mark_wiggans

I could not find that 800 support number on the Solarwinds website. Is it published there? It is at the bottom under Support. It's an 866 toll free # www.solarwinds.com/.../contact.aspx 

This is merely a suggestion and may not work due to the older version you have but you need to- Install 8.1 on the new server- Make a copy of the Maps/Reports folder from 6.5 and backup and restore the DB on the new server. Run the config. wizard and point Orion to that 6.5 DB copy maps/reports folder over- Again this may…

There was a previous issue regarding the grooming of that table. Which version of NTA do you own? There are some truncating steps you could attempt in some of these posts below as a workaround or considering upgrading your version of NTA. http://thwack.com/search/SearchResults.aspx?q=Netflowsummary2&o=Relevance&PageIndex=1

salparadise- is this the code in reference? To only allow Users with the "Clear Event" permission to update CPs, change the EditCustomProperty.Update.asp code to the following: <!--#include Virtual=/NetPerfMon/scripts/NetPerfMon.asp --> <% SelectWeb "NetPerfMon" VerifyLogin "USER" Dim ViewID Dim NetObject Dim NetDevice Dim…

 You must shutdown the Orion service while doing the updates & then restart it. See if that helps.

 this will be located in the Customer Portal under additional components.

Verify the SolarWinds Custom MIB Poller service running? Do you have this set to rate, none?Also when testing the OID are there other OID's listed below. The reason I bring this up is because of the "Get Next". If you find that there are other OID's are listed below when testing then you will need to use one or more of…

The configuration wizard is trying to connect to a database that doesn’t exist. Go to HKEY_LOCAL_MACHINE\SOFTWARE\SolarWinds.net\ConfigurationWizard\ConfiguredMondules and delete the config. wizard entries. The configuration wizard should be able to complete after that.

It looks like you are using MSDE. One suggestion would be to try this support.solarwinds.net/.../ProblemDetail.cfm

 We do try to, that workaround was just created last night so you were probably one of the first ones to receive it. Glad it worked. In fact I'll sticky this post so it will at least be easier to find within the Netflow forum.

 Could you clarify where this is not showing up? in the Gauge/Chart selections? Maybe a step was missed earlier in the process- You can take a look at this to see www.solarwinds.com/.../OrionCustomPollerSetup.html

 Just for identification.

 Sorry that didn't help, maybe it is time for the wish list. This has been discussed before....

Sorry about the confusion. I re-read what you posted and it seems you might be having an issue with CLR integration. Does this KB help your situation? http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1153

 Please do so Support can get a better understanding of your environment and might be able to pin down what is causing this- https://forms.netsuite.com/app/site/crm/externalcasepage.nl?compid=638609&formid=12&h=3d0552f20b2e9bd6580b

It's difficult to pinpoint. What do the logs reflect? check the events around this period and verify if there is an event or something going on,any maintenance?

Hello- see my replies in this thread: submit the mibs in a support ticket to be compiled and added to the SW DB-

 That is good to hear. Keep us posted.

... anonymous access to a dashboard? Currently this is not possible.

 You will need the Engineer's Toolset to utilize the product integration - www.solarwinds.com/.../engineers_integrations.aspx

 Not currently -I'll see how the PM's may want to offer this-

When you do a show ip cache flow on the devices and scroll down to see if the device show flow is the ip is correctly configured? Have you applied SP1 already? We need to rule out some things.

 Have you upgraded to 2.1?

 scottd- Unfortunately it seems you needed contact during the "7" of our now 24 x 6 support. Please take note of the contact number from here in case this situation arises again. Also, please note that the support ticketing system is third party software (Netsuite) and sometimes replies get trapped in spam filters so check…

 The reply may have bounced or gone into a spam filter perhaps. This can happen with the ticketing system we use. As for the provisioning, this has turned out to be a tricky situation based on how renewed maintenances occurred for one. We are aware that some accounts are getting provisioned correctly regrading licenses,…

 an easy way in Cirrus 4.0 is to go to Help-> Support Info click the + and expand Cirrus Configuration Management.

The only issue I really ran into was the upgrade from 9.5.1 to 10/SP1. I received a popup during the validation phase that the SQL server needed to have the Common Language Runtime Integration enabled/installed. I don't have control over my SQL environment and since we use giant, shared SQL servers, this almost caused me…

 Also make sure the Distributed Transaction service is started. If that still does not work you will need to set the DEP settings to allow for essential windows and programs services only (requires reboot)

 From the website ...go into Admin > Manage Views. Edit Top 10, Node Details, and Interface Details, and remove any of the NetFlow resources that you find in any of these views. Hopefully this will resolve the errors and may prevent future errors. Most of the NetFlow resources are named Top XX Applications, Top XX…

There is an RC version out now. It should be available for you to download in your customer portal. As for Release Notes, those don't come out until the official "release" date. You might consider submitting a support ticket and have them provide you a list of the included fixes, if that would be helpful.