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As a troubleshooting step, have you included the ${Caption} variable in your alert messages? Does the caption show exactly as one of the trigger conditions listed? What happens when you change the conditions from "contains" to "is equal to"?

I attempted to create an SQL query for this through the Database Manager and it returned all the information pertaining to a specific node. However, when inserting it into an alert message, only the first volume/partition from the results was displayed. Even then, only the first column of the first result was returned. I…

aLTeReGo‌, thanks, I'm glad to hear that. We actually have it configured for HTTP on port 5985 but we're having trouble assigning AppInsight for IIS to a node. During the assignment, when I attempt to test the conection, I get the following error message: "Timeout occurred during long operation. Retry last operation again…

Another way is that NPM would generate an uniqe ID, that can be used as ticket id - or at least ticked identifyer - in the remedy system. Downside to the last suggestion is obviously that i´d then need to modify the remedy installation too.... - To allow creation of tickets with id different than the standard etc. Just…

* In your first message, the message is essentially saying that the "InterfaceName" column doesn't exist in the Nodes table, which is correct. * In your second message, try this: InterfaceName Like 'eth1%' AND Interfaces.Status = 2 Hope it works for you.

Technically speaking, Orion can already perform some of these actions. * so when the issue is resolved, the ticket could get automatically closed I'm not familiar with Service Desk but if it supports automatically closing tickets through e-mail, you can certainly have Orion send an e-mail as a reset action. * to unmanage…

This capability has been available since the introduction of Advanced Alerts, I believe. (Someone please correct me if I'm wrong here.) Stepping back a bit, I don't think it's possible to acknowledge basic alerts. Therefore, if you want to take advantage of this capability, you'll need to recreate your basic alerts as…

Had to open a support ticket a while back to find out how to get this done. What worked for me was * Delimiter was the vertical bar. On my keyboard, it's above the Enter key. * Second, instead of filtering on Interface Name, I had to use Interface Description * Instead of using keywords, I had to use regular expressions.…

In the spirit of community forums, would you mind sharing your solution?

I definitely prefer lchance's method but if you just want to use Orion's built-in capabilities, you could use the "E-mail a Web Page" action as well.

Martin, it almost sounds like the post is referencing Storage Manager. Obviously, the post should be moved to its appropriate forum.

It's my belief that this is hard-coded in the alert engine and so, is not possible at all. If anything, this sounds like it would be feature request for improving the alert engine.

I don't believe the standalone Reports application has this capability but then again, I've been proven wrong about my knowledge of this application before. Using nDepth, you can save a search and export the results. Is this a feasible option for you?

Yeah, I'm actually doing this to jump back and forth between a few connected sites right now instead of having to go back to the summary page and drill down to another site. There's a couple of tricks involved here.* Simply don't associate the map object with any network object. * Manually add the other map's link.…

Based on the two nodes you mentioned, how about: Caption Like '*fw01' assuming they all end the same. Otherwise, JB sounds like he was on the right track. Just define it further as follows: Caption Like '*fw*' and Caption Not Like '*fwan*'

Phil, As always, your detailed responses are appreciated. I remember coming across this group of KB articles and wondered what purpose it served. Obviously, I have a few questions about this implementation. * If I'm understanding this correctly, I can, as an option, designate a separate virtual appliance as storage for the…

Phil, Thanks much for your prompt and helpful response and the reference to the KB article. After looking over the article, I do have a few other questions: * I appears that the agent is required for event log collection on domain controllers. Is this accurate? I ask because I'm aware of other products that don't have this…

Ok, I'm relatively new to this SQL stuff so I figured I'd try my hand at this for fun. Replace the following two lines in the report Maxbps_In95, Maxbps_Out95, with these two lines round(Maxbps_In95/Maxbps_95*100,0) as In_Percent, round(Maxbps_Out95/Maxbps_95*100,0) as Out_Percent, Then on the Field Formatting tab, set…

But wouldn't disabling the account be too late once the file operation has started?

Sorry, I should have been more specfic. In the Advanced Alert Manger,under Trigger conditions you need to select "Custom SQL" for the Type of Property to monitor.The key in your SQL Query should be the "Events" table and the where clause has to validate with "EventType=19". select message from events where eventtype=19 and…

Sorry for interjecting here. I'm currently on NPM 10.1.3, which I thought was the latest release, and don't see the option for Events in the dropdown menu for Set up your Trigger Query. Which version of NPM has this option available?

Work around, but would be good feature if it can be built into the Application. Couldn't you simply clear the alert using the Advanced Alert Manager?

Unfortunately, I can't say that I'm seeing this problem on my end. As it indicates, it's a graph for this month with 15-minute intervals.

Isn't this what the "Universal Device Poller Status" resource is for or am I misinterpreting this?

Take a look at the following thread. It takes the idea of your outage reason and integrates it into the Nodes with Problems resources. Has anyone combined a ticket field with a node name and status field.....

The following custom SQL query should provide the description name of the threshold operator ${SQL:select case thresholdoperator when '4' then 'less than' when '3' then 'less than or equal to' when '2' then 'equal to' when '1' then 'greater than or equal to' when '0' then 'greater than' end from APM_Threshold where…

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You could also lower the "Node Warning Interval" from its (default?) setting of 120 seconds.

The SolarWinds NetFlow Service should be running. Check to see if the startup type is set to Automatic. If it is, see if the application event log sheds any light.

Yeah, I've used overlibmws to do something like this. In my case, I have the bandwidth utilization graph pop-up when I hover over an interface on the network summary.