mdriskell ✭✭✭✭✭

Ahh ok...I have been lucky enough not to experience that one yet. I'll keep an eye out.

Andy is it possible to use a variable in the TO: or CC: section of the email? If so then couldn't a custom property also be added that shows the distribution list and then simply reference that in the trigger action?

Ok, I have made sure that my alerts are configured correctly. I just simulated an outage to trigger an action. I shut a device down and saw it go to Trigger Pending in the alert manager. I brought the device back up before the action could trigger. Instead of the device just clearing from the alert window it sat in Reset…

we were asked the same thing by our DBAs. While they chose not to do it the solution was to write a unique query for each DB and then return just the one numeric value. Since we have so many databases they looked at other ways to do this within their system. 

Thanks!

Oh and as for it being load based...it happened earlier this week and I only had 3 devices on that polling engine at the time.

Do you know from what table the component availability is pulled from? Working on writing an alert to notify me if I'm seeing NULL values as this typically indicates polling is failing.

Also it seems that these problems started after I upgraded to SAM 5.01, IPAM 3.0 and installed SEUM 1.5 last week Monday.

SolarWinds Dev team was able to recreate the issue and has stated that it will be fixed in an upcoming release. Surprised no one else has ran into this but I guess maybe we are the only ones who really rely on that trap details section for creating trap rules.

Mav...I have seen this in IE across several versions (FYI not just SW either)...never in chrome or FF. Here is a MS article explaining the issue and a workaround to increase the timeout value. http://support.microsoft.com/kb/175500

Well hopefully the time to release it to the public is just as fast. :) I have a pressing project so I haven't had time to deploy the RC yet.

I haven't used the product yet (at a new company and awaiting hardware to install Solarwinds on) so I don't know yet. Since you already have Orion I'd just install the trial and give it a spin. If you do please report your findings as I'm eager to know more about this product as well since its still relatively new. We…

Nandish the problem is while the data is in two tables on the router/switches the data goes into the universal device poller and I haven't found any way to correlate. If you look at the graphic shetoshandasa originally posted you see the interface index number. That same number gets pulled in by the UnDP however it isn't…

Looking at your screenshots it appears those numbers are changing. I have never seen that behavior in traps from any vendor. Perhaps someone else can shed light on that.

Chrome just kidding ieRefresher I believe but it's been a long while since I used IE.

If you just want the current password Orion is using, it's stored in SWNetPerfMon.db in the Orion subfolder of your install, e.g. Wow great tip Andy....I can't tell you how many times when I was doing consulting I ran into this where we were reconfiguring and the client didn't know their password. I didn't know there was…

I had a thought right after I posted my last reply. When you create a domain account in Orion Domain\Username you still have to fill out the password even though it looks up in AD I guess it's a placeholder. So I reset the local password on one of my AD admin accounts via orion and tried logging into Network Atlas using…

Would that update in real time? If its possible to do that i'll give it a try. I just find it annoying that i have to write my own scripts to replace the default alerting tools that have worked perfectly well up to version 10.x I can understand that people may not want to see interfaces that have an unknown status but…

So in working with support it was determined that the deletion was failing due to a database timeout when it tried to clean up the config archives. Found that the purge configs job had been disabled and we had upwards to 60 configs for each node (over 350). I set the purge config job to keep only 15 copies and ran. I then…

If you manually configure the bandwidth of the interface in Solarwinds doesn't that override what is learned from the device? I think it does so if you were to hardset the bandwidth for these interfaces in SW I think that would stop this issue from happening.

No promises here but you might be able to grab the varbind that has the interface name in it and add it to the variable extract. It might look something like thiis ${SQL: Select UnManaged From Interfaces Inner join Nodes on ${NodeID] = Interfaces.NodeID Where Interfaces.Caption like ${VbdataX} and Nodes.NodeID like…

Is this an advanced or a basic alert? 

Ok I ran that query about 60 times repeatedly (until I heard the voice of my carpal tunnel surgeon yelling at me to stop clicking my mouse). I immediately ran the query to check and see if any nodes were set to 0 and there weren't any. However after about 5 minutes I'm starting to see the same nodes going back to enabled.

Well that particular issue is gone but still facing sporadic polling issues. My main poller just seems to stop polling even though all services are operational. Opening a case with support.

Ok so here is the finished product. I have three copies of the report one for the previous day, one for the previous week, and one for the previous month. Here is the previous day. Select EventTypeName, isnull([DayShift],0) as DayShift, isnull([EveningShift],0) as EveningShift, isnull([OvernightShift],0) as OvernightShift,…

Sorry I thought you were wanting devices per buildings....not distinct building....Misunderstood...but glad to help regardless.

After many attempts from support to blame my SQL server which were proven wrong by our SQL monitoring utilities (not SW) we upgraded to 10.4. I suspected that it wasn't a matter of timing out but reaching a limit in the pool. 10.4 allows for increasing the pool so I upped the pool size to 250 on the offending node. I have…

Is that true on all usage? Memory - physical and virtual? I honestly have never looked. I use percentage based alerts for memory. Ok, but in the scenario presented in the original post in which i was about to set the bytes to zero, and based on the shown volumes that are clearly being used over that amount, why do I not…

Why not reverse the typical syntax of an alert. Trigger alert when group status is = UP. You could have it escalate and resend as often as needed. I know it's rudimentary but it gives you a simple text based all is well that you are looking for.

Did you have any old alerts that were still active? If so you may want to disable the alert and re-enable. Also keep in mind it is written to This Hour which as I understand (someone correct me if I'm wrong) it is 10:03 CDT which means this hour is only 3 minutes long so the errors need to increment to 1000 prior to…