mharvey ✭✭✭✭✭

With the report using an aggregate function to calculate availability, you have to in turn use an Advanced SQL report and use a HAVING clause, rather than using the Filter tab. This is due to how limited SQL is when filtering where statements when using an aggregate function. Here is a link to a report that should suit…

Mike, I've asked the same question myself. I'm not sure why Volumes was not added as an option under manage nodes, especially with the volumes being counted as managed elements. It seems to be that it would be something that should be included. Regards, Matthew Harvey

Unfortunately depending on the database changes made during the upgrade, there is no way to rollback the installation. The method that ">leightonium lists above is the only way to achieve a rollback. Uninstall the software, restore a backup of the database taken prior to upgrading as a new database, re-install the previous…

There's at least one floating out there. Apparently per one of the developer's comments on it, this would be a huge code change.

It's polling it through the VCenter, which is why you see that option when you check poll for VMWare. When SolarWinds polls the VCenter it will gather data on that VCenter and the ESX host rather than directly. If you want to poll it directly, you can as long as you go through the steps I outlined previously.

I believe you need your transform setup like: CtoF({ciscoEnvMonTemperatureStatusValue}) with the poller inside the parenthesis in order for the conversion to work. Regards, Matthew Harvey Loop1 Systems

Not a problem. Here's actually another more up to date copy.

I'm also getting flooded with these errors. Is there anyway to understand why we are seeing this? I'm trying to ensure we aren't having issues because of this. We've already been seeing issues with our virtualization tab showing vms on the wrong host. Not sure if this is related. Was there every any follow up on these?

There's isn't one tell all document that lists out every OID that is polled by default. Most of them are going to be the mib-2 rfc standards with some exceptions where some vendors have their own MIBs. One way to look at what is being polled is by openeing the PollerChecker.exe tool. Selectingg a node, and a poller to test…

Since the data has to be calculated, there's really not going to be a way to easily get that value. You'd basically have to build a SQL variable that contains a query that returns the number of events for that specific node, and only returns the count, and nothing else. It would look something like this: Select…

If you are referring to the SolarWinds KB on SolarWinds.com, yes, I actually helped create a few of them. I do find the search on the main site a bit tough so I end up using Google to search for SolarWinds KB articles.

Ah ok. I know SolarWinds isn’t going to have anything close to a document that lists all the MIBs used by each tool. WireShark is going to be the best route to go to see that. Network Performance Monitor by far, uses the most, and it tied to the RFC standards with a few exceptions for Cisco and Windows nodes polling…

What I would recommend is open the call under your email, but request that the technician also send emails to the group email as well. This way you can ensure you can update the case. When the email is forwarded, it doesn't for some reason carry over with the sender information when you hit reply, as you are seeing.…

You may need to repair the install. Does the same thing happen if you log into the server with the local admin account?

I think we were moving from 2008 to R2, which may have been the cause.

You'll have to go into Manage Nodes, expand the node, select the old drives and delete them. The system won't show them on a list resources as they aren't there, and won't know to remove them. You would need to delete them out of Manage Nodes.

I've seen that issue several times. The problem is that the mapping to the volume has changed. More than likely the VolumeIndex has changed. If that's the case, if both are in the database with different volumeindexes then you "could" try to move the historic data over to the volume showing the current values using a SQL…

I was able to get a powershell script created to get the number of ICA connections on a server set up. After a couple of bouts of testing, I was able to work out the kinks to allow a return of 0 if there are no ICA connections, and, since it's using quser, the ability to return a 0 if there are no ICA, RDP, or Console…

Do you have an option for Hardware Health when you do a list resources on the devices?

Sonar Discovery. The discovery from manage nodes only looks at things like OS information, vendor, etc, not adding pollers like Hardware Health.

Not cleanly no. Due to the fact the existing server will still be connected to the database, it will cause more issues to resolve after the fact. 

SAM doesn't use agents. It's merely making a web call to try to access the page based on the information you provided. If you are unable to pull up the same website from the SAM server, then likely the monitor is going to fail as well. Regards, Matthew Harvey

You shouldn't need credentials to check for SSL cert expiration. The error is an active connection refusal. That's why I'm asking if you pull up the URL using a browser, so IP:443, does it even come up for you? The error would indicate that the web server is not accepting connections on that port.

That's actually a pretty cool workaround there. 

Is autogrowth set to 10MB for the log file? by default this is usually 2MB or less with a fresh SQL installation. Truncating the log file can usually help. Are both the data and log files set to write to the same drive?

You can use any image created in visio in Network Atlas to get started. I created the following for a mock up.

Edit the Report in the Report writer and see if you can change the Summarization to Month.

Not a problem. You can do that usually for alerts where you have to go into another table, or in this case, specify the table where the item resides. 

OR would be much better, or put in the option to choose. Now you can create Application Custom Properties and that may be able to get you what you are looking for.

The 99.1.9 should basically translate to being the end of the OID that returns the value you are looking for. What you would want to do is create a poller using the entire OID 1.3.6.1.4.1.2682.1.2.2.1.5.99.1.9, expand the Advanced Options and use the GET type, rather than the GET Next or Get Table. This will tell the UnDP…