muhammad.osama · Presales Engineer · ✭✭✭✭✭

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  • It appears you are encountering a persistent parsing error where the ConfigurationWizard.exe fails to recognize the -cfg parameter, despite it being present in your command string. Given that you've already tried standard support steps (paths, encoding, removing other switches), the issue likely stems from a parameter…
  • 1. The "Email-to-SMS" Gateway (Easiest & Free) Most mobile carriers provide an email address that forwards to a phone as a text message. This is the most common workaround for DPA. In DPA, go to Alerts > Email Contact Manager. Add a new contact using your phone's SMS gateway address. Examples: Verizon: [number]@vtext.com…
  • Yes, it is possible, though SolarWinds DPA does not have a "one-click" patch alert. Because DPA is a performance tool and not a patch management system, it doesn't automatically know which KB articles Microsoft has released. To achieve this, you must use a Custom SQL Alert that compares the server's current version against…
  • Here are the recommended approaches, ranked from safest to most advanced: 1. The Native Bulk Edit Method (Supported) SolarWinds actually has a bulk-reassignment feature hidden within the Manage Nodes page. This is the only "supported" method that ensures all associated polling jobs are updated correctly in the background.…
  • One way to do it is via the Powershell cmdlets "Export-CliXML" and "Import-CliXML." Assuming the script is running from the poller, log in as the userid running the script, then use Get-Credentials/Export-CliXML to create the file. Once it is created, you can use Import-CliXML in the script to read the credentials. The…
  • this is expected, as the OID is associated with the compaq MIB. You could fiddle in the database but this won’t be anywhere near of a supported scenario. Also you could ask HP to come up with their own HP branded MIB and retire the Compaq MIB.
  • 1. Under what conditions can tcpListenerProcess return non-monotonic OIDs? In net-snmp, the tcpListenerTable (.1.3.6.1.2.1.6.20) is populated by scanning the kernel's current socket list. Dynamic Re-sorting: If a TCP listener is closed and a new one is opened between PDU requests during a bulkwalk, the index order changes.…
  • 1. Under what conditions can tcpListenerProcess return non-monotonic OIDs? In net-snmp, the tcpListenerTable (.1.3.6.1.2.1.6.20) is populated by scanning the kernel's current socket list. Dynamic Re-sorting: If a TCP listener is closed and a new one is opened between PDU requests during a bulkwalk, the index order changes.…
  • Nice quick update, excited to see how SW1 and AI features keep improving.
  • When monitoring AWS instances from an on-premise Polling Engine, you are dealing with two distinct communication paths. If one is open but the other is blocked, you get the "partial data" or "empty widget" syndrome you're describing. 1. The Two Communication Paths To fix this, your AWS team needs to ensure Security Groups…
  • This is a very specific challenge in the SolarWinds API, mainly because the "Operational Context" (the relationship between a hardware sensor and a specific interface) isn't always documented in the SDK. The DisableSensors verb in Orion.HardwareHealth.HardwareItem actually expects a list of URIs as its primary argument.…
  • While I can't attach a physical .json file here, I can give you the exact sequence to bulk-import the default "Windows / AD" rule packs that SolarWinds provides. In the newer versions of SEM (2022+), you can actually import multiple rules from a single JSON file if you know where to grab them from the community or the…
  • This is a classic "advanced automation" request in SolarWinds Service Desk (SWSD). Because the native Workflow engine is primarily built for sequential tasks and basic field updates, performing a cross-record lookup and relationship linking requires a more strategic approach. You are correct that this isn't a "one-click"…
  • 1. SW1 (SolarWinds AI Agent) – The Automated Evidence Layer Your model focuses on turning raw signal into "operational stories." SW1 is essentially a native implementation of this: Contextual Evidence: With support for virtual entities and application templates, SW1 can now correlate the "Application Health" questions you…
  • To give you a single query that handles both Nodes and Interfaces with their specific details, we use a LEFT JOIN on the specific object tables. The SWQL Query You can run this in the SWQL Studio or directly in a Custom Query widget on your dashboard. SQL SELECT AC.Name AS [Alert Name], AC.AlertMessage, CASE WHEN…
  • For SolarWinds Service Desk (SWSD), the short answer is: No, there is no native "Mandatory" toggle for the Related Assets section like there is for a standard custom field. However, you can achieve your goal of ensuring assets are linked to tickets by using a combination of Forms, Custom Fields, and Automation. Here is how…
  • While it might seem "broken" that an admin gets a 401 Unauthorized error, there is actually a structural reason for it within SolarWinds (specifically if you are using the Service Desk or ESM/HCO modules). Why the 401 Error is Happening In SolarWinds, Configuration Items (CIs) are part of the CMDB (Configuration Management…
  • To help you move from raw telemetry to operational security and compliance, here is an overview of how SolarWinds integrates cybersecurity tools and manages compliance across SEM and SCM. 1. Cybersecurity Tools Integrated in SolarWinds SolarWinds has evolved into the SolarWinds Observability platform (HCO), which now…
  • In SolarWinds HCO and similar platforms, "Me" is a dynamic macro used to filter by the current logged-in user ID. While essential for individual assignments, it makes no sense in a Group context because "Me" is not a defined user group. Why this is happening This usually occurs because the "Quick Filter" component is using…
  • To capture UPDATE and DELETE actions, you need to extend your Oracle Audit policy beyond the basic schema changes (DDL) to include Data Manipulation Language (DML) actions. Since you already have the Oracle Auditor - Syslog connector working for CREATE, ALTER, and DROP, your communication path (Oracle $\to$ OS Syslog $\to$…
  • The "Polling Hygiene" Factor Your point on polling hygiene is critical. In large SolarWinds environments, "Stale Signal" is the enemy of truth. A native "Evidence Dashboard" should explicitly flag: Nodes that haven't responded in $X$ polling cycles. Interfaces reporting 0 bps for extended periods (possible "ghost"…
  • What I Suspect Internally Most likely one of these: Hardware Health polling queues not initializing on APEs Feature Service registration failure Broken post-upgrade poller subscriptions gRPC feature synchronization issue Job Engine serialization issue for HardwareHealth entities The “stale copied values” symptom is the…
  • This scenario will definitely expose environments that rely on broad “Node Status is Critical” type alerts, which unfortunately some deployments still use. 😕 It highlights the importance of maintaining proper polling health visibility and alert hygiene across the SolarWinds platform — not only for nodes, but also for…
  • Hahaha, ok thanks terry for the support and guide.
  • Dear Terry, Updated the version to 2025.2.1 the same as SEM but still that option didn't visible of accept self signed certificates, kindly recommend more options 
  • Updated version for the SolarWinds Observability Self hosted 2025.2.1 is available I'm updating to that lets see what happens after that when I update that, but thank you for the correction.
  • Attached above are the versions of SolarWinds and SEM currently running on my environment
  • Now i have given it a static IP of 192.168.2.93, but still test is failed
  • yes, i can connect to the SEM console from the browser even in the browser of the server where my SolarWinds Observability is being deployed, but in the Security Event manager settings when i try to connect the for log forwarding test connection is failed. Note i have not assigned a static IP to my SEM VM its running on…