marlief22 · SolarWinds Specialist · ✭✭✭✭✭

Hi there, Judging from your screenshot, those 2 cert lines are actually on the same line as the 'set password enc' command. SolarWinds can only ignore 1 or more full lines and because of this, it won't be possible for SolarWinds to ignore only this part. The only thing you can do would be to ignore the full line I'm…

Hey there, The workflow that you want is as follows: 1. Use Network Discovery to regularly and automatically add servers to SolarWinds as they are migrated. You can use an OU in AD to limit it. documentation.solarwinds.com/.../core-automatically-add-discovered-nodes.htm 2. Use a dynamic query groups to automatically group…

Hi there, NPM can in fact monitor the firewall hardware, but the Fortigate Application that runs on it is a different beast unfortunately. I have developed a few PowerShell scripts that allow me to SSH to the device, run a command, and then parse the results. You can use something like Posh-SSH: powershellmagazine.com/.../…

Hey there, Thanks for this, we recently started working with a TV Broadcast company and it's a great start for me to broach the subject of monitoring these with them! Kind regards, Marlie Fancourt | SolarWinds Pre-Sales Manager Prosperon Networks | SolarWinds Partner since 2006

Hi there, There's no particular command you can use for this, but usually I see this done by changing: n.VolumeSize into <span class="s19">ROUND</span><span class="s10">(</span><span class="s11">n</span><span class="s10">.</span><span class="s11">VolumeSize</span><span class="s10">/</span><span class="s4">1024</span><span…

Hi there, That will be the bottom one "Thin AP is Down" Kind regards, Marlie Fancourt | SolarWinds Pre-Sales Manager Prosperon Networks | SolarWinds Partner since 2006 If this helps answer your question please mark my answer as confirmed to help other users, thank you!

Hi there, Based on the information you've given so far - you could try either of the following. Be warned that I think you'd need to have a custom script somewhere in either, unless there is a way to compare 2 values in the alert builder that I don't know about: 1. Create a 'File Count' component that is filtered to .XML…

Hi there, This is now under the specific database counters: if you want to use it in a report or an alert you'll have to use the following type of scope: Kind regards, Marlie Fancourt | SolarWinds Pre-Sales Manager Prosperon Networks | SolarWinds Partner since 2006 If this helps answer your question please mark my answer…

Hello there, By adding the WLC you are, by extension, already monitoring the APs. APs however won't show up as 'Nodes' but as a separate entity type. Alerts like 'Thin AP Down' can already be found out of the box: If you go to Manage Alerts > Group By > Object Type, and find Wireless Access Points you can see them there.…

Glad you figured it out! Just to confirm were you pulling modern widgets from other pages during creation by picking the "Source Dashboard" drop-down?

Hey, this is a pretty common issue unfortunately - if the device isn't available to poll then it can't update that status. You would probably be able to get around it using a CASE section in your service status column to set it to 'Unknown': CASE WHEN n.Node.Status = 2 THEN 'Unknown' ELSE n.CurrentValue END AS [Service…

Hi there, You can follow these steps to move the 'Config Archive' folder to another machine: https://support.solarwinds.com/SuccessCenter/s/article/Change-the-location-of-the-NCM-Config-Archive?language=en_US Hope that helps! Kind regards, Marlie Fancourt | SolarWinds Pre-Sales Manager Prosperon Networks | SolarWinds…

Hi there, When you used the 'Insert Variable' menu, you have selected a property that only has a value for your server machines and not for your network machines. It can be quite confusing as the same data can show up in multiple different device properties, as we can see below: ${N=SwisEntity;M=Name} is…

Hello there, SELECT inf.Node.Caption as [Node Name], COUNT(inf.InterfaceID) as [Total Ports], SUM(CASE WHEN inf.OperStatus in (2, 10) THEN 1 ELSE 0 END) as [Free Ports], SUM(CASE WHEN inf.OperStatus = 1 THEN 1 ELSE 0 END) as [Used Ports] FROM Orion.NPM.Interfaces inf where inf.typename = 'ethernetCsmacd' and…

Hi there, Is it a virtual device? If so it may be telling you there there is an active VMWare alarm firing. SolarWinds can only get a "IsActive" value for this, but not the information about the alert so it's a little awkward to troubleshoot in the platform itself. If this IS the case, to resolve you'll have to change the…

Hi there, It looks like Riello UPS supports the standard UPS MIB, based on the information listed here: https://thwack.solarwinds.com/product-forums/network-performance-monitor-npm/f/forum/60673/ups-monitoring/140479#140479 You could monitor this using the SolarWinds UnDP feature that lets you specify the exact OIDs to…

Hi there, if you are giving SolarWinds an IP address and it is returning a hostname then there is some sort of DNS resolution happening, even if it's not on the device. You can like use the Log Adjuster to get debug logs for the Network Discovery…

Hi there, Just to add ANOTHER option for you, if the devices are flapping (i.e. going up and down within a few minutes) you can add in a delay to your 'Node is Down' alert: This means that there needs to be a prolonged period of downtime before the device triggers an alert. This is really good practice for all alerts…

Hi there, SolarWinds isn't doing anything revolutionary when it comes to discovering devices. You can manually run each step on the SolarWinds server to get more information about where the issue is. First, SolarWinds pings the device using ICMP, to recreate this do the following in cmd.exe on the SolarWinds Server: ping…

Hey there, The only time I've seen this on a lightweight installation is when there is an existing SolarWindsOrion database on the same server already. If it truly was completely a blank system, then I'm not sure - I would probably wipe the machine and try again. Kind regards, Marlie Fancourt | SolarWinds Pre-Sales Manager…

Hi there, This is definitely a post for the NCM forum, but in the mean-time have you looked at the advanced String Matching you can do in the Compliance Rule? By selecting 'Advanced Config Search' you can create an AND/OR system for this. So for example: The above query will match configs that contain the first string but…

Hi there, This sounds really strange but what happens if you add another .1 at the end of each of these. I've seen issues before where you have, for example ....1.1.1 - the first digit being the table, the second being the row, and the final one being the actual value. The next row would then be ....1.2.1, and ....1.3.1…

Hi there, Just to confirm, you're asking for a system that works like this? Monday: Node X goes down(1), alert is triggered and actions fire. Resolved in an hour and alert is reset. Tuesday: Node X goes down(2), nothing is triggered. Wednesday: Node X goes down(3), nothing is triggered. Thursday: Node X goes down(4), alert…

@"jm_sysadmin" link is for much older (Pre-2016) versions of SolarWinds. The right link is going to be this one: https://documentation.solarwinds.com/en/success_center/orionplatform/content/install-orionproducts.htm @"MichaelSH" based on your current versioning, there will be no compatibility problems when it comes to…

Hi there, We don't have one exactly like that in our library of scripts here at Prosperon, but I've managed to combine bits and pieces to give you what you a rudimentary script that does what you are looking for: #Take in variables from command line Param( [string]$URI, [int]$hours ) #Specify API Connection variables…

Thanks for the clarification, did you mount the .ISO and run it straight from the virtual mounted disk? It might be that for some reason the files didn't copy over correctly. I would mount the disk, then copy all the files onto a fixed disk (C:) then run the installer again, see if that helps. The files get copied from the…

Hi there, SolarWinds lists the OIDs that are used for supported machines here: https://support.solarwinds.com/SuccessCenter/s/article/Hardware-health-OIDS?language=en_US I don't see Extreme on this list, so there's no indication that out-of-the-box this will be supported. The fact that Hardware Health shows in the 'List…

Hi there, Based on just your screenshots alone it's hard to tell exactly at what step you are at. Could you detail the steps you've taken so far and at what point this message pops up? I do know that for offline installations you ALWAYS have to run the offline installer on the main poller even if you just want to pre-stage…

Hi there, You need to use the negative lookahead syntax of (?!A), please see below: Here is the Regex string I am using, there is no capture groups however so you'll need to add them: ^interface \d+\/(?!A)\d+ - \d+\/\d+ Let me know how that works for you Kind regards, Marlie Fancourt | SolarWinds Pre-Sales Manager…

Hi there, I have discussed something very similar in the past in this thread: https://thwack.solarwinds.com/product-forums/network-performance-monitor-npm/f/forum/92418/need-help-in-kpi-swql-query Please have a read through and look at my queries to see if anything is going to be of help to you. Kind regards, Marlie…