marlief22 · SolarWinds Specialist · ✭✭✭✭✭

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  • Hi there, I would likely do a full re-install of the Orion Agent, to see if that resolves the issue: https://support.solarwinds.com/SuccessCenter/s/article/Uninstall-SolarWinds-agent-when-normal-procedure-fails?language=en_US If this helps answer your question please mark my answer as confirmed to help other users, thank…
    in unsuccessful attempt to login from 127.0.0.1 Comment by marlief22 October 2021
  • Hi there, Try this: SELECT Name, Agent.Node.DetailsUrl as [_linkfor_Name], IP, agentstatusmessage as [Message], case when agentstatus <> 1 then '/Orion/AgentManagement/Images/StatusIcons/Small-Agent-Down.gif' when agentstatus = 1 then '/Orion/AgentManagement/Images/StatusIcons/Small-Agent-Up.gif' end as [_iconfor_Message],…
    in Show Agent status in Summary Comment by marlief22 October 2021
  • Hi Stuart, Yes I think what you've proposed is a good option. Sometimes we need to work with our clients to not just give them what they ask for, but instead understand where that request is coming from so we can guide them down a better option. The only other thing I'd offer is that the duplicating and editing of alerts…
    in Alerting Query for one client - suggestions please? Comment by marlief22 October 2021
  • Hi there, This is definitely more of a 'hacky' way to do it, but I would first create a Node Custom Property called 'AlertEmail' or similar. Then you could create an email action on your existing alerts, but with the 'To:' address set to use the custom property you just…
    in Alerting Query for one client - suggestions please? Comment by marlief22 October 2021
  • Hi there, I have managed to make something like this that will hopefully set you on the right path: The SWQL query can be found here: SELECT TOP 10 if.Node.Caption as [Node], if.Caption as [Interface], if.InPercentUtil as [Receive], if.OutPercentUtil as [Send], if.PercentUtil FROM Orion.NPM.Interfaces if order by…
    in What's the best way to copy/create the 'Top 10 Interfaces by Traffic' resource for a widget in a Modern NOC view dashboard? Comment by marlief22 October 2021
  • Hi there, I don't have any F5 devices in my test platform but I tried it with Cisco and it seems to work. First create a 'Custom Chart' widget: Then use the following SWQL as a datasource (Update 'Cisco' to any vendor you want): SELECT Name as [Sensor], hi.HardwareItemStatistics.AvgValue as {Value},…
    in How do I add F5 Temperature data to a custom graph? Comment by marlief22 October 2021
  • Hi there, NPM monitors interface bandwidth every 10 minutes, and will take an average of the usage in that time. This means that you can struggle to find the specific peaks in the usage at a smaller range. You could increase the polling rate for certain interfaces but that may incur performance issues if it was done in…
    in Alerts on sudden interface traffic raise or drop in last 30 minutes? Comment by marlief22 October 2021
  • Hi there, I've just seen the change-list for the 2020.2.6 HF2 patch and saw a section that may be relevant to you: From: support.solarwinds.com/.../Orion-Platform-2020-2-6-Hotfix-2 I would definitely go ahead and update that as soon as you can, as it looks like it'll resolve that pesky bug for you! If this helps answer…
    in Custom Orion Map Comment by marlief22 October 2021
  • Hi there, Everything in Orion follows the time-zone of the Database Server, not the node location. Generally the recommendation would be to use custom properties to identify the location of the servers (however granular you need) and then create alerts for each set of devices. e.g: You have devices in the EST time-zone and…
    in Do alert hours follow the node timezone or the Orion server timezone? Comment by marlief22 October 2021
  • Hi there, Usually the easiest way to resolve this would be to create a new UnDP poller that isn't a GET TABLE type but is a GET type, and then appending the row ID to the end of it. So 1.3.6.1.4.1.7779.3.1.1.2.1.9.1.3.1 = DHCP So 1.3.6.1.4.1.7779.3.1.1.2.1.9.1.3.2 = DNS So 1.3.6.1.4.1.7779.3.1.1.2.1.9.1.3.3 = NTP Once you…
    in Modern Dashboard for Infoblox Services Comment by marlief22 October 2021
  • Hi there, You can do this with a 'Custom Query' widget: * On the Orion Summary Home page, click the Edit icon in the upper left corner of the page. * Click the Add Widgets button. * Type "Custom Query" in the Search box to find the Custom Query widget and select it. * Click Done adding widgets and then Done editing. * When…
    in Show Agent status in Summary Comment by marlief22 October 2021
  • Hi there, First of all, welcome to SolarWinds! There's certainly a lot to learn but you've come to the right place. SolarWinds uses specific SNMP OIDs in order to verify if it can pull wireless AP data from a particular device, and all of those OIDs are listed in this one handy knowledge base…
    in Watchguard Wireless Gateway Controller Comment by marlief22 October 2021
  • Hi, you can create manual topology connections by following these steps: https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-orion-maps-create-maps.htm#link6 You'll have the choice for the link to only exist on this map, or exist on all maps you create in future. If this helps answer your…
    in How to display physical connection between wireless controller and a switch Comment by marlief22 October 2021
  • Availability for yesterday (NOT last 24 hours): SELECT round(avg(Availability),2) as [Availability] FROM Orion.ResponseTime where day(DateTime) = day(ADDDAY(-1, GETDATE())) Availability last 7 days (Not last week): SELECT round(avg(Availability),2) as [Availability] FROM Orion.ResponseTime where day(DateTime) >=…
    in Need Help in KPI SWQL query Comment by marlief22 October 2021
  • (Lo siento, mi español fue mejor cuando era niña) En tu imagen, esos no son custom properties, pero son grupos y es mucho mas dificil. Primero, tienes que crear un custom property llamado 'Customer': documentation.solarwinds.com/.../core-creating-a-custom-property-sw1289.htm Y poblarlo con los nombres del clientes:…
    in SWQL query for KPI widget - Client custom properties Comment by marlief22 October 2021
  • -1 day = -24 hours For yesterday you could try this: where day(DATETIME) = day(ADDDAY(-1,getdate()))
    in Need Help in KPI SWQL query Comment by marlief22 October 2021
  • Hi there, The high level of the process would be like this: * Take a backup of the database and then migrate the database to a new SQL server: Backup:support.solarwinds.com/.../Backup-Restore-SQL-database Migrate:documentation.solarwinds.com/.../migrate_the_solarwinds_orion_sql_database_to_a_new_server.htm * Create AOAG on…
    in Deployment sequence for Solarwinds Orion platform in HA with SQL server also in HA with Always On Availability Group. Comment by marlief22 October 2021
  • Hi there, Is the report using 'Yesterday' or 'Last 24 hours' as the time period? If you ran the report right now, 'Yesterday' would be 00:00 to 23:59 on the 11th October, whereas 'Last 24 hours' would be 17:06 on October 11th to 17:06 on October 12th - This would definitely give you different results. 
    in Need Help in KPI SWQL query Comment by marlief22 October 2021
  • Ah, wonderful! Glad I could help!
    in WorldMap Filter Comment by marlief22 October 2021
  • It would be a manual process to set-up the alerts originally but, after that, the alerts would fire automatically whenever a new piece of software is installed. This is the same as how it works with the rules in SEM. SCM actually includes an out of the box alert for when the baseline changes, so you'd only need to create a…
    in Unauthorized software install Comment by marlief22 October 2021
  • Hi, I'm not sure what you mean about Cisco, F5, Palo Alto etc, as they all have MIBs that should be working straight out of the box for any of the normal metrics. The device in the screenshot of the OP is for a vendor called 'Eaton' that I don't personally recognize. For some devices there are even multiple MIBs for each…
    in Empty Folder in MIB Browser Comment by marlief22 October 2021
  • Hi Tony, I went through our library of custom widgets that we maintain here at Prosperon and managed to find something that fits your use-case: * On the Orion Summary Home page, click the Edit icon in the upper left corner of the page. * Click the Add Widgets button. * Type "Custom Query" in the Search box to find the…
    in Node Details Summary - is there a "member of" or "contained in group" widget Comment by marlief22 October 2021
  • Hi there, If an OID doesn't show in the MIB browser it's simply because that hasn't been defined in the MIB file that ships with SolarWinds. You can request MIBs to be added through SolarWinds support, see this article for details: support.solarwinds.com/.../Add-MIBs-to-the-SolarWinds-MIB-database Fret not however, as you…
    in Empty Folder in MIB Browser Comment by marlief22 October 2021
  • Hi there, With the modules you have, you should be able to take the advantage of the SAM Asset Inventory monitoring: https://documentation.solarwinds.com/en/success_center/sam/content/sam-asset-inventory-sw1159.htm This is essentially mirroring what is listed in the 'Programs and Features' section of a Windows Server so a…
    in Unauthorized software install Comment by marlief22 October 2021
  • Hi there, Unfortunately, the best option for this would be to restore an SQL backup in order to get this back. If you don't have a back-up of the platform you may be able to run the configuration wizard to re-generate the 'default' actions that are attached to out-of-the-box…
    in Action Manager List Deleted Comment by marlief22 October 2021
  • Hi there, I haven't run into the same problem before, so I wondered if it was to do with the '_' formatting of the custom property value but I made a new one with the same name '_a2_building' and it still worked fine. If you try each of the custom properties individually do any of them work? I think the best option would…
    in Custom Orion Map Comment by marlief22 October 2021
  • Hi there, You mentioned in the title that you have a custom property for these customers but you haven't mentioned what this custom property is called so for my examples I'll just pretend it's a text custom property called 'Customer': --All nodes: select count(1) as countnodes from orion.nodes where…
    in SWQL query for KPI widget - Client custom properties Comment by marlief22 October 2021
  • Hi there, My company performs a lot of upgrades and migrations for SolarWinds Customers. Because of this I know first-hand that unfortunately NPM 10.4.1 is not compatible with a direct jump to 2020.2.6, you will have to do a few smaller upgrades first. SolarWinds has an upgrade planner here that can be quite…
    in Migrating NPM 10.4.1 on Windows 2008 R2 to latest NPM release on Windows 2016 Comment by marlief22 October 2021
  • Hi there, This doesn't seem to be an intrinsic limitation, I am able to show volume forecasting for my CentOS servers. Does this server have volumes listed under 'List Resources' already? If you go to Node Details > List Resources are they shown as ticked there? I looked at the query that the resource in your post is…
    in Volume capacity Forecast not visible for Linux Servers Comment by marlief22 October 2021
  • Hi there, I had a quick play with this and managed to get it working in the following way (Copy and paste the below in the 'Filter Nodes' section of the map widget: status = 2 and nodeid in (SELECT RelatedNodeId FROM Orion.AlertObjects where alertobjectid in (Select AlertObjectID from Orion.AlertActive where Acknowledged…
    in WorldMap Filter Comment by marlief22 October 2021
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