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Hi elien, Congratulations on passing the NPM SCP!! I am discussing with PSI about how we can better serve candidates. I'm going to share your tip about the extensions/apps with future candidates. Thank you! Nanette

Hi rsprim, Please see your DM for a message from me. Thanks! Nanette

Hi rpas, Can you DM me with the name and email address you used? Thanks, Nanette

Josh, David Smith is correct. As an SCP certification holder, our Support team can assume that you have completed all basic troubleshooting steps and reports. This saves you time by skipping the fundamentals and diving right in to your issue or faster escalation if needed. Thanks, Nanette

Hi jcm, Congratulations on passing the NPM SCP! PSI sends us a daily file of SCP test results and we assign badges, etc. after we have that information. Thanks! Nanette

February 22nd! We're working on adding it to the calendar soon.

Hi pheonixnyte, Email us at certification@solarwinds.com and we'll verify your SCP status. Thanks! Nanette

Hi topkick, You can find the exam prep guides in our success center! Thanks, Nanette

David is correct. You get 1 SCP exam and 1 retake of that exam if needed.

Hi Kanlayanee, Please check your inbox for details about your exam. Thanks! Nanette

Congratulations!! 

Hey Josh, How are you?! When a person becomes SCP certified we put their SCP status in our records. After that, as an SCP certification holder, our support team can assume that an SCP has completed all basic troubleshooting steps and reports. This saves time by skipping the fundamentals and diving right in to their issue…

Hi rpas, Email certification@solarwinds.com to request a retake voucher. Thanks, Nanette

David, Each exam expires after 3 years. Thanks! Nanette

Hi dhinagar_j, The price of an SCP exam does include one retake. Thanks! Nanette

Hi gerardolan64, Can you email us at certification@solarwinds.com and provide your voucher number so we can investigate the code? Thanks, Nanette

Hi Vinay By, MVPs receive one SCP voucher as part of their MVP status. Email certification@solarwinds.com to request a voucher. There are no prerequisites for the Architecture and Design exam, so you can definitely sit for that one if you want. Thanks! Nanette

Good catch, holper! I'll get that updated ASAP! Here's the Architecture and Design Exam Prep Guide in the meantime. Thanks, Nanette

Good catch, mesverrum! I'm working to get this updated ASAP. Thanks, Nanette

Hi Elien, Can you please email your name and contact information to certification@solarwinds.com? Thank you! Nanette

Hi neokevin, Check out our SAM Exam Prep Guide. Or attend on of our SCP Study Hours. Thanks! Nanette

Congratulations on earning your NPM certification! We automatically add your information in our system after you earn a certification. When you contact support as an SCP certification holder, our team can assume that you have completed all basic troubleshooting steps and reports. This saves you time by skipping the…

Hi rsprim, Thank you for your feedback! Sharing your experience helps us make the SCP program better. I will pass your feedback on to PSI and see if we can remedy the issue and provide better service in the future. Thanks again! Nanette

Hi David, We had our first study hour on April 27th. You can join us for the next one on May 11th. You should have received information about GNS3 after you passed an SCP exam. Please email certifications@solarwinds.com if you did not. Our advanced online training is in the works and we're excited to release the first…

Hi Robert! All these measures by the proctor are done to maintain the security of our exams. A clean desk means no chance of reading or taking notes. I know it may be awkward to be asked to not read aloud, especially for those of us who do it without realizing (myself included), but that is done to prevent testers from…

Hi Holper, the certifications are priced individually.

mesverrum​ Why does if feel like a can of worms?

Hi tking, We'll check on that and get back to you. Thanks! Nanette

Hi josbot57, “Additional product exam” means that a single subscription fee covers one product exam per year. If you elect to take an additional exam in any year, it is the cost of the subscription fee for each exam. So you can, for example, take the NPM exam the first year and the SAM exam the second year. You do not need…

Helpful information about NPM can be found in the Success Center: https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)