nathan.hejnicki · SolarWinds Engineer

Most if not all of what you asked would be either natively available or able to be scripted with SAM (process/service monitoring, performance counters, etc of Windows and Linux/Unix are all in SAM's wheelhouse), but since you had a lot of VMWare counters in your list you're also likely going to need Virtualization Manager,…

The first one is looking at your Domain Controllers' Security logs to see which users have logged in. The second one is how often UDT will poll the Domain Controllers to get new data about the users - stuff like their Manager, Phone number, location, etc. It doesn't pull all of that from AD every time it pulls logins,…

You can do this with a relatively simple PowerShell script using the IPAM API in the newer versions (not sure what the version cutoff is for minimum requirements off-hand). There's a PS Cmdlet for querying the first available IP in a subnet, so all you'd have to do is build a connection to your SW server and give it a…

Is the data for the PSU's available via Universal Device Pollers? If it is, you can set those pollers up and set them to only poll like once an hour or even less since the SN rarely if ever changes. Once you have the UnDP set up you can add it to a report or a Node Details view with relatively simple queries, provided the…

Really all it is used for is searching for other accounts to add to Orion's accounts. You really only need to be able to read the accounts in order to do this as far as I know.

In a sort of self-bump, I am wondering if someone more knowledgeable about how the NTM software works could answer this. If I were to turn on the layer two and three discovery for all devices, allow a discovery to fully run, and then turn it back off (and do this maybe once every month or two to keep up on changes) would…

You would use the VIP of the HA pool for the server you want the agent to register against. Nathan Hejnicki Loop1 Systems

An available alert action is to use the action labeled "Send a Page/SMS" which you can set up if you have a service called NotePage, I believe. Otherwise, you can just "email" the text message number at the carrier email. I don't know Sprint/AT&T/T-Moblie etc's setup, but Verizon customers can be sent a text by emailing to…

I do not personally run SQL 2014 SP2, but I have had experience with clients running all versions of SQL 2014 and have not encountered anything major that would tell me it was an inherent problem with SQL 2014 itself. Nathan Hejnicki Loop1 Systems

Try restarting the Information Service v3, and possibly the Orion Module Engine service. Failing that, schedule a downtime and run the configuration wizard. May use that time to upgrade a few versions forward as well Nathan Hejnicki Loop1 Systems

I helped a client install the Multitech rCell line of modems for their PageGate setup. Was a bit of a pain to get through the mire of the documentation between the hardware manufacturer and the carrier, but once we got them communicating it was a pretty straightforward process. Took about 3 hours start to finish.

Well, there's a couple ways I can think to do this without directly having access to a SW environment at this exact moment to play around: 1) You can exclude the nodes from the trigger conditions of the alerts if your environment is small enough to do it (something like caption is not *** or similar) 2) You can create a…

I'm willing to believe this refers to when you're creating an action on an alert, or adding certain resources, there is an "Insert Variable" button- for example one can include a node's caption in the subject of an email using a SWIS variable that would look like a ${N= M=} type variable, and rather than trying to remember…

I install and upgrade Orion for a living. Chances are following what is listed in the Product Upgrade Adviser that you mentioned looking up will work just fine. This is especially true because you appear to be running all the "N-1" versions of SW's products, which means you also have the new style of Scalability Engines…

If you are trying to migrate your entire SolarWinds environment, including DB and Polling engines, take a look at this Success Center article, which should answer most questions. Migrate SolarWinds products to a new server using the same IP and hostname - SolarWinds Worldwide, LLC. Help and Support If you need assistance…

It looks like this was requested as a feature for a while now, but I don't see it being implemented yet. Hopefully they do, because I could use it too. NPM: Custom Property Default Values

I recommend a standalone SQL server for any SW application, especially one that is (assumedly) large enough to warrant concerns over HA. To my knowledge, HA does only currently support two servers (mainly because there is not any easily-written automatic logic for determining which server in a pool to fail-over to if there…

Sorry to keep hammering on the custom property idea, but if you go to Manage Nodes, you can group by the value of a custom property so if you did have to change the info for all of the devices in one site, if you will, you can just group by Site Name/ID and then select the site in question, select all the nodes, and edit…

Is there a particular reason you can't use custom properties to accomplish this? Then you can group, sort, filter, alert, limit, or whatever else you'd like to do based on the value of that property. You'd just fill out a "site name" custom property and use the Node Tree to see them all (with 700 sites I'd also recommend a…

I threw that together on a lunch break. Let me get home this evening and play with our lab environment, I'm willing to bet I can get the polling rate percentage you are looking for, but I'll update you as I find out. Nathan Hejnicki Loop1 Systems

I spent a bit in the db just now and threw this together based on info that's in the Engines table. I've seen a similar resource that other folks have probably written better, when I have more time I will see if I can locate one of them. This won't give you a percent usage per se, I may be able to add that later, but it…

Give this a shot and see how far it gets you: SELECT a.Polling.Node.Caption ,a.Version ,a.Polling.Node.CustomProperties.Change_Window FROM Orion.AssetInventory.Software a WHERE a.Name = 'VMWare Tools' Let me know how it goes! Nathan Hejnicki Loop1 Systems

Start here: On the UDT Summary Page, go to Customize Page (at the top right, if you have View management rights). Click the plus sign on one of the columns in the resulting page and have a click around the available options. Add a couple to the view, see if any of them work for what you want. If so, great! If not, let me…

NTA 4.2.3, as well as the latest rev's of all SolarWinds products that started coming out today, requires 2012 or newer for the OS. This includes the FSDB server, per the NTA admin guide. Nathan Hejnicki Loop1 Systems

You would actually need to configure your IIS to respond to HTTPS requests as well as enable SSL in the Orion Database Manager. this article (while it is designed for NPM) should get you pointed in the right direction. Enable SSL or https for the Orion Web Console - SolarWinds Worldwide, LLC. Help and Support Nathan…

You should be able to do this using IPFix on the 5520 at least. I'd assume 4850s would also support it but you may run into differences. This document should be a good starting place. https://downloads.avaya.com/css/P8/documents/100123896 Let me know how it works out! Nathan Hejnicki Loop1 Systems

Do you have the layer 3 device(s) that does routing for these switches in UDT as well? I had this same issue with the same devices at my previous job that was resolved by adding the core switches to UDT and allowing them to poll.

You might be in the wrong forum for this particular question, but the community refers to the SNMP community string that is configured on the device whose bandwidth you are trying to monitor. By default most devices will use public/private for read and read/write, respectively, but almost every organization changes it (as…

At my former organization, we used NCM to do config backups of all of our Avaya switches. At my current organization, I travel the country and install, configure, customize and teach NPM, NCM, and everything else SolarWinds sells. ~Nathan Hejnicki Loop1 Systems

I personally have found the admin guide PDFs to be indispensable for a decent amount of issues in the past. However, most of the "good info" for SolarWinds comes from Thwack and the occasionally well-worded Google query. Unless you were more referring to a knowledge base for those who would use the app- in that case, as…