mharvey ✭✭✭✭✭

jeryn, if you have a copy of the Engineer's Toolset you can use the SNMP MIB Walk tool to walk the private mibs on the device and you should be able to find the information you need to create the pollers. If not, you can download an eval version to get what you need. That's the route I would take. The No such instance…

Branfarm is correct in his assumption. The poller checker tool checks the devices against the MIBs that NPM polls for to collect data. The different shades represent the amount of OID information that was given back from the device. Once the pollers are discovered you can expand the poller to look at each MIB to get a…

Orion won't install on a DC. The issue may be the fact the VM is not part of the domain. I'd recommend setting up a virtual server for Orion add it into the domain, then try your discovery. Also, make sure that you have SNMP setup on the devices you want to collect information from, or, if you plan to use WMI for the…

Nothing from within a map unfortunately. You could add a Universal Device Poller Status resource to the view, this would show the currently polled data, and the colors on this should change based on the defined thresholds within the website. Regards, Matthew Harvey

Unfortunatley that's not grabbed by SNMP by NPM. A custom poller could help to get that if you can find the OID's, however, that's also something that User Device Tracker would be able to give you. 

From the same community string yes, but I'm not sure that the poller is requested from the same poller. I'd suspect that UnDP comes from the primary poller.

Is that a custom poller or a custom property? You can still use this without Custom SQL, you just need two conditions. Node Status is equal to down Metrics_Uptime = 1 Did you edit the trigger action and check the Alert Escalation tab to make sure the option to send the action repeatedly was not checked? This would not…

Sohail is correct. The n_mute_reason is a custom property. If you don't have that created, just remove if from the query so it will read: select nodes.caption, Nodes.GroupStatus, nodes.nodeid, nodes.percentloss, a1.downtime from Nodes left outer join (select AlertStatus.ActiveObject as nodeid, CONVERT(varchar,…

Neil, Always a pleasure. Glad to offer what assistance I could. If you guys end up with any other SW software, don't hesitate to contact us for deployment/training assistance. Regards, Matthew Harvey

Did NPM show it as operationally down? Or was it something else?

I wonder if it reads the availability as a text value instead of a number.

This will cause a delay where the device has to remain in the triggered state for the duration of this time. So after 2 hours being triggered, if the object/node is still in a triggered state, it will send the email. However, if the alert resets at any point, the counter is cleared and the email will not be set.

Yeah, never a fun thing. Unfortunately if they aren't the same URL, a bulk change wouldn't be advisable. 

You would need to, but depending on what VMWare has setup, you may only get the standards like ports and CPU on the actual server. The actual pertinent information would need to be gathered by something like Orion NPM or Virtualization Manager. You could try the ESX free tool. Regards, Matthew Harvey

There's no way to use Group By within the SQL filter as this is simply adding a where ...... to the resources you have. There isn't a way to do a group by in that manner. The only way you'd be able to do that would be to use Node List - tree resource that allow you to set somewhat of a level of grouping. 

It would appear that the Orion Module Engine can't stay running. From the errors you've shown, the issue may be related to .net. However, without seeing any of the logs, there could be more wrong. I would recommend opening a case with SolarWinds support and allow them to collect logs from you in order to better assess this…

that's fine, the information you sent should be able to clear up so the machine type reads differently as well.

Are you acknowledging the alert? If so, then that option is preventing the repeat of emails and is working as it's supposed to. 

Is it firing on all devices that meet the criteria, or just on one device? janene16 has a good point regarding alert escalation if you are expecting it to constantly fire on a device while it is in that condition. Otherwise, if you're saying it's firing on one device and none of the others that meet the same condition,…

Are you hoping to see in Orion when someone adds a new volume to a server, but doesn't manage it in Orion? There's not a way to do that within the program, as the system does not list out volumes that are note being monitored. What you'd have to do is setup a scheduled discovery. The results will show if nodes have…

If ping is working, then the issue may simply be with NPM trying to get the polling done. You might be having an issue with the services. Are any of them flapping? Have you tried restarting the Collector services and Job Engine v2 service to "restart" the polling? Regards, Matthew Harvey Loop1 Systems

It's one of the default custom property values you can enable. It's been around forever. It's one of my favorite properties to show people who are new to the software. Always gets a chuckle or head scratch.

The best you could do with the alerts, is on the Trigger Condition (assuming you are using advanced alerts) is set a time for 1 hour at the bottom in the time parameter.

It can be a permissions issue in the fact that the job cannot pull the .html resource piece for the charts. The user is logging into the website, and the report is pulling, but the fact the chart image isn't loading can very much be a permissions issue. All the pieces of the website that load up are in that…

If the credentials are passing, then you need to see if you can bring up the API on the Orion server. Orion tries to contact each ESXi host via API call using https://IP/sdk. Can you bring this up in a browser for the hosts you are not seeing? If you login to VCenter with the credentials you are using, you said you do see…

With the way the new versions handle polling these from the controller, yes, it should resolve that as well.

This was not done with the sdk, this was done in a custom query resource on the EOC page.

To do that, you'd have to use 1 query per group. The DQ within the group creation is generating for that sole group you are creating. There's not an automated group builder that would do this. There are way to get something done using the SDK, but I'm not all that familiar with it. Within the website, you'd have to create…

Glad to help out. If you run into anything else, just let me know. Regards, Matthew Harvey

Can't wait to read what the updates are going to be. We're almost done with 2014.