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contracer, You should be able to replace the logo, as indicated in the section "Managing the Orion Web Console > Customizing the Orion Web Console > Changing the Web Console Site Logo" in the SolarWinds Orion NPM Administrator Guide. If the procedure provided does not work, please post your results.

To be thorough, your customer should upgrade from 7.X -> 8.5.1 -> 9.0/9.1. As with any upgrade, we recommend you create a backup of your database before you start the upgrade. For more information, see the "Moving Your Orion NPM Database" technical reference. For further assistance specific to your customer's environment,…

wayneDigi, NPM uses ICMP (ping) to determine up/down status. While you can configure SNMP Retries on the Orion Polling Settings view (Click Settings in the top right of the web console, and then click Polling Settings in the Settings group), NPM does not count the number of ICMP retries for a missing object. Instead, if a…

I believe the resource you are seeking is the EnergyWise Policy Overview Calendar: This calendar resource is available on the Interface Details view for any monitored interface on an EnergyWise-enabled device. This resource merely reports the current EnergyWise configuration for the selected interface. You can make changes…

David, The following steps should get you to where you can edit the alert to either prevent it from firing altogether or suppress it for the condition you've indicated. * Open the Advanced Alert Manager (Start > All Programs > SolarWinds Orion > Alerting, Reporting, and mapping > Advanced Alert Manager). * Select the alert…

For future reference, the following is in the SolarWinds Orion Common Components Administrator Guide: Viewing Alerts from Mobile Devices Orion is capable of detecting when you are accessing the Orion Web Console from a mobile device. This mobile alerts view allows you to view and acknowledge existing active alerts. To view…

jogray, Andy McBride has written up the following technical overview of SNMPv3 with respect to requirements for SolarWinds products: "Implementing SNMPv3". HTH

purdue98, To answer your questions, 1) Do the Orion services need to be stopped on the primary poller before I install the software on my second polling engine? 2) Do the Orion services need to be stopped before I run the configuration wizard on my second polling engine? Yes. all polling engines and services should be…

Martin, To clarify, does Nodes.Location = ${Location} not work?

Are you running any additional modules? Are you looking to migrate your NPM installation from one physical server to another, or will you be upgrading the OS in place?

adeimel, The naming convention follows: Critical status iconName-critical.wmf I'll make sure the documentation is updated accordingly. Thanks,

Orion NTA licensing follows Orion NPM licensing. If you have an Orion NPM SLX, you will need Orion NTA SLX. For more information, see "Licensing Orion NetFlow Traffic Analyzer" in the SolarWinds Orion NetFlow Traffic Analyzer Administrator Guide.

Brian, You might find this post helpful.

You can use the Universal Device Poller with all available OIDs in the new Wing5 MIB. Just follow the instructions in the section "Monitoring MIBs with Universal Device Pollers" in the SolarWinds Orion NPM Administrator Guide. If your Wing5 devices show up as "Unknown" in the web console, reply with a request to the "Tell…

Kodiak, Support should be able to help you with this.

Generally, we recommend upgrading everything to 9.1 SP5, and then going directly to 10.0. There is no need to take the intermediate step of upgrading to 9.5.1. If you have installed the third RC, you do not need to install the GA version, as they are one and the same. NOTE: An installation with additional modules may…

mivy00, You should be able to configure a scheduled discovery on any designated subnets using the Network Sonar Discovery Wizard, and then ignore selected devices on the Import Preview in the Network Sonar Results Wizard. For more information about using the Network Sonar Discovery and Results Wizards, see the chapter,…

manjuap, This is possible, using the Syslog message forwarding action in the Syslog Viewer. For more information, see the section "Monitoring Syslog Messages : Using the Syslog Viewer : Forwarding Syslog Messages" in the SolarWinds Orion NPM Administrator Guide.

mpo, It sounds like you need to generate a Historical CPU and Memory Report using Report Writer. When you open Report Writer, as directed in "Creating Reports" (spec. the sections "Creating and Modifying Reports" and following) in the Orion NPM Administrator Guide, you will find a predefined CPU Load - Last Month report…

nickyn, I'm not sure I understand your question. Are you currently able to use an advanced alert to alert as you require? Generally, we recommend using advanced alerts over basic alerts as advanced alerts are more flexible. You should be able to replicate the conditions and actions of any basic alert as an advanced alert.…

Have you clicked Edit in the resource to designate your grouping levels? Select your custom property as a grouping level there.

Debbi, All Nodes - Tree (AJAX) is your fastest option. It uses AJAX scripting to display nodes essentially on demand.

DGoodale, 8080FF is the RGB hexadecimal representation of what might be considered a light blue. The H00 would indicate hexadecimal and the last six digits provide hex Red-Green-Blue (RRGGBB). You can play around with hex RGB at a site like http://www.colorpicker.com/.

ahthomas, To create a report showing historical data of all events triggered for certain alerts: * Click Start > All Programs > SolarWinds Orion > Alerting, Reporting, and Mapping > Report Writer. * In the left pane, under Events, click Triggered Alerts - Last 30 Days. * Configure conditions on Report Designer tabs to…

qbarry, You only need to send the trap to the polling engine that is actually polling the node in question. Check the Polling Details resource on the Node view for the node in question to see which of your polling engines is polling the viewed node. HTH,

Mystic, You may find some help in sections "Assigning Pollers to Nodes or Interfaces" and "Viewing Universal Device Poller Statistics" of the "Monitoring MIBs with Universal Device Pollers" chapter in the Orion NPM Administrator Guide.

I believe this is correct. NPM v9.5.1 installed a single job engine, and NPM v10.1.3 installed with two separate job engines. As log as these two installations are accessing separate databases, you should be OK.

Have you tried configuring a serial number custom property? For more information, see the section "Creating Custom Properties" in the SolarWinds Orion NPM Administrator Guide. HTH, Andrew

jacobsr7, Have you reviewed the SolarWinds technical reference, "Orion NPM Migration"? HTH,

You may find your answer in the following KB articles: http://knowledgebase.solarwinds.com/kb/questions/1194/ (volumes) http://knowledgebase.solarwinds.com/kb/questions/1195/ (CPU and memory utilization) http://knowledgebase.solarwinds.com/kb/questions/1196/ (interfaces)…