nks7892

Below is the Alert State Management Snapshot.

Try put conditions based on the Row ID, Row ID is unique for each table entries on UnDP.

We have uploaded the diagnostics on the case, please check. Environment is very unstable and breaking again and again. cobrien​

We are on SQL Application Version 2012 SP4. And while I was checking NPM 11.5.3 and NPM 12.0 System Requirement theere I could not find SQL Application 2012 SP4 version mentioned. Can I go with that even without it is mentioned, or I need to consider only mentioned SP4 of SQL Application. I wish to go directly with 2016…

Thankyou Dave, for all your help.

you can try alerting on Custom Poller Table instead of Custom Node Poller. using Table object you can specify the Individual Object that are being polled by a single poller.

Thanks, If the previous incident for the alert is not in a closing state (manually or by alert reset) and reopen is --None--, a new ticket will never get created and old one gets a note (the issue they are seeing). This problem can happen when someone changes closing states after closing some incidents under the old ones.…

Finally, issue has been resolved. Root cause was definitely High TCP connections that was consuming all the system resources over a period of time. Another buddy that was doing this is the Memory leak issue due to some application (That has be to be checked by Windows Expert that what app is eating memory of the system).…

We are already on NPM 12.1. Issue was there with 11.5.3 but we upgraded hoping that 12.1 will take care of such issues. but no luck, even after upgrading we are facing those issues. Only option we have is to unman age those nodes.

We are in process of upgrading the version from 2018.2 to 2018.4 however it is not clear yet whether upgrade will help us with this issue or not . Will update post upgrading the existing environment.

Hi We have a case opened, below is the case number and Diagnostics have been uploaded. 00282454

That part I know, I can change the labels. My question was related with how to identify which PRI is down and which is not. Values in the snapshot is not sufficient to tell me the status. Any idea about this? I am attaching the UDP also in case you want to take a look.

Sir, below are the checks. 1. Script is running as expected on mentioned machine through powershell. 2. Powershell is 64 bit. 3. Credentials are same and working for other Powershell script on same machine. 4. Installed the agent. 5. Entering the same credentials while running the test. 6. Script output is properly…

Hi , here is the options tab snap shot.

Thanks.

yes I checked that but did not help. At last I found Information Service Version3 related error logs, so i rebuilt the ISv3 and issue got resolved. Thanks for all your suggestions.

Hi Devrajs, We were able to fix this issue by modifying the logic at payload processing. If you are using out of the box integration then better ask Servicenow team to redefine payload configuration from scratch (take reference from solar winds by-default) as per your need instead of using by-default.

Hi, I just noticed that allowing above provided endpoints will let you only add azure cloud accounts but its not letting you collect other metrics. I think this is a mandatory information to be passed on. Please let us know what all endpoints needs to be whitelisted to properly monitor azure cloud account. @"jvb"…

Hi Dave I have checked the SP version. On Main Polling Engine it is 2008 R2 SP1 and APE's are on 2008 R2 only. SQL is also on 2008 R2 but MSSQL version is 2012 SP4.

Thanks, will go through this and will try to implement the same.

I had issues while upgrading from 12.2 to 12.3. But now it is completed but I had to reboot my polling engine server multiple times in order to complete the configuration wizard. I never seen this issues in of the previous upgrades but this time it took me 4 hours extra because of rerunning the configuration wizard. Also…

Hi Altegreo, Thanks for your help. However I checked our service now instance and found that we are using 6,7 to be as in closed state. And we are not seeing any issue with resolved state, sometimes only when the ticket is in closed state this issue is happening. And in Solarwinds Active Alert page we can see old incident…

so what is the correct method of writing multiple commands in the options. Can we write these commands in simple manner (comma separated method) like -(sh run,sh tech )etc..or there is some specific format to write these commands?

Hi, What permissions are required on shared path of NAS storage for the user that we configure in Storage profiler Maintenance and Collector Services? I tried to find this in solar winds document but nothing mentioned about this.

Do you mean that, We have to copy the information and then we have to rename the component name or application name. or we can also put that information in a custom property? Is that what you said?

Yes we did open a support case and as per the support engineer there are deadlocks happening within the database due to which discovery import could not be succeeded. We are working with the Database team and will let you know further.

@"jvb" Thanks for prompt response. Below is the case number for your reference. Case # - 00634980 I am happy to tell that issue has been resolved. It was related to few Azure endpoints URL that were required to be enabled from Orion Platform server. Since this information is nowhere mentioned in Solarwinds documents I had…

thanks Nanda On Wed, Jul 16, 2014 at 2:36 PM, rgnanda <

We are also facing issues intermittently with the Solarwinds DB, after a period of week or so we are seeing DB issues like locks happening very frequently due to long running queries also transaction logs are full even after scheduled purging of them by automated script.

aLTeReGo​ CourtesyIT​ KMSigma​