petr.krcmarik ✭✭✭✭✭

Hi, Yes there is. In file SolarWinds.SEUM.Agent.Service.exe located by default at C:\Program Files (x86)\SolarWinds\Orion\SEUM\Player there is value numWorkerProcesses="" . You can choose any value between 1 and 7. Then you have to restart WPM Playback service. Then you can use SolarWinds.SEUM.AgentDomainConfigurationTool…

Hi, There is also possibility to use domain accounts for playback. This could be more convenient, because you can reuse domain accounts on different playback location. Petr

You can install WPM on your Orion Core server and manage transactions from there (assign locations to them, reporting, scheduling etc). Transaction itself can be play from other machines (locations). By default only one location which can be used for transaction replaying is locations where Orion server is installed, but…

Hi, Have you tried to delete certificate before reinstalling? I searched existing customer cases and found only one issue, where the solution was unclear. I recommend you to create the support ticket for this issue. Petr

Hi, Recently I saw similar issue and it was caused by query to Alerts resource, which timeouts. So as temporally workaround we recommended to create view without this Alerts resource for user accounts and this solved customer issue. Can you try this ? Also when timeout occurs, you can save error locally and there will be…

Hi, Based on your description I know what is the issue, but I cannot tell what can be the root cause. Best way how to find out will be to obtain verbose logs from Player and also verbose logs from playback in WPM Recorder, so we can see what is difference between Recorder playback and Player playback. As to overloading is…

Wait. Something is coming. Unfortunately I can not reveal more.

Hi, From this logs we can only say, that transaction is failing but do not see reason why. Basically transaction runs under SEUM-User so first thing to check is that SEUM-User can successfully play transaction, fe by manually running IE under this user (runas) and see if all steps which you record can be done. Petr

Hi, does it work in Recorder ? Do you you proxy ? Petr

Hi, The most likely SEUM-User-x accounts do not have enough permission. Check AgentService.log files on the target player machine in (ProgramData/Solarwinds/Logs/SEUM) whether they contain following error: Error launching worker process. Error: logon error. System error: 0x569. if so, grant administrator permission to…

Hi, Well since this value is also present in recorder config file my guess is, that changing this value would not help, because from my understanding you are facing this issue in playback itself, but not in recorder. Best way will be to open support case for your issue and support will help you in collecting log files. If…

Hi, ok, it seems like some issue with proxy configuration per transaction. I can later add some debugging steps, but since they are quite complicated, I would first like to know if there is not some easier way to achieve your desired behavior. So few questions: 1. Let's say you have the location New York. Are all…

Seems like as a known bug with local storage in IE for me, however, this requires verbose logs from playback machine to be 100% sure. If you are willing to perform the experiment on some machine instruction will follow Unfortunately, bug description was moved from Microsoft pages and I am no longer able to find. In short,…

Hi TAINÃ Currently only supported browser is IE. What kind of issue do you have ? Petr

Hi, This is most likely caused by known issue, that WPM does not correctly trigger key press events in some frameworks. This issue has same symptoms as yours, text input is showing that text is there, but page behaves the way nothing was entered to the input. Can you try to re-record same transaction, but for text input…

Hi, Using Creating a Custom Property manual you should be able to create custom property and then using limitation builder Create limitations based on custom properties you can create limitation based on custom property. Petr

Hi, When X/Y is used are you sure that before x/y input field is focused ? Can you try to use image click functionality to get focus to username input field then enable X/Y and write text and the same procedure for password input field? Petr

Hi, No, purpose of WPM is to monitor webpages, not the web server itself. Petr

Hi, You can use UnmanagedEditor utility by default located at C:\Program Files (x86)\SolarWinds\Orion\UnmanageUtility where your Orion Server is installed. Usage is I think pretty straightforward, but let us know if you have any problem. Petr

Hi, this happens also in recorder or only in actual playback ? Which IE are you using ? Is your webpage publicly accessible ? Are you using any proxy to connect to your webpage ? Petr

Hi, As far as I know there are no limits of steps per transaction. What is your usecase/issue ? Petr

Hi, if site is only accessible in compatibility view, then I thin only option is to use player with IE8

Hi, I have it there, what alert are you creating ? Did you try different browser ?

Hi, what are you trying to achieve ?

Is there need for your transaction to use cookies ? In that case this KB can help you SolarWinds Knowledge Base :: You want to insert a persistent cookie into a transaction. WPM is using Seum-Users for playback, so there may be difference in behavior of IE (recorder) between account which you used for recording(possibly…

Hi, I think that you post this question to bad product forum, I do not see any way how this is connected to WPM. Petr

Hi, Upgrade to WPM 2.2.1 where this issue is fixed. Petr

Hi, This issue can be caused by many things. FE WPM cannot sometimes correctly delete all cache files or cookies or server can hold session information from previous playback when next playback occurs. One thing what you can try is to configure WPM to use fresh process per playback. By default WPM process is used for play…

Hi, If you want just a number of availability for some time period, you can use custom table resource. Configuration looks like this: You can select your preferred time period, result looks like this:

Hello rickbeare​ I know this topic is a bit old, but have you been able to resovle this issue ? Petr