morgolis

Do you happen to have a Rule that could possibly be discarding the message?

Have you checked to see if the Syslog service is running?

Oops, sorry. Raw Status is how it's stored in the database. Numeric Status is what you want.

On both reset and trigger, change the 'Status' field to 'Raw Status'. Also, since you're keeping historical data go back to the UnDP console and find where JuniperIVEVPNUsers is assigned to a node and then look at the polling history on the applied node. Also, I can't remember what the options are for 'Value' if any but…

What's your alert look like? Screenshot the trigger and reset condition tabs please.

I've written a custom sql report in the past for total application down time in minutes for yesterday and last week, it's not easy as you have to cast the dateadd values in to different formats. It was rather painful to be honest. Sorry I can't share it here as it's not my intelectual property now.

You can create a UnDP to pull the serial number using this OID-1.3.6.1.4.1.9.5.1.2.19 Then you'll have to write an Advanced SQL report to join the columns in each of the tables together to make your report.

Thanks! works swimmingly now.

The only time you should need to refresh the Atlas is if you've added something new to NPM or APM since you fired up the Atlas. It sync's the first time you open the application and everything is allocated on the left side. Where is the problem with scale?

I did a quick search and I found this KB article that might be helpful: http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1269 Check that out and see if it pertains to you.

UnDP = Universal Device Poller NCM grabs this by default if I recall correctly so you might want to try to use the report writer built in to NCM. If you don't have NCM, you'll have to create a UnDP and grab the Chassis serial and store it in NPM. Then use the Report Writer to create the report you seek. Hope this helps.

I would try what ecornwell suggested, but only with one device and see what the differences are. If nothing else changed, EG: Database is same machine and location, etc. Give that a shot and if it starts working, I would dive in to the DB and see what the differences are.

The closest I can think to get this information in to a details page would be using the Advanced SQL function in the Orion Report Writer to query the database to get the results you're looking for. Anyone else?

Last thing I can think of is that the DNS isn't working properly when it tries to resolve the hostname of 'our-solarwinds-box'. Try to ping the DNS name 'our-solarwinds-box' from both machines, if one fails then you know the issue. You may need to add an entry to the windows hosts file in…

Open your UnDP tool on the server console find the poller you're talking about and edit it. Expand the additional area (I'm doing this from memory btw), it's in the middle of the poller settings page. If the type of SNMP poll is set to "table" rather than GET or GET NEXT then you're pulling a table value. If this is alien,…

Indeed we do. You will need to contact Ashley Carden to discuss what types of services you require. You can reach her by either calling 469-323-3984 or by email: acarden@sigmasolinc.com I don't believe there is a APC template created, you will need to create a template with command sets making sure you have the correct…

Are you able to add one of the nodes from another polling engine in to IPSLA? Go to IPSLA Settings, manage IPSLA nodes, then manually add a node. If it gets added in, then I suspect that it's working fine. If the IPSLA bits weren't properly installed, it wouldn't add a node from another polling engine in to IPSLA.

As scripting is out of the question I can think of one possibility; write an alert for when APM see's the process start running but only have it update the NPM event log and reset when the process goes away. Then you can write a custom SQL report based on the NPM event log time stamp delta's.

At this point I would suggest opening a ticket with solarwinds support. You can try to restart all the Solarwinds services using the Orion Service Manager see if you get a new error. Check the Windows Event Viewer and look at the Solarwinds event log to see if there are any errors after restarting the service. Did you make…

Not sure how you would parse all that out, it just grabs what is stored in the database table and puts it in to the message body.

For SNMP Traps, you need to create the alert using the trap viewer utility on the server. You also configure the email actions from within that utility.

Larry, Specifically what SNMP fields are you looking to grab?

Jfrazier: I'm curious how to gathered which server was primary and which was secondary and how did you link in which SQL instances were running on each node? I'm working on a cluster setup right now where each SQL instance has it's own vIP but can run on any server in the cluster. I'm looking at doing some Powershell magic…

Got it figured out today. Scripts working nicely. Had to make sure IIS allowed Windows Authentication and the user account had Exchange Operations Manager permissions. Only weird issue at the moment is that it doesn't appear to be parsing the return value (Exit 1) where it throws a Get Results Error but still shows the…

Your NPM and NTA license count must match. If you have a NPM SLX license, you must purchase the NTA SLX license.

So what is the Syntax for DayDiff? something like: where timestamp <= daydiff(-7) and timestamp >= daydiff(0) ? Also I want to be specific when I say that I'm doing this in a Custom SWQL Query resource, not in Report Writer.

Borgan is correct in this requires a custom property. Open the Orion Custom Property editor on the main NPM installation, you'll find it under the 'Grouping and Access Control' group within the SolarWinds Orion program group. Click on the 'Nodes' icon at the top menu bar, then click 'Add'. I would suggest creating a custom…

My experience has been that it will refresh the entire Atlas application with the database no matter what is highlighted.

If anyone has been battling a blank screen after configuring their DB connection objects, make sure you don't have any special characters in the username / password. I used a underscore in a username and that seemed to cause issues with this script.

Are you polling it using the UnDP in NPM or are you trying to create a report using NCM? I know you can do this using the NPM Report Writer if you use a UnDP to grab it. Otherwise you could try to write a custom SQL statement and use the Advanced SQL report in the writer.