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  • Have you tried simplifying the query to the point where the query provides a result (not necessarily the correct result)? Then build from there to see where problem pops up.
  • Yeah, that's it in a nutshell.
  • I understand. Hopefully, SolarWinds considers this as a request for an improvement of APM.
  • Ok, once that's done, is each web account configured so that the "Node Details View" is set to "By Device Type" and not "Node Details"?
  • This information can be retrieved using an SQL query which means you can build a report. However, I'm not seeing any way to create an alert trigger with this.
  • Yeah, when I was experiencing this problem, it seemed to only occur once every three months or so. Not often enough to bother troubleshooting especially since I was migrating from basic alerts. Glad it's working for you again.
  • Isn't it just a matter of creating a global user with system/domain administrator privileges?
  • After thinking about it a little more, I think it may be possible to do this with a VB script if you're willing to take the dive. Depending on your comfort level with VB, you could write a script that updates a file(s) that will track whether the trigger has fired. It's probably more trouble than it's worth but I figured…
  • See if the following works for you. Replace ${VolumePercentUsed} with the following: ${SQL:Select round((100* memoryused / totalmemory),0) from Nodes where NodeID='${NodeID}'} Please let me know if that works for you.
  • Ok, which resources are you adding to this new view? Or are you saying that any of the resources that you add don't show any nodes at all?
  • Can't you simply delete the nodes from the web console or System Manager? Did someone also add these nodes to maps as well?
  • I don't think there's a problem if the interface is "unknown" but the node is down. I think the idea is that we know the link is not at fault so obviously, we should be checking out the node whose icon should be flashing red at that point. What's the point of having both the network links AND the node icons flashing red? I…
  • One way to get to it is Control Panel -> Administrative Tools -> Performance. Once it's opened, there are three counters that are being monitored, one of which is "Avg. Disk Queue Length".
  • Wow, sounds like something is broken. I'm not sure if this is an option but would it be possible to remove and add this custom property again? Perhaps the schema wasn't updated properly? If that's not an option, you could also rerun the configuration wizard on the database to see if it could possibly repair any problems it…
  • No, I don't believe there's a method to trigger on a pre-existing condition. However, to address your question about the alert, I don't think you should set the reset condition to match the trigger condition. As you've noticed, your trigger actions won't fire. Just set the reset condition to anything else like interface…
  • The latter: alerts won't be triggered since they're essentially disabled with the alert engine off.
  • If your alert is as aLTeReGo posted, it should definitely work. I've defined an alert similar to this and it's been working fine for us. Just to double-check, you have both conditions created and the property to monitor (at the top) is set to "Node"?
  • The following software seems like it might work for your needs. Its original purpose in life seems to be to call you based on stock price alerts delivered by e-mail. Alert Phone
  • Thanks for your replys, I have configured the time of day tab. However the out of hours email alerts are not sent being sent at 6am. This is how I have configured an alert with time of day: The general time of day tab is set to 24/7. The specific email time of day is set to 6am to 9pm every day. Am I doing this…
  • If the trigger condition is met during sleepy time but stays active into the business day, why would the trigger action fire again after 6am? Are you thinking about using the escalation option to have the action fire every X minutes maybe? Don't confuse the Time of Day tab for the entire alert as opposed to the Time of Day…
  • Ok so you have one alert for reboots and down nodes or are they two separate alerts? You also said that you already have that statement added but is it in Alert Suppression or the Trigger Condition?
  • Well, it looks like the global color scheme is located in the globalStyles.css file. Couldn't you copy the elements that specify a font color from that CSS to your own custom CSS file? I'm trying to understand which elements are giving you trouble with a dark background.
  • As far as I know, there isn't a {HOST} variable available for APM monitors/templates. At this point, I believe you'll have to manually specify the site name for each host you're looking to monitor.
  • Off the top of my head, one way to accomplish this would be to copy the SQL query into an Advanced SQL report and adding DISTINCT to the select statement.
  • Nice, thanks Denny. Along the same lines, what's the possibility of increasing the size of the script body field. I know its purpose is not for someone to create new scripts in it. However, if we're importing templates, the small size of the field makes it hard to get an understanding of what the script is doing. Yeah, I…
  • I'm not sure if NPM will be able to produce all of the information that CiscoWork does, much less provide it in one report but let's give this a try. You said that you found a report that includes the hostname, location and switch? What switch is that? Also, what other information would you like to appear in this report?
  • No, that's the type of report you would select when you create a new report. Do you not see it in the list of report types when you click New in the toolbar?
  • Yeah, I just noticed this as well. I created a new summary view and added all of the Top 10 resources. The edit button is not available for any of these resources. The edit button is available for non-"Top XX Lists" resources that I add.
  • Not necessarily in its current form but is there no way to store a prior polled value in order to compare the current polled value to it? Couldn't the database schema be modified to support prior values? Granted, it would increase the size of the database so perhaps a compromise could be made. How about storing the prior…
  • Yeah, then you definitely want to add a condition that suppresses the alert if the node itself is down.