kweise · Director, Solutions Engineering · ✭✭✭✭✭

The latest MIB database can be found in your customer portal. I think they release a new file just about every week. If you need MIBs added to that database, you can open a support ticket and attach the MIB file to the auto generated email you receive from creating the ticket. Hope this helps!

I think the first thing you'll want to check is to make sure the SolarWinds Job Scheduler service is running. Go to Start | All Programs | SolarWinds Orion | Advanced Features | Orion Service Manager. If it's not running, start the service and try your discovery again. 

By default, all events are deleted from the database after 30 days. To increase that setting to 90 days, open System Manager, select File, Orion Network Performance Monitor Settings. Under Statistics Summarization, the last slider will set the number of days after which events will be deleted from the database. Hope this…

Pink, I haven't run into that error before, but have you tried to rerun the SolarWinds Configuration Wizard yet? I'd try that before running through a full reinstall.

The tool Peter Cooper references in this Thwack posting seems to still work in 2.0.

John, Orion NPM doesn't really monitor traffic type between nodes. It's primary function is to give you up/down monitoring, operating statistics monitoring (CPU, memory utilization, interface stats - bps, % utilization, errors, drops, etc.) It also provides monitoring for Wireless APs, VMWare servers, disk volumes, etc. If…

If you use Firefox, you can use one of the add ons called "Tab Slideshow." You just open each web page in a separate tab and the Tab Slideshow add on will cycle through each tab. You can set how long (in seconds) each tab is displayed before cycling to the next tab. Hope this helps!

vandewjj, I'm not sure if there would be an increased load on NPM or not. I would tend to think so, but I'm sure someone from SW can verify if that's true. I'm pretty sure you could do a mass update for 64 bit counts by running a sql script to updated the nodes table. UPDATE dbo.Nodes SET Allow64BitCounters = 'True' You…

Gordoni, I don't think the Orion database has relationships created between the tables. I'm no DBA, but I seem to remember reading a post at some point here on Thwack that stated there were no relationships built between tables. If I'm wrong, I'm sure someone on here will correct me!

Hi Scott, In the admin guide, Apendix B lists the supported versions of CUCM: "Appendix B Supported Versions of Cisco Unified Call Manager VoIP and Network Quality Manager uses the CISCO-CCM-MIB and supports Cisco Unified Call Manager versions 6, 7, and 8." Hope this helps!

In general, SolarWinds recommends polling between 8,000 - 10,000 elements per polling engine. (At least they used to, I haven't looked it up recently.) With a over 31,000 elements and all the modules, you're going to need more polling engines. We're polling only 13,500 or so elements and almost 1000 NetFlow interfaces…

Satish, I've never done multiple time zones, but I think you be able do it. I think you're going to have to create a Time Zone custom property for your devices. For whatever node you want to be included in the report, you'll need to assign the appropriate value for the Time Zone custom property. In the filter results tab,…

Satish, The nice thing about the report writer is you don't necessarily need to be a SQL expert in order to create custom reports. It should be possible to create the report just using Report Writer. Probably the best way to get started would be to watch the Report Writer video tutorial on the SolarWinds web site. The…

Bob, I think I can answer some of your questions. 1. Acknowledging an alert can impact the alert, depending on how you have it set up. Advanced alerts have some "Alert Escalation" settings that allow you to configure the trigger action to execute repeatedly while the alert is triggered. There is also a setting that tells…

Michalis, Yes, you can build a report that includes only working hours excluding weekends. On the Filter Results tab of your report, you'll need to add 4 elementary conditions in addition to your other results filters. To filter to business hours only, create one filters where Hour of Day (24 hour format) is greater than…

bmurray, What are you trying to poll on the Gigamon? We've got a couple of 420s that we're monitoring just fine without any custom UnDPs. The only thing missing from the node view is the node's CPU and Memory Utilization. We're on Orion v9.5 SP3. Orion even has an orange "G" for the machine type icon. 

Let me start by saying I'm no SQL guru. The only way I know how to do this is by using the PollerID and assigning it as a value. Someone posted a report similar to this at one point, but I can't remember if it was in the forums or in the content sharing zone. You'll have to look in the database to find the value for the…

In the advanced options of the UnDP, did you set the format type to Enumeration and then map the values? If you click the Map Values button, it will open an Enumeration Map where you can define the text value of the raw values. So, 0 is your raw value and unknown is the text value. I tried to attach a screen shot, but…

If you use firefox, you can try the solution listed in the following post: I've tried it and it works pretty well, it's free and requires no user interaction after you have it set up. Hope this helps.

Mine says the same thing: Last Check: 6/27/2010 3:07:14 AM Next Check: 6/20/2010 7:09:39 AM

cfry, For a one off report for a particular incident like this, I normally just set a custom time period on the charts for the interface in question, copy the chart into a Word document and use that instead of trying to create a report in Report Writer. A report is good if you're creating a report that will be used…

For my users, I made their home page view the 'Problem Areas' view instead of the 'Network Summary Home' view, but that's pretty boring visually. So, I thought I'd share the view I created for our management staff. (And if you guessed the map is just a picture of a green dot, you're obviously not a manager!) :-)

You might try this UnDP and see if it gives you what you're looking for. 

Here is a link to a custom report in the content sharing zone that gives you a list of devices that were down the previous month and how long they were down in minutes. I'm sure someone with more SQL skills than I have could tell you how to rewrite the statement to get the time in hours. Hope this helps and welcome to…

 In our config, I put the "ip flow ingress" command on the physical interface and Orion didn't see any flows from the subinterfaces. I removed the "ip flow ingress" command from the physical interface and added it to the config of the subinterfaces. With the command on the subinterfaces, we Orion started seeing the NetFlow…

There is another Firefox add in called Tab Slideshow. It's working fine on v3.6.3.

You can only use one license per server. If you want to have multiple polling engines, you'll need to purchase an additional polling engine license. 

Debbi, There is an add-on tool for Firefox called ReloadEvery that allows you to configure a period of time for Firefox to reload the page. It's easy to use and seems to work well. The only catch (at least the way I use it) is you have to enable it each time you log in. Hope this helps. Kevin

In the Custom Property editor, click the orange Add Custom Property button to open the Add Custom Properties window. Select the "Build a Custom Property from scratch" radio button to create a new custom property. Hope this helps!

John, I don't think Cisco could have made it any more confusing if they tried. In the case of the snmp-server enable traps syslog command, the syslog extension refers to system logging messages (and, as the Cisco documentation states, also called system error messages or syslog messages.) The command is still sending the…