mharvey ✭✭✭✭✭

You should be able to create a standard report on the web under report management, grabbing the specific server, setting the custom time frame you want, filtering the business hours and summarizing by hour. 

In the Web Reports you have the option of using Custom SQL rather than SWQL so you can use the query as is, rather than changing the query to SWQL. For last month, you can use this in your where clause: <span class="pln" style="background:transparent;"> DATEPART</span><span class="pun"…

According to the product blog Windows 2012, SQL 2012, SQL 2014 and SolarWinds products then yes. NPM 11 can run on 2014. Just look at the blog for any other modules you may own.

If it's not listing as a resource, then net-snmp is not seeing it as an option to relay back to your SolarWinds server. Your other option would be to use a Perl script to get this information, then create a Linux script monitor to report back the results of the script. You might have to use something like: zpool list -o…

Ruban, Is the server being managed for status? Do you have a node down alert that is configured and enabled? This can be found by looking in the Advanced Alert Manager on the server (Start > All Programs > SolarWinds Orion > Alerting, Reporting, Mapping). Regards, Matthew Harvey Loop1 Systems http://www.loop1systems.com

Hotfix release notes are in the .zip files that contain the fix. Usually a hotfix is not cumulative as they are file replacements and not executable files. Regards, Matthew Harvey Loop1 Systems http://www.loop1systems.com

Report Writer hasn't been completely removed, so you can still use that as an option. From the web, you'd need to use a Custom Table report, and use Custom SQL in order to generate a report filtered by business hours. It would look something like: Select Nodes.Caption as Node, ResponseTime.Availability as Availability From…

I'd imagine the color of the icon is tied to the status of whether or not the poller is returning results, or is enabled or not, rather than tied to specific thresholds. If it is, you may want to check the website settings or thresholds to see what you can setup there. Otherwise, this would almost seem to be a feature…

I'd recommend using a WMI Windows service monitor. This will get you the same information, but you can use the Service Name from the Windows Service Monitor rather than the process. So for RPC you would monitor the RpcSs service. This way you aren't having to chase down the appended process and PID. Just go to services, go…

All you need to do is ensure that the SQL ports 1433 and 1434, and the SWIS ports 17778 adn 17777 are open between the polling engine in the PQR data center and the SQL and Polling Engine in XYZ respectively. As long as the communication is allowed, just install the poller on the server in the PQR data center and configure…

There's no way to have NPM not show a red icon for less critical ports. There will be a flashing child icon for any port that is not operationally up. Regards, Matthew Harvey Loop1 Systems

What did you install? Did you install SAM, NPM, or the Database Performance Analyzer for SQL (formerly Confio Ignite)? If you did not install and setup either SAM (Server and Application Monitor) or the Database Performance Analyzer for SQL, then you won't get SQL isntance monitoring. If you did, then you'd need to have…

I'd imagine with the tools only using the most recent mibs.cfg you'd be safe in deleting the older ones. You can always back them up to another drive/location if you think you'll need them, but I doubt you will.

No, the trigger conditions are not case sensitive since the database is installed in a case insensitive setup.

Not really, using the custom property editor you can edit en mass, or do a quick update from the database end of Update Nodes set Disk_Alert = 1 where ...... and just fill in the criteria you want to add. You can also select devices en mass in Node Management and change the value. While it would take some time, the end…

With Web Helpdesk, the hours are business hours, not actual hours. What business hours have you defined within your overall ticketing system? Usually this would be 3 days (24 business hours over 8 hours per day). Given that those tickets were set on the 31st, this would be the end of that 24 business hours, so based on the…

I'd recommend a different approach. I'd create a node custom property called Disk_Alert and make this a yes/no property. Mark the device you want to alert on with a yes, then add a simple condition of Disk_Alert is equal to yes. This will cut down on the number of conditions you need to have in the alert, and had one field…

Kevin, There is no way to set a baseline date for the data to be the starting point for calculations. The best way would be to either remove the data specific to that node, or change the data retention settings globally so that the data in the DB is not older than the date you want to use as a baseline. That way, when…

This should be just making sure you've added the correct chart type on the correct view. Is the view you are creating a summary view? Are you adding the Universal Device Poller Summary Chart from the Network Wide Summary Charts resources? Regards, Matthew Harvey Loop1 Systems

Craig, The addition of DHCP and DNS in IPAM 3.0 was to allow for DHCP scope and DNS zone monitoring through IPAM. In order for IPAM to perform a DNS lookup of an IP in a subnet, it has to be able to successfully ping the IP and show it is used. Otherwise, if there is no response, the program will list it as available and…

Thanks for the information. I'll still have to dig then to find why a device that was muted started triggering one of our Node Down alerts. I'm able to find audit events showing the node alerting was muted, but I'm unable to find a correlating event showing the alerting for the node was re-enabled prior to the alert…

Alerts are only cleared from the database when they are reset. If there is not a reset condition for the alert, and it stays in a triggered state, the alert will remain. You can try disabling the alert then re-enabling it, but again, if the devices is still in the trigger condition, it will show back up once the alert is…

Here's something that may help get you started. You probably just want to add some filtering to it.

Go into Settings > Views by Device type. You should be able to see the device there, just change the view from Wireless Controller to default.

For the most part you'll get identical information using either, however with SNMP you'll also get interface information that you won't get with WMI. The option is available for those who may have a solution already using WMI that either doesn't want to allow SNMP traffic, or go through setting up the SNMP service for each…

I've been using this resource, but noticed recently that devices that are no longer muted still show up in the report even after the the time has gone by and the nodes are no longer muted. Was there a change that would have caused this? Is there a way to update it to only show items where Days Left is greater than 0?

You would have to do this on a month by month basis as there isn't much in terms of using wildcards. One thing that would work in the where clause would be: Where DateTime Between '2012-08-19' AND '2012-09-20' This should capture the data you need for that month. Now when it comes to the data, you'd be better off using the…

The event would indicate that the MIB may not be a tabular mib. Can you show a screenshot of the MIB as you have it configured in the UnDP?

Are you trying to create the group for the users to log in? If so, Orion shouldn't care about it as long as it can see it on the domain. 

As jharen101 states, it's being worked on in 11.5 and SAM 6.2, but currently not something you can do with the product.