pratikmehta003

it could be connectivity issue to the device from the polling engine where u are seeing high response time. U can try checking from command prompt to verify the time it takes to reach the device...

any initial troubleshooting is done ?

there seems to be something wrong with DB server connection. its somehow not able to connect to DB server. Is Orion server having high CPU and Mem utilization?

cvachovecj​ We are looking for support of HPE Storeonce, 3PAR( i know this is listed under support but not having complete functionality) and Nimble Storage Would be great if these come in and give bigger insight into storage monitoring.

Check the license detail page, it would show something like this:

HI Abhishek, for your 1st point-> it would depend on whether u are creating HA using VIP or Virtual Hostname. For VIP, it would have to be directed to the source IP you use.. you can refer this post which will give you more idea about it. for 2nd point: m not sure if about this.. primary secondary u have to but for APE u…

Limitation could be the first thing to check. In terms of your option, it should be B.

please check on below once: if your DB services are running If there is very high consumption of CPU/Memory of SolarWinds box Verify if IIS application pool is working.

from screenshot its a Sonicwall devce.. i would suggest you to search the forum if this device type is supported completely... Else you will need to create Universal Device Poller and configure...

please move this thread under NPM section to get faster response. Can you confirm what devices are these?

aLTeReGo​ One question on sync between Primary and Secondary servers... We recently had patching of OS and what happened was that secondary took over, probably due to the HA service being in manual state for primary and after reboot the services were in 'not running state'... Everything was working from secondary... Now my…

aLTeReGo​ I have got into some issues w.r.t HA.. I had it running fine after intial test and both members were showing correct status in pool... Later, we had to remove the secondary member for the pool due to some request and what i did was just removed the member from the pool and deleted the pool--> this was done from…

I guess u need to re-look into your polling and threshold settings as mentioned by Dan as well. U can also check your 'node I don't see any reason for a new Polling engine here. For the timezone it will take based on where your polling engine is setup.

Hi aLTeReGo​ Is it possible to use a service account without admin rights for the HA configuration? Our customer is not willing to provide DNS admin creds at any cost... I read this one 1 doc where non admin acc can be used with some roles.. is this true?

HI aLTeReGo​ I just configured HA pool today for 1 customer. using virtual Hostname and Microsoft DNS option. But customer came back stating the ID used for DNS is getting locked out. So could this be anything from Solarwinds end?

aLTeReGo​ One final query... When we are activating the licenses manually for HA pool, in the hostname field, which one we need to enter? Will it be primary or secondary server?

aLTeReGo​ Another silly query i have, but setting up HA first time so wanted to ensure everything is correct.. I installed primary server and now for secondary do i need to download the installer from customer portal under HA? or i can go with evaluation version first-> download it and then apply all licenses later?

aLTeReGo​ Need your input on below points if possible: 1. Do we need to make any specific configuration at device end like SNMP, WMI, ICMP etc for Virtual Hostname? I have devices including SAN switches, ESX hosts/Vcenter, Windows ad Linux servers. 2. I also see below text in HA documentation about local admin. May i know…

Hi aLTeReGo​ Have some queries on the failover setup. 1. Once we download the installer for secondary server and complete the installation it will redirect to console of Primary server, correct? Will all the services on secondary server be in running state? 2. Then once we configure the HA pool by using VIP and finish it,…

Thanks a lot for sharing this.. makes it more easier to understand and implement. One query on the Virtual hostname part. What all communication on ports needs to be allowed towards/from it? The pre requisites for monitoring any device will have to be opened towards both Primary and Secondary right OR even towards the…

for the switches where u did not get the alert, did u get the trap for power supply failure?

Hi rein-christensen​ Do you have SAM module in place? Apart from this you can go through below link for pre requisite on the device end: Hardware Prerequisite Checklist issue in SAM - SolarWinds Worldwide, LLC. Help and Support

i think best option would be to create a view and keep all ur details there.

this got sorted out..it was a port issue...SSH port 22 was not open and it resolved our issue once network team did their part.

I do get a notification or an error u can say when i try manually add a node which is already existing. Not sure about the discovery though...

There is an option called 'Site login Text' in Settings->Web console See if this helps..i dont see any other place where we can set it. Even for informational messages that are displayed i m not able to find where it is coming from.