mdiotte

Hi Jerry, I can't see anything obvious you are doing wrong. The fact that you can connect via the web is good but not necessarily a factor as the validator is actually making a call to the remote Orion using our SWIS service which is listening on TCP port 17777. It may be best to open a support case so that we can take a…

Hi gfaircloth, The NCM license does in fact live on your main Orion server in 7.0 where you installed the website and not the NCM server. For your second issue I would validate that the Orion SWIS service is working properly on the NPM server. The easiest way to validate that is by re-running the Orion Configuration Wizard…

Hi rgcarroll, ipMonitor likely did not get a response via SNMP when you were performing a scan of those devices. Are you certain that SNMP connections work from the ipMonitor host to the firewall devices? I would try by adding a SNMP monitor manually in ipMonitor to the device and seeing if that works. If it does not it…

Any update on this issue or a support case # you could share? It is likely a permissions issue as in 7.1 jobs were executed by the windows task scheduler and a user account was specified that likely had permissions to that share. Now in 7.2 jobs are executed by the Orion platforms job scheduler which is likely running…

This article from Microsoft may help: http://msdn.microsoft.com/en-us/library/aa393266(VS.85).aspx You are interested in the DCOM remote access and the WMI Namespace User access sections. You will want to add permissions for the user\group to the CIMV2 namespace. - Matt 

If you examine a monitors internal xml configuration through the Popup XML feature you can target any items under the /nv branch. You can use %monitor[addr]% to get the address without the description. If you wanted to add the port you could do this %monitor[addr]%:%monitor[port]%.

Hi humc, ipMonitor does have a SOAP interface you can use to get status and config data from. If you do a search on these forums for SOAP you will find some threads discussing the topic. I found these threads in particular that may be helpful: Matt

Hi lespaulsf, The event log monitor in ipMonitor uses WMI which dynamically allocates ports on connection. However with the windows firewall you should be able to specify an exception. Take a look at the WMI trouble shooting guide we have produced for another Solarwinds product APM as it should all be relevant to…

Hi kiilerich, NCM can't configure and empty database. You will need to use the "Create a New database" option to setup the initial db to get past this phase of the installation. Hope this helps! Matt

Hi Joe, The reason devices always have a parentid of 0 is they can belong to multiple groups. You have to look in the xml of the group itself to see what devices belong to it. So for instance if you look at the xml for a group called "test" that has 2 devices within you would see 2 items under the "col" branch that…

The way I would do this is create a smartgroup that contains all ping monitors and add that to one alert. To create this smart group you would add a filter rule that adds monitors where property - Type matches "ping" ( as the regex). The other options is to add each ping monitor to the alert individually using the "filter"…