michalB

Comments

  • Yes, this is possible. Right click the link in Network Atlas and select Properties from the menu. In the Status tab, cancel the assignments of network objects (if there are any). Then find the map you want to use as the nested map in the left pane and drag it over to the top bar that says "To add an assignment, drag an…
  • Eike, I am afraid this is currently not supported but it is definitely something we are considering for a future release.
  • IP SLA Manager requires NPM to be installed. However, the licensed nodes count is special for each module, so you do not have to use IP SLA SL250 with NPM SL250.
  • Network Atlas does not contain vendor icons that could be added on maps. However, you can still add them as custom graphics (see ). But I am afraid there is currently no way to use them as a default.
  • There is no limit to the number of interfaces. Some 3750's have issues with SNMPv2. They are responding very slowly to SNMPv2 queries. Try to force SNMPv1 by disabling the "Use GetBulk" option in Switch Port Mapper settings. It will take long, but it may actually show the results. Also, making sure the IOS on the device is…
  • Could you please contact your sales representative? He will collect diagnostics and escalate this to our engineering team.
  • Firefox 3.0 and newer is officially supported (see Admin guide, page 10, http://www.solarwinds.com/support/Orion/docs/OrionAdministratorGuide.pdf). You should be able to do everything with this browser. If not, please open a support ticket.
  • From the log it appears like the connection got broken when reading the port table. However, you may want to try couple things before calling our support: 1) force usage of SNMPv1 (Go to Settings - Port Map Settings - uncheck "Use GetBulk" for both L2 and L3 device). 2) try the old Switch Port Mapper (installed into…
  • The best way to import nodes from Orion is to use the database connection string. Locate file SWNetPerfMon.db in Orion installation folder (c:\Program Files (x86)\SolarWinds\Orion\), open it in notepad, and there should be a connection string around line 4 looking like this: Connection=Provider=SQLOLEDB.1;User…
  • You may need to delete this directly from the database: * Stop the Orion services * Log on to the Solarwinds DB * Delete the rules from the table UDT_Rule delete from UDT_Rule where Name = 'Rule Name' For example: delete from UDT_Rule where Name = 'Whitelist' 4. Restart the Orion services 5. Open the Web console and try…
  • The SFTP Server is a standalone tool, you do not need to install anything else. Just download it from our website, run the installer, and configure the settings.
  • The classic SNMP Sweep has been deprecated and replaced with the SNMP Sweep gadget from Workspace Studio. For the convenience, we have added an executable that replaced the classic SNMP Sweep and launches the detached gadget instead. The deprecated SNMP Sweep is still being installed with Toolset, but it is not in the…
  • trial version is not limited by anything, so it is definitely not a feature Can you tell me what IOS did you use in GNS3? Perhaps I could reproduce it locally and tell you more...
  • This is because the counter is 32bit. Therefore it cannot hold number higher than 2^32, which is 4GB.
  • You may go as deep as you want, but the performance may be lower. 4-5 layers sounds reasonable.
  • There is a standalone resource called List of Objects on Network Map, but you cannot navigate to it through map. You might create a new view with such resource and overwrite the hyperlink on the map's node to navigate to the newly created view.
  • Hello, thank you for pointing this out. We have submitted an internal ticket about the "Make Global Default" button. As for the "Last Status Change", the classic tool shows Last Reboot Time as the Last Status Change value for the ports that do not have any activity. With the new Switch Port Mapper, there are columns named…
  • Yes. UDT has a standalone installer and you can even use the express installation to install the local SQL Server Express Edition. However, I would recommend a standard SQL Server that is on a different box to improve the performance. You should be able to download UDT from the customer portal.
  • Do not use the Paste Special function, use the simple Paste (Ctrl+V) instead.
  • I tried to reproduce what you said but I always see 100% scale on the nested map (MapView.aspx page). Is the MapView.aspx the page where you see the incorrect scale?
  • Did you check the maximum worker processes set in IIS?
  • Hi, the behavior you described does not seem right. The map is gray only when all objects on it are in unknown state, or when it is empty. If this is not your situation, I suggest contacting our support.
  • You should deactivate the license using License Manager. Once deactivated, you will find your new activation key on your Customer Portal. Make sure you are connected to the Internet while deactivating the license.
  • Mark, whitelist needs to be edited manually, so you'd have to remove the MAC addresses from your filters. As for the endpoints, you would have to remove them directly from the database and then restart the services.
  • The possibility to group nodes by custom properties is in the IP SLA node management and means that you are able to display the nodes in groups based on values of a custom property on each node. As for what you specify in the second paragraph, this is currently not possible and you will have to create a single IP SLA…
  • I am afraid this is currently not possible.
  • Hi, details are in admin guide, but for the user monitoring part, you need access from UDT server to domain controller's Event log and WMI service, although Event log access might be sufficient. This has to be enabled for the admin account. I recommend reading the UDT admin guide…
  • LED icons change to yellow or red only when they are down. There is also a thing called "child status" that is represented by a little square in the right-bottom corner of the LED. This status shows the worst status of all nodes' interfaces (for instance). This behavior is slightly modified in maps. The child status also…
  • Check the advanced options in the port discovery. Does any of them help?
  • This is known issue that is tracked in our system. There is a work-around for this, though it is a bit complicated: 1. add an empty node (right click on a map - add object) 2. add a label to the node (right click on the node - add label) 3. change the label's background to a non-transparent (right click on the label -…