neomatrix1217 ✭✭✭✭✭

Data from earlier versions of NTA cannot be migrated to NTA 4.4 and later. SolarWinds NTA Upgrade Guide

What error message are they getting? does is it work using the URL? Share Performance Analysis dashboards Any analysis project you save is accessible by other users. Click the load button at the top of the dashboard to search for saved projects. Use these projects as-is or as the basis of a new project. Projects that you…

OK sorry I thought you wanted to give non-admin users access to manage accounts in Orion.

I don't think that's possible if you give a user the ability to create accounts then he can edit accounts which means he can edit his own account to give himself access to manage/unmanage nodes even if you create an AD group you would need to give the group admin rights to get into settings and manage accounts.

Have you tried this report?

Hello Todd, Besides what David Smith stated below is the installation guide from our Success Center also just to point out you do not need a SQL server for the NTA FSDB installation. NTA production installation - SolarWinds Worldwide, LLC. Help and Support

Try this using wireshark to verify that port 2055 is coming into the orion server from that IP. Success Center

Can you provide the AdministrationService.log?

Have you opened up a support ticket for this issue?

Can you post a screen shot of the node details page of one of the routers that is working and the one that is not?

Do you have NCM?

You could create something like this.

This is currently an issue that we are tracking internallyNPM11246 here is the current workaround for this issue. *WORKAROUND:* Disable specific EventType: UPDATE EventTypes SET Record = 0 WHERE Name = 'Hardware Undefined'

Please open a support a ticket for this issue.

Take a look at this Success Center

1. On the SQL server, run the SQL Server Configuration Manager. 2. Select the SQL Server Network Configuration. 3. Select from the list the instance you want to configure to listen to on a specific port. 4. To change the port assignment, right-click on the TCP/IP protocol and select Properties. 5. Click on the IP Addresses…

https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Change_default_SQL_port

These are just informational messages what is your case #?

Please take a look at this KB article. Migration Guide - SolarWinds Worldwide, LLC. Help and Support

You could do charts using a custom object resource you would need to create multiple ones for each interface or you could create in perf stack and save the page. Specify what a Custom Object resource displays - SolarWinds Worldwide, LLC. Help and Support

That is not possible but you can purchase and additional web server and direct your users there instead of the main poller.

This one SolarWinds Lab #42: All About Alerts - YouTube

What type of information are you looking for ? SharePoint Server 2013

You can follow the steps in the article below and when running the test see if you get a value for the node not reporting a serial number. You can also do what Michael Kent suggested and do an SNMP walk using the OID in the KB article below. SolarWinds SNMP Walk: A new tool for collecting SNMP MIB walks - SolarWinds…

Did you ever solve this issue?

Dave you will need to download Log Analyzer you should be able to select from the Orion installer. Once installed you will have full functionality for 30 day's after that it will become Orion Log Viewer and you can continue to use it but some of the functionality will be gone see below.…

That's strange that SAM is not there here is another link to try. https://downloads.solarwinds.com/solarwinds/OfflineInstallers/RTM/SAM/Solarwinds-Orion-SAM-6.6-OfflineInstaller.exe

Here you go https://support.solarwinds.com/Success_Center/Server_Application_Monitor_(SAM)/SAM_6-6_Release_Notes

Have you checked your SMTP settings in the Orion web console make sure that you are able to receive an email from there then test one alert doing a simulation making sure the smtp server is correct.

You might want to look at this article it might help. Tips & Tricks: YOU HAVE LOST ACCESS TO SQL SERVER. NOW WHAT? – All things Data Related….