kpmarcin · IT Solution Architect · ✭✭✭✭✭

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  • Hello Robins, I would like ask you few questions to understand the issue. 1. Did you try to open the hyperlink from SolarWinds server? 2. Did you confirm that the website is working as expected? 3. Did you define any custom string, that should be present in the website? 4. Are there any forwarding/redirection configured…
    in COMPONENT TEST RESULTS Comment by kpmarcin November 2017
  • Hi raymondakrawi​ The support line would be a good way to move forward any critical incidents. However for me personally, I found the best way is to open production down ticket (with the appropriate reason) via Customer Portal and available Engineer will reach out to me very fast. Plus you avoid any costs for phone calls…
    in Support Calls Comment by kpmarcin March 2018
  • Hello, When looking at official documentation, there is not much dynamic values to work with. Link: HTTP monitor ${Node.SysName} ${Node.Caption} ${Node.DNS} ${Node.ID} ${IP} ${PORT} ${UserDescription} ${TimeStamp} You try and test "UserDescription" field as dynamic value, if that would suit you. It seems to be the only…
    in SAM HTTPs Monitor URL Field Comment by kpmarcin November 2017
  • I have made some tests in my lab and Mobile Admin is fully working on Windows Server 2019 (requires .NET 3.5). There are no issues. It would be great to have this support officially included in the system requirements.
    in Mobile Admin installation on Windows Server 2016 / 2019? Comment by kpmarcin January 2020
  • Hello, I just found this question and I know it is a bit old, but I would like to address it for anyone who is interested with the subject. Regarding the memory used by the Agent in Linux and how it works, I have described it in below post: Re: what commands does the linux agent run? Polling via SNMP vs. Agent has it's…
    in Linux Agent Comment by kpmarcin November 2017
  • Hello Joseph, The approach depends on the parameters you want to monitor for the processes. The most common ones are IOPS, CPU, RAM, Virtual Memory and Availability (Up/Down) for each process. It is important to highlight that those parameters are per process, not per server resources. SolarWinds SAM has built-in wizard to…
    in Monitoring processes using SAM Comment by kpmarcin November 2017
  • Hello zshore​ This is correct. As mesverrum​ mentioned, you would need to start with the same SolarWinds version and connect it to the existing database. Once you would do that, you can upgrade SolarWinds. There is one additional hint - if you can, please install new Windows Server with the same hostname and IP address…
    in Rebuilding Solarwinds Orion Server while Using Existing SQL Comment by kpmarcin March 2018
  • Thank you for the queue. I have made few adjustments, in order to create a custom SWQL widget for Not Backup Devices. Looks nice SELECT DISTINCT --N.NodeID AS CoreNodeID, N.Caption AS [Node], '/Orion/images/StatusIcons/Small-' + n.StatusIcon AS [_IconFor_Node], --CT.NodeID, N.IPAddress as [IP Address], N.DetailsUrl as…
    in NCM Report - NCM Nodes not backed up Comment by kpmarcin August 2019
  • Hi Guys, For anyone with the same problem, it sounds trivial, but please check your SolarWinds web interface with another browser. I often see such issue with absence of widgets and before trying Configuration Wizard, I am always checking different browser (Edge, Firefox, Chrome). In 90% of such issues, the root cause is…
    in Unable to add widget to nodes detail Comment by kpmarcin June 2019
  • Hello, Everything is possible Officially SolarWinds has dedicated Alerts for Traps in "Trap Viewer" and those cannot be the same as Alerts in Web console. I am assuming that this is what you want to achieve - to trigger Alert in web console from Trap. There are two ways to do that. First option will need SAM module license…
    in CONVERT TRAP TO ALERT, can this be done? Comment by kpmarcin November 2017
  • Hi Richard, I would like to suggest for you a bit different approach. Alerting for clusters is always tricky. There are few approaches, but I am personally recommending below. I would create groups and subgroups for each cluster in the following order: Cluster group ------ group with "show best status" --- Server A group…
    in Suppress initial emails on saving alert Comment by kpmarcin November 2017
  • Hello, As Steven mentioned, only nodes, interfaces and volumes are important. Other objects are not requiring additional licenses (i.e. CPU and Memory resources, routing tables, layer 2 and 3 topology, custom OIDs templates). Kind regards, Marcin.
    in NPM SL500 - SL2000 Comment by kpmarcin July 2019
  • Hello Logan, Below I am pasting two links for technical articles, which are explaining your issue. https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Windows_Server_reboot_pending_after_installed_updates​…
    in Solarwinds agent with status "Reboot Pending" Comment by kpmarcin November 2017
  • I also agree that this functionality should be available - either to provide option to hide it or move it on far right top corner (as previously). I hope it will be changed in the next version.
    in Remove Customize Page menu in NPM 12.2 Comment by kpmarcin November 2017
  • Hello, Realtime data is tricky. You have polling limitations, which are a crucial part of fast working monitoring system. By default, CPU data is polled from nodes using 10 minutes intervals, which is not even close to real time. There is a good reason for this, as the system would not be able to handle thousands of…
    in Realtime CPU monitoring Comment by kpmarcin March 2018
  • Hello, You can use Orion SDK and SWQL to accomplish that. In the {} Orion.APM -> Orion.APM.Component table, you will find status for all application components from all servers, including services and other application parameters. SELECT ComponentID, Name, ShortName, ComponentType, ComponentEvidenceType, ApplicationID,…
    in How do I find specific server services in the Orion database? Comment by kpmarcin November 2017
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