petrf

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  • Hi, it is a serial number of volume, see this WMI query - SELECT Caption, Label, SerialNumber FROM Win32_Volume. Petr
    in mount point / fixed disk labels Comment by petrf July 2013
  • I'm not sure if you can get this information via web console but you can use SQL script bellow which gives you ordered list of windows credentials and their nodes. It works for NPM 10.2. SELECT c.[Name] CredentialName ,cp.[Value] WindowsUserName ,n.[NodeID] ,n.[IP_Address] ,n.[Caption] FROM…
    in Trying to remove a windows credential from NPM Comment by petrf April 2012
  • Hi, what is your page refresh interval in Web Console Settings? It seems that it is too short and maps are not able to render in such a short time. Try to increase the interval if it helps.
    in Network Atlas Issue Comment by petrf October 2012
  • Hello, why do you need to export and import map? If you open map which is stored in the database on a different computer then custom graphics is synchronized automatically. Which version of NPM do you have?
    in Network Atlas not recognizing User graphics Comment by petrf April 2013
  • Have you installed also latest windows update? I can be caused by windows security update for more info see discussion -
    in vCenter server won't poll after upgrade Comment by petrf December 2012
  • Orion have SDK, for more information see http://thwack.solarwinds.com/thread/39001
    in NETWORK PERFORMANCE MONITOR has API ? Comment by petrf July 2012
  • It can be caused by internet proxy setting. See this thread http://thwack.solarwinds.com/thread/50154
    in Issue with adding VMware nodes Comment by petrf June 2012
  • Hi, can you post a screenshot to see the issue?
    in Virtualization Summary - Nodes listed by IP Comment by petrf August 2012
  • Hi, where do you execute these queries? SWQLv2 queries should run with SWISv3. Web site cannot be changed to run under SWISv2.
    in Execute SWQL Queries at Web Interface Comment by petrf April 2013
  • Try this scenario: - Assign the correct credentials - Click "Poll now" and wait like 10 minutes if vCenter status changes
    in Having trouble polling vCenter Comment by petrf December 2012
  • Hi, with NPM 10.3 we ship internal tool called PollerCheckerTool.exe. It is in Orion installation directory. 1. Run Poller Checker Tool, check all nodes (use "Invert" button), select PollerChecker/N.PollerChecker.SNMP.SnmpCredentialsChecker poller and hit detect now 2. If all results are green it means all credentials are…
    in Identifying Nodes With Incorrect SNMP Community Strings Comment by petrf June 2012
  • Do you see these ESX servers under vCenter on the page "VMware Settings"? If yes you should be able to use "Poll Through" button. If no run the "Network Sonar Discovery" for the vCenter and in the "Import results" step import just vCenter and the ESX and it should fix it.
    in Problems with Polling through Vcenter after ESX 5 Comment by petrf April 2012
  • Hello, We changed that resource to load its data asynchronously. What needs to be done is: 1. backup files mentioned bellow 2. open file AsyncResources.asmx, default location is in "c:\inetpub\SolarWinds\Orion\Services\" 3. locate string "node.HrefIPAddress" (without quotes) 4. add ", ObjectProperties =…
    in Customizing Node Details resource in NPM 10.4 Comment by petrf January 2013
  • Hi, you can customize map tooltips in web console, see our documentation - http://www.solarwinds.com/NetPerfMon/SolarWinds/wwhelp/wwhimpl/js/html/wwhelp.htm#href=OrionPHResourceNetworkMap.htm
    in Network Atlas - Default Label Properties Comment by petrf January 2013
  • NPM gets also CPU and memory statistics via VMware API. You need SNMP only if you want to monitor Volumes and Interfaces. The reason for unknown probably means that NPM couldn't connect to vCenter and vCenter couldn't be detected. VMware API is https based, try to connect to https://yourVCenterIPAddress/sdk from your Orion…
    in VCenter and SNMP Comment by petrf June 2012
  • NPM uses Virtualization module (VIM) to discover Vmware nodes. VIM gets data about virtualization infrastructure (ESX, clusters, VMs, ...) via Vmware API. More info you can find in admin guide in a chapter Virtualization - http://www.solarwinds.com/documentation/Orion/docs/OrionAdministratorGuide.pdf
    in NPM VM Discovery Comment by petrf May 2012
  • Hi, we have seen this issue with NPM 10.4. Please open a support ticket we can better troubleshoot.
    in Vcenter and NPM 4 issues Comment by petrf December 2012
  • It looks like a problem with certificates. Check vCenter certificate whether it is valid. To NPM be able to poll vCenter then you should be able to connect to https://ipAddressOfvCenter/sdk with Internet Explorer.
    in vCenter connection failing again Comment by petrf July 2013
  • Hello, please can you send us screenshots of the map from the Network Atlas and from the Web console and mark in them what details you are missing. It would help us better understand your problem. Which version of Orion do you have? Does the user who do not see the details have some account limitations? Regards Petr
    in Network Atlas map not showing node name Comment by petrf January 2012
  • Hello, Hyper-V monitoring is available since NPM 10.4. Set up instruction you can find in SAM admin guide - http://www.solarwinds.com/documentation/apm/docs/SAMAdminGuide.pdf in a chapter "Hyper-V Monitoring".
    in VM Network Traffic Comment by petrf July 2013
  • Hi, is it a fresh installation on a fresh server? Are you the only user of Orion?
    in Orion Web Console Slowness Comment by petrf October 2012
  • Which resources do you want to filter? Unfortunately filter can differ resource by resource.
    in Edit Resource - SWQL Syntax Comment by petrf May 2012
  • Orion web console uses javascript a lot especially with the new charts. IE7&8 has very slow javascript engine so the web console can be slow in these browsers.
    in Question about NPM and SAM in Chrome versus ie Comment by petrf April 2013
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