mharvey ✭✭✭✭✭

You can create watch lists and whitelists, but not blacklists. If you are unsure of a device, then put it in the watchlist.

You should be able to migrate the database. If you are going to add it to the existing DB, then you'll also have to install NCM on the Orion server as well in order for it to integrate together. Based on the versions, you also may have to upgrade NCM to a more recent version. If you keep it standalone, and just move the…

Depending on the number of traps and syslog messages coming into your NPM setup, you could be getting a large amount of data. Also, note that much of the data may be free space in the database that the database still has, due to the change in data retention settings. Rather than working on removing data, as you may need it…

Here's something to get you started, it may require a bit of tweaking. Select Nodes.Caption, Nodes.IP_Address, AlertLog.LogDateTime From Nodes Join AlertLog on Nodes.NodeID = AlertLog.ObjectID Where Nodes.Status = 2 and AlertLog.ObjectType = 'Node'

Easiest option would be to install SQL Management Studio and take a backup of the database. Using the studio you can also set up scheduled backups of the database. Regards, Matthew Harvey Loop 1 Systems

I occasionally visit SolarWinds.com, but mainly stick to the Customer Portal site and Thwack. Through thwack I stay informed about most new products and new releases for existing products, and can then go into the customer portal to upgrade when the time comes. Other than product upgrades, I occasionally will download an…

If the software identifies the port in a down state, or the routing in a down state, the alert is going to trigger on it. The alert is looking for any device/element that meets the criteria within the database, not elements that change to meet the condition. So if there are already neighbors that were down prior to the…

I'm actually working on something like that now for our ticketing system. I've attached what I'm using to send to our team to have added to our ticketing system.

Last time I've had to upgrade the OS I had to reinstall Orion. I don't know if it was due to how the upgrade ran or what, but while the file system was still there, Programs and Features had no indication of SolarWinds. 

If it's not showing these, then it may be that the devices doesn't list these with the RFC standards as it does for the interfaces. IF you use the snmpwalk.exe in the Orion install directory you can get a list of all supported OIDs. You can also use the PollerCheckerTool.exe and see if it does respond to the CPU and memory…

It's possible that Toolset and Orion may be trying to use the old IP. Did you change the IP in Toolset and Orion? If you do a forward and reverse DNS lookup on that device does the IP and the name resolve? 

The alert should be fairly simple. If the application is being monitored as a component in SAM then all you need to do is have an advanced alert setup for Component name is equal to XXXX where XXXX is the name of the component monitor you are using. If the monitor has a generic name, edit the monitor and rename it to the…

What did you set as the transfer method? Are you set on a global that may be defaulting to telnet rather than ssh? Have you tried to specify either telnet or ssh?

It does seem like the Network Atlas has been put on the wayside. However, I've grown accustomed to not linking the labels and just having folks click on the device, or nested map icon.

Found through searching this happened before and there is a new template. Anyone else run into this will want to check Log Parser Powershell Error

Can you show a screenshot of the bindings you have setup within IIS for the SolarWinds Orion website? 

Any thoughts on moving the unmanaged scheduling utility to he web along with report scheduling and NCM job scheduling? I think this would be a huge improvement to the existing utility to be able to create these schedules via the website rather than creating the xml and a windows scheduled task.

The options are there. In the Report writer you can use the Application Availability - This Month or Application Availability - Last Month You can also change the Summarization in a report that has a longer timeframe to show results in the Month as seen below: Regards, Matthew Harvey Senior Sales Engineer Loop 1 Systems…

There is no configuration that needs to be done in NPM to receive syslog messages. The Orion Syslog service is a listening service and should be receiving anything that is reaching the server. Are the devices managed routers in Orion in terms of polling? Are you able to get other SNMP information or ping those routers from…

If you have access to the SQL database, check the Limitations table and make sure there aren't any limitations with a WhereClause of 1=1. If so, these little orphaned limitations can cause a bit of havok. To remove these, run the following query: Delete from Limitations Where WhereClause LIKE '1=1' Another area to verify…

Make sure both the poller and the transform poller are enabled and assigned to the node. If you only have the transform poller enabled, but not the poller you are trying to transform, then there is no value to transform. The transform poller does not actually poll the device it's assigned to. It pulls the poller value from…

If you do a list resources, do you have topology as an option, and is it selected? If it's not, put a check in there, if it's not there, then the device doesn't support the MIBs SolarWinds uses for topology data. A way to check this, would be to RDP to your polling server, and in the install directory run the…

Yes, NPM can alert on interfaces with no IP addresses. None of the interfaces in NPM have an IP address as far as NPM is concerned, they are merely ports on a node. The messages you are seeing are somewhat concerning that there is an issue with the install. Have you also checked the date on the SQL server to make sure it's…

It will support 2012. Our environment is on 2012 without issue including the NTA database server.

Looks like an issue pulling the SQL for the resource. Is there anyway to click on the error message to get the full error? If not, I would turn on hubble for the website. This will allow you to see what the website is calling and should be able to show you the full error. If you are on 10.3.1 or later, just go into Start >…

All upgrades of SolarWinds alter the database schema in some way. This is why there is a prompt to ensure a database backup has been done prior to beginning a software upgrade. The problem with your proposed option is one the new server begins upgrading the existing database, it becomes the primary server in regards to how…

Using an Advanced SQL report, this might be able to get you started: Select Nodes.Caption, Nodes.IP_Address, Nodes.Vendor from Nodes Where Nodes.NodeID NOT IN (Select NodeID from APM_Application)

The error would indicate that the Orion systems cannot connect to the SMTP server you are specifying. A couple of things I would make sure: 1 - if you have AV on the server, make sure mail filtering is not enabled (NPM emails can be seen as spam from an unknown third party by mail filtering) 2 - if the SMTP server is…

From within an alert message you'd probably have to use the SQL select variable, then do something like Select (${Outbps}/1024/1024) as OutMbps from Interfaces where InterfaceID = ${InterfaceID} you could try Select (${Outbps}/1024\1024) from Interfaces

I could see a use for this, but how quickly would that information be updated? You would end up running the risk, should the rep change, of reaching out to the wrong person.