pacetti

deutch6987, The "old maps not loaded issue should be addressed by our knowledge base article, "The Configuration Wizard says that database configuration has failed while importing old and sample maps.". Not being able to log in to a 'new' installation using Admin seems to indicate that you may have an existing…

sapmohan, You should find relevant procedures and examples to work through in the SolarWinds Orion NPM Administrator Guide, specifically chapter "Creating and Managing Alerts", section "Creating and Configuring Advanced Alerts", and following.

hehe7nic, Many of these states are explained in the SolarWinds Orion NPM Administrator Guide. A list of states listed from worst to "best" is also provided in the section, "Status Icons and Identifiers > Status Indicators" of the SolarWinds Orion NPM Administrator Guide. The main ones with which you might be concerned are…

gjwolf, To confirm, are you using the following to define your UnDP? * OID: 1.3.6.1.2.1.71.1.1.2.1.10 * Name: nhrpCacheState

NEKathy, Generally, we recommend advanced alerts because they are more flexible in terms of what they alert on and how they function, but some users have found basic alerts, though limited, to be easier to set up initially. Generally, you're better off to go with advanced alerts. HTH,

For more information about: * creating a backup of your database, see the relevant sections in the "Moving your Orion NPM Database" technical reference. * creating a backup of your web console configuration, see "Managing Orion Web Console Configurations" in the SolarWinds Orion Network Performance Monitor Administrator…

For anyone with this type of upgrade question, we've provided the Upgrade Instructions in your Customer Portal. You can download the Upgrade Instructions as follows: * Log in to your Customer Portal. * Click License Management on the left. * Click Upgrade Instructions under your Orion NPM license listing. * Extract the…

You may find some more information in the Administrator Guide: http://www.solarwinds.com/NetPerfMon/SolarWinds/default.htm#href=OrionAGPollingEngineStatus.htm

Posting a direct link: www.solarwinds.com/.../MovingYourOrionNPMDatabase.pdf

amrhossam, The "Status Icons and Identifiers" Appendix to the SolarWinds Orion NPM Administrator Guide should provide some insight into the various messages communicated by NPM icons and states.

GaryTaylor, Have you seen this note and referenced knowledge base article in the most recent NPM release notes? HTH,

DGoodale, The information in the "Configuring Orion NTA Settings - Configuring NetFlow Data Compression" section of the Getting Started chapter in the Orion NTA Administrator Guide (pdf) should be helpful.

al9395, If you look in the ZIP package, there should be an Administrator Guide, wherein you will find a section specifically on upgrading. NPM 9.5.1 was released a while ago, but, since you are only moving up from 9.0.1 and you haven't indicated that you've got additional polling engines or other modules, it should be a…

applesmash, If a simple restart of the service does not help, you might try reinstalling the Job Engine, as described in the following SolarWinds Knowledge Base articles: * Error occurs in the Orion Web Console: "Error: Could not connect to net.tcp://{Hostname}:17777/orion/npm/businesslayer." * Error "Could not connect to…

al9395, I don't think you need to do any conversion. The Universal Device Poller is intended to enable polling for specific OIDs. If you want to use UnDP to monitor your Storage Manager, create a UnDP for the relevant OID, as indicated in the chapter "Monitoring MIBs with Universal Device Pollers" of the SolarWinds Orion…

JonathanP, Have you installed the Toolkit Integration? For more information, see "Integrating SolarWinds Engineer's Toolset" in the SolarWinds NPM Administrator Guide. HTH,

jdgray, Unfortunately, you will not be able to include the OID value in the alert itself, but you can include the cartridge type on the Node Details view for the printer, as follows: * Confirm that you have created a poller for each OID, both toner level and cartridge type, and then confirm that they are both assigned to…

sonicbt9, The most straightforward, safe route to upgrade from your current versions is as follows: * NPM 9.5.1 -> NPM 10.0 * APM 3.1 -> APM 3.5 * NPM 10.0 -> NPM 10.1.2 * NTA 3.6 -> NTA 3.7 For more information:* See the Upgrade Instructions in your Customer Portal. (Log in with your SolarWinds ID and password, click…

David, What you have planned should work, including the license park, move, and restore in License Manager. Generally, if you are maintaining your DB on a separate server, the following procedure should work: * Use License Manager to park your existing NPM, APM, IPAM, and NCM licenses. For more information, see…

The Creating and Configuraing Advanced Alerts section of the SolarWinds Orion Administrator Guide should provide guidance. SolarWinds integrates with NotePager Pro for SMS messaging, as directed at http://www.notepage.net/solar-winds/orion.htm

The following Knowledge Base article provides a link to documentation that may be helpful: "How do I monitor VMware vSphere (ESX Server 4) clouds?"

rnas, In short, yes, this should work to upgrade your current installation. Additional polling engines upgrade in essentially the same way as your primary polling engine. HTH,

You should find a good bit of stuff, particularly in the New to Networking documents, here: http://thwack.com/support/

This can certainly be a confusing interface, but we are providing a more detailed description of its function in the next version of the Orion documentation. The following section is from the Orion Admin Guide, and I've provided some further explanation that, hopefully, clarifies the process. ---------- Filter Results…

herwig, You may find the following Knowledge Base articles helpful: * How can I troubleshoot my CBQoS issue(s)? * How do I configure my Cisco devices to take advantage of class-based quality of service (CBQoS) policies for managing my network traffic?

sambill, The following sections of the SolarWinds Orion NPM Administrator Guide should be helpful: * Creating and Configuring Advanced Alerts * Adding Alert Actions * Available Alert Actions

It sounds like you want to create a Custom Node Poller alert, and not a report. You should find the information you need to create a Custom Node Poller alert in "Creating and Configuring Advanced Alerts" in the Orion NPM Administrator Guide.

gamereck1, Have you checked out "Upgrading Orion Network Performance Monitor" in the SolarWinds NPM Administrator Guide? NPM 10.3.1 should upgrade directly to NPM 10.4.2 with no problem. If you have other SolarWinds products installed, see the knowledge base article "Compatibility of SolarWinds Orion Products for…

mcalpinj, You should be able to complete the following upgrade, in order: * APM 3.1 -> APM 3.5 * NPM 10.0 -> NPM 10.1 * APM 3.5 -> APM 3.6 This procedure is outlined in theSolarWinds Knowledge Base article "Upgrade paths for SolarWinds Orion product modules and standalone products"…

Have you reviewed the "Licensing Orion Network Performance Monitor" section in the Administrator Guide? Do you have a more specific question?