershell monitors (note that I have another thread open for a powershell script monitor…

The support agent now has asked for a complete diagnostic upload. In my environment we have to 'sanitize' anything sent to a vendor which basically means change all of the host names and IP addresses. I need to ask around my shop to see if we have a script or something to sanitize log/diagnostic output, or if I need to…

Thank you. All responses are very helpful. As a first step, my endpoint owner and I plan to import the chain of trust from the http endpoint server (openshift/prometheus - thanos endpoint) into our Solarwinds test system. This should enable the Solarwinds http script monitor to accept the CA from the http endpoint as…

Greetings. FYI I opened a ticket with Solarwinds support. After some dialog and clarification the support agent confirmed that the reported condition is in fact a bug in the program. The agent has escalated my ticket to Dev in an effort to get more details / bug report / estimated fix date for the issue. It appears that,…

Hi All. Let me chime in on this thread. My shop makes regular use of script monitors. We pull string and numeric data back into Solarwinds using the Message: and Statistic: constructs. This data gets (got) stored in the Orion.APM.DynamicEvidence table in the StringData field. We've created consoles for our user community…

Thank you! That's just the information needed. Yes, Thanos as part of a multiple-cluster Openshift deployment.

I believe further research plus discussion with team members has answered my question. Yes, it looks like a separate license for AppOptics. In my shop we'll look into an evaluation license for AppOptics in order to demonstrate its value to leadership. At the same time we can work on Powershell http script monitors to pull…

My mistake. Actual number is 32767. 32767 is the maximum value for a signed 16-bit integer. This looks like a placeholder for Warning threshold disabled. Cheers.

O.k. gentlepersons, I may have found something... SWQL Studio >> Orion.Volumes.Thresholds >> right click - 'generate select statement (with inherited properties). Two fields of note: a) Level1Value (which I assume means threshold), WarningEnabled (self-explanatory). For every row in which WarningEnabled shows 'false',…

Thank you! Actually we found a solution that does not require testing the "group member" object. As follows: * add the dependent servers to a new Solarwinds group * set the group rollup status to 'worst case', meaning that the poorest condition of any group member will be reflected in the group condition (i.e. if one group…

I found a custom SQL User Experience template contributed by community member Petr.Vilem which monitors individual SQL jobs: https://thwack.solarwinds.com/content-exchange/server-application-monitor/m/application-monitor-templates/1290 Beginning to review and test. This looks promising. It might fit the bill. Cheers.

Greetings all. With the help of my teammates at work and input from the Thwack community I believe we have developed a working solution. The problem can be solved using Alert Trigger Complex Conditions. The solution does not require SWQL coding (although for some modifying background SWQL is easier/faster). Business…

Thank you. I believe the phase 1 goals will be to send selected alerts from openshift/prometheus to Solarwinds. At the present time the company incident response effort is engineered around Solarwinds alerting. My current thoughts are that for alerting to work we need to add the openshift clusters/projects/nodes/pods…

After some research and brainshare with teammates I believe we have an answer: Manage alerts >> trigger condition >> click the box for 'Advanced options - enable complex conditions'. If I follow correctly this allows a secondary trigger condition with logic essentially separate from the main trigger condition. something…

BTW we do not want to load the Solarwinds agent on Linux servers. This will be agent-less polling. Cheers.

Thank you! Looking at my alert SWQL now. Just wondering, would I include my 'extra' server reference as a subquery, something like [existing query] AND (Select n.Caption, n.Status from Orion.Nodes n WHERE n.Caption LIKE 'server1' AND n.Status LIKE 'Up') [careful about parenthesis] If I follow correctly the subquery would…

Thank you! I reviewed the documentation for UDT and it looks like that module will meet our requirements. At the present time my company does not own UDT. Gotta put in a requisition..

Thank you! Replies from christopher.t.jones123 and donrobert5 both answer my question.

Here’s what our Monitoring Team has learned so far about Red Hat Openshift: * Openshift maintains its own monitoring and alerting ecosystem called Prometheus. * Prometheus includes a component called Alertmanager that handles alerting, including sending notifications to other monitoring/alerting systems. * Alertmanager…

Thank you! 

Thank you! I have verified the above as good answer.

Thank you! It seems like root cause for the slow response times falls outside of Solarwinds.

Thank you! These are great suggestions. I'm going to verify answer by vinay.by . For now I'm going to hand jam the system name as a label in reports. I know in the EOC tool it's fairly easy to identify site name in reports. I just got word that my current employer plans to purchase EOC in the near future. Cheers.

Thank you to everyone who responded to this question. The effort taking a brief pause pending completion of other tasks. I will be back to working on this issue 'soon'. Cheers.

The story becomes even more interesting...

I will find that out and post to this thread.. In my environment we have SNMPv3 setup scripts (Bash) that were created for Red Hat 7 ("RHEL7"). We're finding those scripts don't work natively with RHEL 8. The issue seems to be the 'view' setup in snmpd.conf (see screenshot above). It appears that under RHEL 8 the view…

Thanks for your reply. We're running Solarwinds 2022.4 Unfortunately I'm not a Linux admin in my environment. Wish I could see the snmpd.conf on the host side. Trying to assist our Linux admin(s) to find the right config. The adventure continues.

Solved it. Use the 'SubString' function. In the SWQL query: SubString(<field>,<start character>,<num of characters>) example SubString(MessageField, 1, 32) Thanks to community member 'Diner' who's post from several years ago pointed me to the solution:…