marcrobinson · Observability Detective · ✭✭✭✭✭

Make sure you add the variable for the alert notes into the email. ${N=Alerting;M=Notes}

Hey adam.hert​ Thank you for the reply. Any chance you can look into unlocking feature requests for Loggly too? There does not seem be a permitted location for Loggly Feature Requests. Thanks Marc

Its the older style charts that have five or so metrics with the line charts. I don't believe these have been migrated to perstack format yet. (Image from the orion demo site.)

Ditto to removing the mount points. If you want to spend more time, you could use a node custom property - "Allow_MountPount_Alerts" with yes/no option, and have a mountpoint only alert exclude nodes with it set to no. Volume custom properties can also be used,but they apply to each volume individually. 

Agreed - there is no easy way. You can setup a policy/agreement with other teams/customers where you turn off mute and/or remanage everything over 90 days. My use of 90 days as a limit is arbitrary. Contact the support team about anything over XX days in maintenance mode. Create a list (ugh) of exceptions if you need to.…

I havent run into this with 4.6, but I believe another hotfix is coming.

I have a related question - I want to create audit alerts for the same purpose. Who created what transaction, who put what transactions where, etc. I don't see these event listed in the audit alerts for trigger condition - action type. Are these things captured as audit events? Thanks Marc

I am using SAM 6.6.0 and it does not want to parse the XML. The browser delivers the three line xml information just fine. But SAM wont parse the text properly. Weird. I will keep digging in case I missed something. Side note - WPM really really ought to handle XML too.

mesverrum​ - more on your point 3 - you can share that map with your NOC and that will make those connections obvious (for lots of teams). So when something goes red, its not just noise.

Thank you for the information. I had a similar issue with an iframe in a custom html (external) web resource. It would display on another summary tab, but if I combined it with pre-existing reports, the iframe would load, but nothing else. I added the iframe closing tag, and it works in the NOC, also on a separate tab,…

Serena, As mentioned in my post above, I ran into this issue installing a new poller in an NPM 12.1 environment. I just completed another new poller installation to same 12.1 environment. THe difference was this time, I stopped the config wizard after the scalability installer ran, then applied all the necesary hotfixes…

I have not heard back on my request about viewing or editing that list. But they will run that report for you and increase your limit if you open a ticket with support.

I would have expected to see Performance Analyzer in that list too. What version is this instance running?

Has anyone thought about how to do this beyond just a few certs/websites? Binding all the ports just to make the ssl monitor work is something of a hard sell. I have seen some script monitors and that might be the only way, other than not using SAM.

Good question. If the WLC is down, then you can potentially suppress the ap’s from alerting. Otherwise, I don’t think I have seen a good answer. Please Please please tell me if I am wrong. Having the suppression grab the correct wlc in the alert seems to be a mystery too. -Marc

I noticed that this alert scope allows you to select a WLC by controller name in the properties. This seems to indicate that It wants a one to one relationship between the waps and the wlc. I hope not, as it would involve creating an alert for each wlc and its related wap's. In the advanced section for my alert above, I…

I dont know if the workaround above will help you, but removing view limitations from both the original and any copies allowed us to set each view individually with the correct view limitations. Please post any updates if you can. Thanks Marc

Biggest challenge - History's Mysteries. Who did what and why... WHY. WHY!!!!!!

Old method - create a custom property for volumes- "Mute_Volume" with a yes/no value. (Assuming yes means mute, and is not default value.) In manage nodes - expand the volumes for this server, then select the D volume, and click edit. Change the custom property value to yes. Now update the logic in the disk alert scope to…

Another option is try a swql alert for the LUN. This seems to test ok in swql studio. SELECT LUNs.Uri, LUNs.DisplayName FROM Orion.SRM.LUNs as LUNs WHERE ( ( LUNs.[IOLatencyTotal] > '50' ) ) AND LUNs.StorageArray.SerialNumber = 'xxxxxxxx' Looks like you can select Storage ID in the scope section of the web alert. That is…

Are you running this script locally via agent or agentless? Also - what account are you running it under - agent and agentless? Please try a system created folder and see if your output changes. I have run into some odd behavior involving powershell/folder checks and these suggestions came up. 

Ideally you want to exclude it from your regular down alerts. Custom properties come in handy there. Now create a custom alert where the trigger condition is Node IS UP, and reset with Node IS DOWN, and the Scope is only for this device. You can update the scope by using the caption or again, custom properties. The alert…

Without testing any of this.... If the host was put into maintenance mode, you could have the scope in the web alert eliminate hosts in maintenance mode. I just checked and there is field "in maintenance mode" with a yes/no value that can be setup in the scope section. Otherwise, I would really have think about how to…

This is more of an NPM thing - custom universal polling on the UPS, then an alert based on the 20% battery threshold - collected by that undp you set up. Use the script action in the alerts to trigger the shutdown. That last could get interesting - I will let others with experience of that action reply to that part. If…

Unless someone else chimes in, I think you might be stuck with IIS giving the details on url access (for the report) and user. I know this does not help you much, but I do not recall audit events for who viewed a report. 

BUMP, DITTO, Please save us Obi wan developers.... Love the use of Custom Properties, and completely agree with how you are trying to use them. I am surprised that this cannot be done as you posted. I might be copying what you did, just swapping out the custom properties. I like it as webhooks are starting to get a…

The HA trick is definitely part of this. Yes - you could spin up new servers for this. It would also require a SQL HA cluster. You break the SQL cluster leaving the temp HA side running, while you upgrade the normal environment. Then clean up HA and SQL cluster when you are done... It is not the prettiest thing, but it…

Because you are reporting status across all devices of a given type (sw_device) at each location (sw_site) - take a look at dynamic groups (easier to maintain than static groups) based on the custom properties that you defined. You can create your reports based on the group status - possibly with the web reports even. I…

For your first question - What version of NPM are running? The second question - ignoring nodes - that can be done via the discovery - choose to ignore this node and create an ignore list. Here are a couple of links on this topic.…

BUMP!! Yeah this is definitely an issue when troubleshooting and testing web servers behind a load balancer. Nice solution to update the code to the bottom bar. Much nicer than trying to view platform page or a custom swql report.