neomatrix1217 ✭✭✭✭✭

Please try the following. Please follow the recommended steps outlined below to address the issue. > Please edit the scheduled report in question. > Then, in the Edit page for the scheduled report, under the Properties tab, look for Advanced Settings and expand it. > Make sure that the "Select which user account…

Can you post a screen shot of the page?

This issue should be resolved by installing Core Hot Fix 4 have you installed that? Orion Platform 2018.2 Hotfix 4 - SolarWinds Worldwide, LLC. Help and Support

It does require a bounce of the Orion services I don't know of any fallout with the current setting.this was a bug that was identified and this was the workaround.

Here is a more in depth defrag you can run from SQL Studio DECLARE @CoreTable VARCHAR(255) DECLARE CoreCursor CURSOR FOR SELECT table_name FROM information_schema.tables WHERE table_type = 'base table' OPEN CoreCursor FETCH NEXT FROM CoreCursor INTO @CoreTable WHILE @@FETCH_STATUS = 0 BEGIN PRINT 'Reindexing Table: ' +…

What's your ticket #

Are you getting this on an additional polling engine sorry if I missed that?

Have you opened a support ticket? If not that would be my next step.

Have you tried the last portion of the KB that talks about 2012 and 2016 servers? Note: If you are using Windows 2012 or Windows 2016 on your Orion servers and the procedure above does not fix the issue, the next step would be the update Net Framework to version 4.7.2 3. Ensure all relevant rollups are installed for your…

Have you reviewed these articles? https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Report_Scheduler_Error_when_using_Save_t… NPM scheduled reports working for PDF but failing on Excel and CSV - SolarWinds Worldwide, LLC. Help and Support

What issues are still having?

Do workaround #2 that should solve the issue.

I would look into this in the database and see if there are duplicate view ID's * UPDATE dbo.Resources * SET ResourceTitle = N'Top XX VMs by Underallocated vCPUs' * WHERE ResourceTitle = N'Top XX VMs by Underallocated CPU' * AND (ResourceFile = '~/Orion/VIM/resources/VManSprawl/TopXXVMCpuUnderallocated.ascx' OR…

Yes, he can do that with Orion Log Viewer

Also, you can tell the customer that we have a nice new Log Manager that is going to be released soon and he won't need to use that application anymore. https://www.solarwinds.com/-/media/solarwinds/swdcv2/licensed-products/log-manager/resources/datasheets/lm-datasheet.ash… Log Manager for Orion Built on the Orion…

OK open a ticket with support this a known issue and reference the KB article below you will not be able to open it since it's internal but the rep can take it from there. https://support.solarwinds.com/Success_Center/Orion_Platform/Knowledgebase_Internal/SolarWinds_Cortex_Service_consumes_a…

Should be in your customer portal or in the download package of 11.5.3

No problem glad it helped.

This was fixed in Orion 2018.2 NPM 12.3 https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/NPM_Documentation/NPM_12-3_Release_Notes

Can you past the full SQL statement.

Do you have a support case open for this issue and if so can you share the ticket #?

Sorry I meant the overdue notifications

Client does not have permissions to send as this sender

prawij​ have you opened a case with support?

Can you send a screenshot of the following when you hit edit

You can specify the UNDP so that it only shows the data for that UNDP

Run the database maintenance and see if it reduces the size of the DB.

Sounds like a faulty switch can you get to the switch using ssh on putty? I would call Cisco and tell them about the issue.

Make a backup of that config file and change the UseNewLibrary to true

SolarWinds Alerting Engine [SQL Server (Solarwinds_Orion) SolarWindsAlertingServiceV2 [Same as above and Net.Tcp Port Sharing] SWCollectorDataProcessorSvc [Same two as above and Message Queuing)